Such rude people. I was told the soap was only for women, which made no sense to me I didn't know men couldn't use soap or that I couldn't buy it as a gift for someone. Because of that experience, I wouldn't really come here again!!!! Rude guy and door read more

This place is a scam. Do not visit them. They bragged about scamming an old woman out of 10,000 when I was there. I looked it up and found news articles about that poor woman. They also kept insulting my appearance to try to make me buy their products. read more

The staff is amazing and the products are fabulous and work! I've been using the PERFECTIO X and eye serum for less than a week and have noticed a significant difference in my skin. read more

Scammers. Lure you in with free samples and drag you in their store and put products on you that irritate your skin. Insulted my friend by saying out loud she has acne scars and was also cussing whilst trying to sell us expensive products. Not professional at all. read more

SCAMMERS!!! These people are lower than scum. High pressure techniques and they will have you walking out with overpriced products before you know what hit you. Pushy and sleazy is too kind when describing this place. They are part of the Mazel group. They sell about a dozen brands and most of them are part of the same rip-off company. The products are very nicely packaged but they should be because they are more expensive than gold. Stay FAR AWAY from these fraudsters!!! Also, NO REFUNDS! You have been warned!!! read more

Friendly staff, Awesome product. After few uses, look like new man. I bought HydraSphere collagen treatment and moisturizing cream. Initially only wanted the moisturizing cream because I needed collagen in my life. Lady convinced me to get both for good deal, offered treatment with esthetician that was there from out of town. read more

Scammers to the max! Don't fall for it!! I'm so embarrassed that I fell for it!! They lure you in with free samples and "trials". I'm so disgusted with their whole process and mortified I fell for it. read more

Staff was helpful and genuinely interested in my skin care. I felt no sales pressure and prices are very reasonable. I f you are looking for caring help snd support, I highly recommend talking to the fine folks at Royal Bee read more

SCAMMERS. Do not go here. They lure you in with free soap samples, then try to sell you $600 garbage eye cream. Some lady put the eye cream on me, 5 mins after leaving the store it had all flaked and peeled off. read more

Too aggressive in pushing products on customer. Lure you in with soap samples. Spent way to much money and felt I had been scammed the same night after purchasing package deal - which was falsified too. I was supposed to have spent $1500 but my receipt with products showed my total to be $1650 which includes the products, which was a $330 additional charge I'm from Los Angeles and no way to get back to New Orleans, Tried to call and the call won't go through, emailed and was told I have to call, that they are willing to help? expensive lesson learned the HARD WAY. TOTAL SCAM. Want my money back. read more

Too aggressive in pushing products on customer. Talked so fast in showing products and how great and miraculously they work. Spent way to much money and felt I had been scammed the same night after purchasing package deal - which was falsified too. I was supposed to have spent $1500 but my receipt with products shipped showed my total to be $1850 which includes $350 tip - which I was told while there there would be no tipcharges except $50 I left personally. I'm from Nashville, tried to cancel order but was told no refunds. $1850 lesson learned the HARD WAY. TOTAL SCAM. Want my money back. read more

Mazal enterprises manufacturers various skin care lines including Royal Bee . These stores all operate in the same way - pushy, unethical salespeople who will feed you lies and manipulate you into buying their crappy products. They prey on older people or those who they think they can take advantage of. They often overcharge or double charge you and then argue they are giving you a discount when they show you the online retail price which is ridiculously high. But that's the point- the online retail prices are not actual prices and no one buys their crap online. The "retail" prices listed are fake and there to make you think they are giving you a discount. There was a story of a Royal Bee store in Katy TX that scammed an elderly woman out of $10,000 worth of crap Earlier this month. They tried to bill her over $90K but her bank stopped payment. In short, these people are con artists. The skin care lines owned by Mazal keep changing names after the complaints pile up but there are tons of complaints to be found. read more

I literally felt like I was accosted by a sales girl from this place while at a mall in Chicago. They run up to you while you're walking and give you a single sample of cream and drag you inside insisting that it'll only take a minute. They then slap cream on your face and tell you it's 600.00 dollars and insist you purchase it? This was a horrible experience and on top of everything else, it's a scam! I see those commercials on tv for Plexaderm and I swear it's the same crap only the cost is extremely higher. So stupid. Plus you can't get refunds because if they allowed that everyone would return everything! read more

They're just scammers do not go here nice interior though eastern your opinion is trying to get you to buy soap

I had an 11 o'clock appointment. Store did not open till 11:15. I have had facials before and this facial felt very rushed. Once she was done she began her sales pitch - ridiculous pricing and wouldn't take no foe an answer. She began with 3,000.00 for the lower package and 7,000.00 for a more advanced package. Then got down to 1,500.00 needless to say I did not purchase anything and left feeling very unsatisfied with the facial and the pushy sales person - not a relaxing day at the spa. read more

Terrible location. Rude owners and poor customer service. Do not recommend. The entire experience had been fairly unfortunate.

