I use the drive -tru mostly to pick up family scrips and the clerks are very pleasant and helpful…read more Let's face it, we live in a very conjested area and service takes longer anywhere you go, sometimes depending on when you show up. Otherwise the service is very good.

the pharmacy techs and pharmacist are very rude I need to…read morechange my meds I been going to the east meadow location for over 20 yrs no compassion I called regarding a mistake on the dosage of a new medication I was the drs mistake but they were nasty I said I would double up until the doctor sends a new prescription cvs said that's on you. and it's your drs fault Very sad

This CVS Pharmacy is located on Old Country Road in Westbury, NY in Salisbury Plaza. This plaza has…read morea pizzeria, barber shop, and some other businesses. There are plenty of parking spots. This location offers COVID-19 vaccine, immunizations, in-store pickup, photo, UPS access point, pharmacy, over the counter medications, groceries, gift cards, and has a pharmacy drive thru. This CVS is bigger than other CVS locations I've been to. My phone carrier is T-Mobile and through the T-Mobile Tuesdays in the T Life app this past Tuesday, T-Mobile customers can redeem 10 free 4x6 prints for in-store pickup orders at CVS by using the "Photo Prints Now" app. The app is very easy to use. I arrived at CVS Pharmacy on Friday afternoon about 2:30pm and the staff member behind the counter was easily able to retrieve my photos for me with my name and the size of photos. I was in and out in only a few minutes.

This CVS used to be so much better…read more It is sometimes messy , the staff's not that friendly or helpful. Stock is limited and items are hard to find. The pharmacy staff are the only ones that save this place. Very helpful, knowledgeable, and professional.

Do yourself a huge favor and NEVER purchase giftcards from this location. I purchased a $200…read moreSephora gift card and sent to my daughter. Later found out that an associate of this business STOLE the information and used the card. I am out that money!!!

We have been using this store for a few years, after the Duane Reade left our neighborhood. The…read morestaff is generally friendly and helpful. The last few months brought on a bout of bad luck here. Unless you go first thing in the morning, expect to wait 10 minutes in a line to get your pills. Last week, I tested positive for covid, and the doctor phoned in an order for pills to treat it. I got a text message saying that the order was received and would be ready for 3 PM. I decided to wait until the next morning, when I was told that they had not touched the order, so I had to wait 20 minutes for them to get to work. The real deal breaker came that weekend. I realized that I had run out of daily asthma meds, so I put in an order. Friday afternoon the 23rd, I told them that I needed to make use of their home delivery service. I was told to call the next day and they would set it up/ I called the next morning and they agreed to deliver the med for an $8 fee. I paid for the delivery and the med by credit card. They told me I had to stay home to receive it. Easy call - we both had covid. Hours went by and I called to ask about the status. "I no nothing," said the woman on the phone. More hours went by, and my wife called - only to find out that they would not be delivering the med - ever. They happily refunded the money, but then we had to go out of our sick beds and pick it up anyway. Otherwise it would wait until the day after Christmas and we would still have to pick it up. If there is one thing you absolutely must have from a pharmacy, it is reliability. Two strikes in the same week, and we will not be waiting around for strike 3. Sadly, we will be moving on.

Horrible past experience, though customer service and current staff saved the day…read more I am writing this review now because it's important to share how escalated a simple service can get here. A year ago, I came to this CVS for passport/ID photos. The quality was abysmal--no flash, blurry, completely unprofessional for a place that claims to specialize in document photos. When I politely pointed out that for $24, the photo should at least be decent, the female manager completely snapped. She started screaming at me, was incredibly hostile, and began loudly gossiping about me with her coworkers right in front of me. She literally made derogatory comments about my appearance, calling me a "dumb white girl" and a "blonde," saying that everyone else liked their photos before I showed up. When I refused to tolerate this abuse and asked for a refund, they botched the transaction and accidentally charged me another $24 instead of refunding it. In total, I was out $48 for a ruined photo and a mountain of disrespect. I had to return to the store, where the staff suddenly "didn't understand" anything. I had to call corporate customer support and even consult a lawyer friend to prepare a formal complaint. Thankfully, CVS corporate customer service was helpful and finally returned my money. Update: I recently had to visit this location again last week, and I must admit the experience was completely different. They seem to have hired new, normal cashiers, or at least the person who helped me this time was polite and professional. I'm glad management made changes, but the behavior of that previous team was absolutely unacceptable.

