Response time was great, did not oversell me. Best use of AI so far was finding that it presented…read morethe cost as the expected fair market value for all of the work done (PRV, new Bradford White unit, Exchange tank, disposal, and response time was under 1 hour from reporting and the fix was completed under 5 hours from reporting). Thanks Joel and the Lititz supply crew! (Probably could have been under 4 hours if Harrisburg supply was available!)

Customers of ALL HVAC companies beware: First, let me…read morepreface this review with a little background. I have been in the HVAC industry for 38 years, and five of the best of them was as an employee of Haller Enterprises. I respected the company so much that I maintained a service agreement for my system throughout my stent with other employers. They have crushed that loyalty. I will also say that there are 'bad actors' in all businesses, and an employer may not be able to 'weed them out' until it is too late. However, it is how the company responds, when an incident occurs, that 'makes or breaks' the quality and standing of that company. On December 4th, 2025, a service tech from Haller Enterprises, Inc arrived for my annual heater service. After a short time with the furnace, he came up and explained that the furnace had a cracked heat exchanger, showing me a picture of said crack on his ipad. He stated that he had to, by law, turn off the system, and the oil supply to it, and "red-tag"ed the unit as 'dangerous or deadly' to operate. I replaced the unit using another company. The owner and installer of the new unit stated that upon removal, he found no crack in the exchanger. I had another tech and friend come out to inspect it with the same determination. (At a later date, Haller sent their own tech to inspect the exchanger, again with the same conclusion. They also requested that they 'take' the exchanger back to the office for a more thorough inspection. I refused that request as I felt at that time, it would become evidence, and I did not want it to accidentally disappear.) I then contacted Haller Enterprises with this information and asked how they would like to proceed with the matter of my replacing a piece of equipment that did not need replacing. I was promised a quick response and received none. I then made another seven contacts with management to amicably resolve this matter. Each time I was told that they would respond either in a day, or on a Friday, responding on the following Monday. Each time, I received no follow-up. So, unfortunately, I must resort to letting the judicial system settle the matter.

We had a great experience with a less than great issue at our home. Sean & his crew were…read moreknowledgeable, personable & communicated well in terms of when they would arrive & did not detour from that plan. I appreciate a contractor that communicates & delivers what & when they say they will. You get that with SA Way - I highly recommend!!!

Sean's guys always do a great job, every time. They are true professionals who work quickly and…read moreefficiently. They have helped us several times with clogged basement drain lines, and replacing worn out outside hose faucets. They are a really good company and I am glad that I found out about Sean and his plumbing team. We have used various plumbers over many years, and these guys are by far the best and most reliable and the best prices! They don't just try to get you to replace all your plumbing; they try to fix all of your plumbing!

We've been customers of Neffsville for HVAC for almost 20years. Due to extreme heat and break downs…read moreNeffsville called an asked to reschedule our regular service date. We agreed. Caleb Groff showed up four days later right on time. During service he kept us appraised of his progress and answered my questions while he was working. Caleb was friendly, personable, patient and professional while doing the service. Afterward he stood in our kitchen and went over everything he did, what he found and how the HVAC was performing. He did a fantastic job! Excellent service. After Caleb left we received and detailed report of all service that was done and the condition of our HVAC system. We have a service contract. This cost us $98. A great value.

Got a air conditioner and heater about one month ago. Has not worked since it was installed…read more It kept freezing up and they told me it's the floor vents are covered and maybe the vents are torn. So they don't do duct work this is like selling a car and can't change tires. Got another company to check them out. They said they were fine and checked out the system and found numerous code violations. Called the original company back up and the boss is on vacation so I guess I need to wait. Gave them till today so tomorrow I will be checking with a lawyer as my health can't take the humidity.

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

Giving a shout out to this company. I had a shower installed a year ago. Was not happy with the…read moreoutcome. I notified them this year with my concerns. The installer and the manager came out to inspect what I was referring to. They replaced the whole shower ( excluding the doors). I am now very happy with the outcome! Very professional work along with the customer service! Make it Essig.

I do NOT recommend Essig. They may have been a good company at one time, but not anymore. My 80+…read moreyear old MIL and long time customer had her AC (which was replaced w/Essig a little over a year prior) go out during the extreme heat earlier this summer. The parts had to be ordered which seemed to take a long time, then once they finally came back they had the wrong part resulting in another weeks long delay. She had just sold the home and wanting to make sure it was in working order for the new owner, and she went to great lengths to get it fixed prior to closing. Even though the system/parts were under warranty, they charged her almost $2,000 for labor to fix a one year old system! Then, the day AFTER closing, the system went out again for the new owner, and instead of guaranteeing the work wanted to charge them another $2,000 for a separate fix. The new owner decided to get a whole new system with a different provider. Several weeks of stress and lots of money spent by both parties with a trip to the hospital thrown in bc my MIL was so hot and dehydrated without her AC...so no, do NOT recommend Essig!

George was VERY quick to respond. After a few texts, he was able to come the next day to address my…read moreissue. We had a clogged bathroom tub drain that another area plumber wanted to charge us $400 up front (service call and two of labor). George immediately diagnosed our problem and had the issue corrected in less than an hour for 25% of the cost from the other plumber. George was very personable and professional. I absolutely would recommend him and I will look to him first for any plumbing issues that we may have in the future. Thanks, George!

This contractor responded quickly, gave a great estimate and followed through with high quality…read morework. I would recommend him to anyone seeking a competent and professional plumber for home repair jobs.

AC has been down a week waiting on a part. A week now, they just offered me 2 window units? Really…read morebetter late than never? I got the part # talked to a friend in the industry and he gave me a site that had 24 on hand? They really exhausted their options trying to find the part to get it fixed! Super frustrating! Still have to wait 3 more days which will make it a week and a half! Oh during early July heat. Not good!

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

The word service in the world. Mike the first technician who came said he fixed the leak and…read morecharged us $600 for freon. Said it's good for at least a year. After a week we don't have cool air anymore. Second guy Ray who was a senior tech showed us the pipes are frozen and shut down our AC and said there's no more Freon. Third guy Albert said the controller needs replacement. We still have no AC for a month now. We asked AHS to send another company for a second opinion. Ever since Topline has been harassing us with phone calls and making excuses to not refund the $600 refund for the Freon they charged us. We will never recommend them to anyone.

Garbage company with garbage product…read more Six weeks six technicians 2 install teams. Furnace is trash