Huge selection! Ms. Eve is helpful too (but please GET OFF OF YOUR IPHONE while helping customers). Seriously. They have wigs, weaves, braiding hair, curling- and flat irons. They have all manner of dyes, lotions and hair potions. They also have a decent selection of summer shoes (flip flops/sandals) as well as beautiful fashion and rhinestone jewelry and hair-flair. This will be my go-to place for all things hair! read more

Ebone Beauty Supply - Cosmetics & Beauty Supply Near Me - New Orleans, Louisiana

There is an abundant selection, but if you care about a certain level of customer service, professionalism and competitive pricing, DON'T WASTE YOUR TIME OR MONEY HERE! They rarely give you itemized receipts for your purchases (I suspect they wouldn't want someone to come back to dispute what they were charged), no pricing whatsoever on certain types of braiding hair, won't allow exchanges, and God help you if you have a question! I understand the reasoning behind not wanting to refund a purchase, but come on, no exchanges? Really?!? Everyone I have ever encountered working at this place had some kind of attitude, like smiling or showing genuine interest in helping a customer would cause their heads to explode! I don't get it, and for that reason I'll be taking my money to one of the hundreds of other beauty supply stores around the city (there's actually one on Caton St. (not two minutes away), Franklin Ave. & Miro, and on St. Claude & Elysian Fields). Good Luck :) read more

NO RETURNS. This store has the worst return policy. They do not allow you to return any chemical products sealed or otherwise. I bought a bottle of hair spray for $10 and later that day found the same product for $5 at another store. Tried to return the first bottle and the woman refused. While I was telling the clerk I would no longer be patronizing the store, one of the other employees told me to "stop trippin" and that it was only $4. WTF? The Asian lady at the register just stood there and allowed the confrontation. Another time I went to return a pack of hair that I did not use (was not open) and the lady accused me of stealing hair out of the pack, saying that it was smaller than the other packs hanging on the shelf. Why I went in there a second time for the hair spray I don't know. I guess it's because of the "huge variety" the review below talks about. But to be overcharged AND disrespected by an employee. That will NOT happen again. read more

You build a business in a black community & sell black beauty supply products but racially profile every black person that walks through your door (including myself) as if we are trying to steal? I won't be going back. The lady at the register was so focused on watching the monitors above her to make sure the elderly lady in the store didn't steal that she shortchanged me. This place is trash. Don't spend your coins here! read more

If I could give ZERO stars on this review I would. This is the type of business that should be boycotted and run out of the neighborhood! I rarely go to places of this nature but I was looking for a few things at Sally's and the clerk there recommended Ebone Beauty Supply because it's right across the street. I was appalled at the way EVERYONE in the store was treated by the employees/owners! They were RUDE, condescending, and downright disrespectful to their customers. I asked to see a few things behind the counter and the employee acted as If I was going to steal something. Additionally, the employees were shouting across the store to one another in another language! They spoke as if all of the customers were beneath them. I was SHOCKED at how the people in my community allowed themselves to be treated. I would rather spend more money elsewhere than be treated like a less then low life! I will not be patronizing this store again and I suggest that you don't either. read more

Ok.. maybe the customer service is not as great as it could be, but this place has the best selection of hair products for us black girls who like long hair.. I go to get my extensions here and I love that they have a very large selection of different styles bc this girl likes to look different all the time... they also have a very very large selection of hair relaxers and bling for the hair... definitely a keeper, just know what you're going there for.. read more

My first experience in the store was pretty amazing. As soon as I walked in, there was many variety of hairs to choose from. Even with the wigs, it was nicely placed out and the service was great. When I couldn't choose between hairs, the girls there explained what is a better product and I could save money. I didn't understand their return policy but then I could understand that I wouldn't want to sell back things I used already. They keep a good clean environment and friendly professional workers. This store is probably the only store that likes to take care of their customers from possible health issues. read more

One thing that we determine if I spend my money inside once of these beauty stores is the way the workers handle customers. My mother convinced me to come in and take a look at their selection. From the moment I walked in, the workers eyed me down. I'm not trying to steal your $2 lipsticks or $1.59 eyeliner; however, I was treated as if that was my intention. I'm dressed in a business dress and blazer, but even if I wasn't dressed this way, you all have no right to judge customers. Is it because we're black? I'm thinking so! The final straw was when I was looking at the lipsticks and the woman yelled out to me, "There is no testing...none! You can't test those!" Well, I was not trying to test any of those products. You must've been staring very attentively to ASSUME that I was attempting to test. I walked out and bought nothing. The racial profiling will keep this place from getting one cent of my money. There are way too many beauty stores to shop at, I refuse to give my money to judgemental racists. read more