Got a passport photo here and the quality was very poor. Lighting and framing were bad, and the…read morephoto looked rushed and unprofessional. Definitely not acceptable for an official document. Very disappointed. Will not be returning.

I am a check in regular here however, I am also a glutton for punishment!…read more Years ago I used to enter the store to shop. It wasn't always a pleasant experience. With the apathetic employees and just general volume of people. I may on occasion pop in to get seasonal decorations or garden supplies. Nowadays I use curbside pickup most times. As I write this I have been sitting in my car for a half an hour. I ordered seven items but, only two were delivered to my vehicle. The young man was very apologetic and went to grab my other items. He was very pleasant when he finally returned with my items. In my opinion, this location definitely needs more personnel. I suspect that the employees are overworked and just as frustrated as we customers are.

Pretty happy with this location. The store was very neat unlike some other walmarts I've been to…read more The self check out was very organized as well. It's very moderately sized as well. I was asked if I needed help when I needed items behind the glass. You don't wait longer than five minutes to be helped. I also appreciate how quickly the pharmacy fills the prescriptions.

I needed to pick up some containers and found exactly what I was looking for at a great price…read more Although the store was packed, the checkout process was still relatively quick. The cashier didn't greet me or say anything at all; the only interaction I had was with the security guard who asked to see my receipt. Despite that, I was happy to find the items I needed Necesitaba comprar unos contenedores y encontré exactamente lo que buscaba a un buen precio. Aunque la tienda estaba llena, el proceso de pago fue rápido. La cajera no me saludó ni dijo nada en absoluto; la única interacción que tuve fue con el guardia de seguridad que me pidió mi recibo. A pesar de eso, me alegró encontrar los artículos que necesitaba.

I don't know why I let someone talk me into going to Walmart. He told me that they would have what…read moreI needed. So I go into Walmart, it's packed. Everybody and their momma is up in there. I made my way through the crowd toward the electronics department. I asked the associate for game controllers and he points me to the section and stays at the register. I got to the section and everything is locked up. That's pretty stupid if you ask me. Not doubt he's been working their for more than a week and should know that those controllers are locked up. So I walked back over for him to do what he should have done from the start... Escorted me over. And then he was rude and rushing me. Improvements - if it's a holiday, name sure you have enough people working so your employees won't take their frustrations out on the customer because they are overworked. I just left and blamed myself for going when I should not have gone..... Inspire more,Yelp more!

I think it is a disgrace that you cannot fill all of your prescriptions at one CVS. They give you…read morethe run around and tell you that you have to go to other CVS Locations to fulfill all of your prescription needs. Very unnecessary. If you are a faithful CVS customer than you should have all of your needs met at your local CVS. Not have to run around city to city to fulfill all of your prescription needs. When I asked the store Pharmacy Manager I was given the run around and told to go to another CVS in another city. Yet that CVS Manager told me that I must fill all of my prescriptions in my neighborhood CVS. What am I supposed to do. One refuses and so does the other. Now what. No help from Corporate.

Window side pharmacy is very disorganized, no idea what they're doing. Someone needs to retrain…read morethem.

Needed to get leave in conditioner but it was not on sale. I still got it. Good price. The store…read morewas clean. The associates friendly.

Imagine spending $25,000 annually on a product and not being allowed to speak with management about…read morea problem. This CVS has screwed up one of my most expensive prescriptions for the last three months and the pharmacy department is unapologetic, unwilling to take ownership of the problem. It's impossible to get in touch with management. You are asked to leave a message and someone will get back in 48 hours. And then that never happens. This Hicksville location is the worst of any of the Nassau County CVS stores. They treat me like the jerk when I explain the multiplying issues with my prescription fulfillment. And to the pharmacy manager at this location...I am sure I am not the first person to politely explain to you that you have delusions of adequacy.

This is not my regular CVS. I came here as my son needed a…read moremedic and this Cvs had it in stock. The staff were friendly and helpful. I was in and out in a few minutes. I personally would not come to this location as it is to far from my house.

Love how friendly everyone is and the store is clean.. If you ever can't find something the workers…read morego out of the way to help you find it. The computer system needs work in the pharmacy, but they do try to be very accommodating and expedite the process quickly and efficiently..