The sales people are overly aggressive. This doesn't even seem like a legitimate business.

This place is a total scam!!! Do not be lured into the shop and definitely not into the private room for treatments! They will sell you products where the prices are not marked and will scam you out of thousands of dollars!!! Used car salesmen tactics and pressure sales. No return policy, no name on bags, name on shop does not match name on receipt. Scam has been reported on local news stations. But being a tourist you would miss that. Had to give one star rating to post this but it really should be a negative rating read more

I made 2 purchases in May 2023, one was a very large purchase, while on vacation in New Orleans. I was in a rush to get to a boat tour and the saleswoman, Gigi, said she would FedEx me everything not to worry. i wanted to come back another time but she insisted she would FedEx me everything at the end of the week when I would be home. I never received anything. I tried calling the store and they just kept hanging up the phone. I tried calling and number I found online but they said they were just a distribution center. I put in a claim with my credit card company, and they told me that I couldn't get a refund because the store claimed I took the stuff with me. I had a picture of all the items that Gigi told me to take to make sure I receive everything I purchased and in front of it was a paper she was going to fill out that clearly said FedEx on it. After many times going back and forth and a couple of months later I was finally able to talk to a person, Thomas. He was handling customer service. He tells me that they are putting in a claim with Fedex since I didn't receive it and that this is not my issue. So I said fine send me a refund. Meanwhile I am still going back and forth with my bank. Instead of issuing a refund Thomas ships me a package, months later. I asked him what he was sending, and he texted me a list. I compared it to what I ordered and told him that this was not correct. It was missing 2 items and others were substituted without my consent. I told him to just send me a refund as they were getting insurance from FedEx on it but he sent me the box with missing items and unapproved substitutes. As soon as I received the package, I took it back to FedEx and paid $40 for shipping. The manager, Tony signed for the receipt of the returned package. It has been 5 months since I made the purchase and still no refund. They have the items back and I am out a lot of money. I tried calling Thomas and his number says he is not available. Now I am trying to get the manager Tony to get my refund issued. Please do not purchase anything from this place! I was in a rush and didn't take the time to check this place out before. If I had I would have seen all the terrible reviews and ran! It is Nov. 8th and I just spoke to the manager, Tony who said he didn't know who I was, but he was the one who signed for the package that I returned. He said he would look into it. Only way I found the number to reach him directly was by looking at another Yelp review, so thanks for that Yelp people! I will update this again. read more

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Same story... they lured me in with the soaps, got me to try the eye cream... it felt very manipulative and calculated... eye cream seemed to work but I didn't trust it and every review has confirmed my suspicions. read more

As another reviewer stated, the guys working here stand in front of the entrance and give out free samples of soaps, then try and lure you inside to sell skin care products and cosmetics. That said, in our experience, where a lot of the crap they try and sell in kiosks at malls simply doesn't work, the products they sell here at Royal Bee, at least in our case, are effective. They sampled some cream for us that firms the area under your eyes and reduces fine lines and wrinkles - and the stuff our sales guy let us try really did work and the results were noticeable and impressive. He also applied a cream that exfoliates the skin. Again, the results were noticeable. He almost had us hooked, but we were starving and we wanted to go grab a bite and discuss whether or not we wanted to purchase any of the stuff he'd shown us, as the products weren't necessarily cheap. Quite frankly, we also wanted to comparison shop on the internet to ensure we were being treated fairly. The guy who was dealing with us (said his name was Mike and gave us his business card and number) didn't really hard sell, but he did basically refuse to let us leave without making a sale if possible, offering more and more discounts and incentives as we kept explaining we wanted to go, then return later to make the purchase. In the end, he sold us a face cream that was brand new but came in a slightly torn box for 1/2 price, and he threw in a free bar of soap. We also have his card and number for future purchases. After leaving here, I did a search for the cream he'd sold us. It turns out the price he sold it to us for really was 1/2 price vs. what the manufacturer was selling it for on the internet, and it was cheaper than we found it for even on sites like Amazon and eBay. In other words, Mike got a sale and we really did get a great deal. We've used it already since getting home and it does seem to work just as well as it did during the demonstration he did for us in the store that day. Do note that both the charge slips we were given say "NO REFUNDS - Exchange only within 14 days of purchase". read more

Scammers....stole my money over fake products. Would not let me return. Manager made up a story that he was from out of town and a special guest. read more

They take advantage of the elderly, prey on unsuspecting people passing by in the mall. Their products are insanely expensive. Their employees have no morals... have no respect for those on fixed incomes. And any company and doesn't offer refunds, is highly questionable in my mind. To make matters worse, they told my mother her product was about half of what they charged her credit card! After much fighting, we got them to refund a portion back, but my poor mom was out hundreds of dollars for a tiny bit of face cream that won't make a difference. Disgusting! read more

Terrible, pushy, unethical salespeople. After buying product from them, they charged me for additional merchandise that I did not want. I went back to them the next day and they could not adjust or reverse charge as it was out of their hands and I needed to work with their customer service who never responded. This company needs to be shut down immediately and the owners thrown in jail! read more

These people stand outside and give you samples of soap. But teeny-tiny samples. Then they bring you inside and try to sell you face creams and eye creams. Most of the employees are from Israel and in general are very nice, but extremely post and seeming overpriced creams. They will also bargain with you on the creams. They didn't want to give me a phone number and accused me of being aggressive for taking pictures. Then when they saw I take lots of pictures they loosened up and offered me 10% off. read more

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I am afraid I went into this store, after being handed a sample of something, with the young woman saying she had a product for my under eye puffiness and dark circles. The product she put on my eye actually "worked." She then tried to sell me a face scrub. She offered me both products for a ridiculous amount of money. I was so pleased with my eye, that I bought it. She then had a "nice" young man do a treatment on my face. It did "work." Thankfully I left the store without buying those products. He told me if I came back that day, he would give me all the products for one price; reduce the cost by what I paid for the eye treatment. Within a short time, all improvements were gone. I used the eye treatment I purchased at home. Not sure what they put in their sample, but definitely not the same as what they put on in their store. I feel like a fool getting scammed, but was far less than it could have been. There are no refunds for products purchased. STAY AWAY from these stores!! read more

"Are you married or are you happy?" (insert uncomfortable chuckle here) was the first thing two separate sales reps, same company) completely separate stores, casually dropped as I walked in to smell the soap samples.) I was sad, tears in my eyes. I was clearly the chump they were looking for. I am in town visiting. I was having an emotional day, was walking in the quarter, when offered a free sample to of soap (which the assistant sales girl in training insisted upon wrapping up fro me.) When I get into the store suddenly I'm sitting down trying out an under eye cream, it did seem effective initially. I said I'd consider and return. I had almost forgotten when I approached a second store with a new salesman, clearly the same company as he used the same stupid line (are you happy today or married?) clearly it comes with the training. Again, I was emotional, in a low state of mind, not thinking clearly if at all. I was undoubtedly the chump this man had been waiting for all day. I went inside and told him that the other store applied it under one eye. When I asked him guess which, he guessed the wrong one. He proceeded to put cream on the other and honestly it was effective. Then said if I purchased the cream at $400 (charged me $440 after grabbing the card from my hand and demanding my pin) he'd give me one thermal light session. It appeared to make the redness in my skin disappear which was incredibly exciting. He wanted me to own this light, felt I deserved it. The initial price was $7,000. I explained i'm a teacher who just used my rent $ for cream in hope to get my face back) The more I explained I literally did not have $7000 the lower the price went, the deals changed. By the end he offered one in a "destroyed" box for $3,000. I read the same exact story from another lady online, to the tee. Many people report getting home on vacation and finding no cream in their kit. Some say the cream in the store was a different color. Basically the end game is to sell the $7,000 ultra infrared light, even if it's in a damaged box for $3,000. The directions online say apply cream daily. However, in store they were quite adamant that the cream be utilized only once a week, otherwise it is ineffective. My guess is they know that tourists will be home by the time the second application goes on and learn they've been played. I've read several reviews that claim the cream is a different color which they only see once they've left town. Most have have zero luck reaching anyone at the store after these tourists leave. Radio silence from the customer service or team of sales scammers. They are playing on peoples need to look younger and feel better about themselves, I must say never in my life have I seen such aggressive sales tactics delivered in a way that didn't hit me until a few hours after I spent half my rent (he knew this and pushed me to call friends and family for more help. based on the incredible miraculous almost rare results. Many more people claim there cream was actually empty upon returning home. Too many to make this a coincidence. Don't stop to smell the soap, these people don't deserve the energy. I will not stop until I have gotten a refund. read more

Royal Bee - Snake oil salesman who will take your grandmother's last dime with a smile on his face. - Skin Care Near Me - New Orleans, Louisiana

My aunt is 57 and got the serum done to rid the wrinkles around her eyes, within one minute they were gone, it was astonishing. With the purchase she got a free facial and it genuinely looked like she got a face lift without spending thousands on one. She ended up buying the entire set with the infrared light and everything, everyone who works here was truly so kind and supportive. I highly recommend stopping in here!! read more

Scammers 100% - got hustled into buying an eye cream that seemed to work well in the store. I got home and the vial is empty! Walk away, don't take their samples, do not walk through the door. read more

I walk past this place every day to go to work. There are always two guys outside very aggressively trying to hand out soap samples. One was rude to me because I walked by without taking one. Tourists in the Quarter are harassed enough from panhandling to hustlers. No one needs this. I hate aggressive sales tactics. I will never go in that store because of those guys. read more

Its not a product they believe in nor do they understand. But, go for it and see how much less you can get the price. They even went behind the counter and ripped a box and took another hundred off the price. read more

This business is a total scam & the employees who work there are con artists. They prey on tourists by luring them into the store with crappy free soap or possibly a fake compliment. Then some bitchy guy will approach you and force you sit down for a skin treatment. Next thing you know, you are the fool who was talked into buying an $8000 POS led light "developed by NASA." I can only blame myself for falling for it and warn others to stay away. read more

scams, they lure you in using these "special soaps" they are too expensive, and they take up about an hour of your time! dont come here.

This place is a total scam. Looks like a cute boutique selling honey based products but really they're selling Noella skincare. They get your attention with a free soap sample but then ask if you want to test out a magical eye cream that is supposed to get rid of your under eye bags. It's only $600! But today you can get it for $400! Still too much? Ok they come down to $200 and tell you the receipt number is a code that will get you that price forever. Ok I bite. But then I try out the code online that day and it doesn't work. Call the store's phone number on the receipt and guess what, it's not a real number!! So I go back and ask for a refund explaining what happened and how that is too suspect for me, and the manager lashes out at me! Saying he's never had to give a refund in 7 years and was beyond rude. He tried to tell me his credit card machine doesn't give refunds so I need to email customer service (yeah right). So I start emailing customer service in front of him and he literally yelled at me "give me your card!" And refunds me. What a jerk. Do not go here!!! read more

Royal Bee - Rude store manager - Skin Care Near Me - New Orleans, Louisiana

Great place to get those nice things to make my wife happy when I get home from a long trip. Staff is very professional and keep the store very clean. read more

stay away. we managed to get out only getting scammed for $27 for two bars of soap. should have known when he sliced the soap so thin. read other reviews. stay away! read more

They will lure you in, and try to sell you a skin treatment machine for a couple thousand dollars that you can buy on eBay for a few hundred. read more

This place is terrible. I am unsure what they actually sell. They give you soap samples at the door, which are hardly even in the store, then you are immediately given an aggressive, hard sell on beauty products, with a brand name that seems to have NO correlation to "Royal Bee" stores as described and pictured online. Then they start selling a LED red light wand that is another brand and company and very pricey. I learned that it is almost like a direct sales brand. They are pushy sales people, constantly talked about their religion - Jewish, and used fraudulent tactics and lies to sell... such as being completely dishonest about the return policy. They prey on tourists. read more

Great products! The stuff were polite. The whole experience of getting an eye lift in less the 2 minutes is amazing

ANYONE WHO IS CONNED OUT OF MONEY BY ANYONE INI THIS BUSINESS IS TO CALL NEW ORLEANS POLICE DEPARTMENT 8th District (they are on Royal Street) (504) 821-2222 and report your event. You will need your receipt and details to be forwarded to an investigator. THESE guys are just kids, no licensing, no professional training as clinitians or medical background. They dress like kids too. I got my money returned after I told them I prosecute businesses for economic fraud. They lied repeatedly to me. Like the location in reviews on the Better Business Bureaus site for Charalston, the same sequence accurred to me. I thought the guys standing out front on the sidewalk were sampling prailines. I got taken in, bought this eye treatment they started the price at $700.00, then said because they liked me, they would lower the price and while they weren't supposes to do this, they would sell it for $299.00 and provide me a free skin consulation we arranged the next morning. They told me I would receive an email with a tracking number, ( I didn't receive) and they would ship free my purchase. They offered me a vitamin C lotion for $29.00 extra. They told me it was 23% vitamin C, but nothing was listed on the box. The sales person was French, knew nothing and kept asking this other man, their clinitian Tony for answers. I went for the consult the next morning. He put this clay liquid and two other products on my face, used the red light hand held device claiming how improved my face looked with just one treatment. There was no improvement. He told me I could buy this device for $7,000.00. The products to use with it cost $4,500.00. I said I couldn't budget for that. Tony if this is his real name, (he has a black beard and hair), an accent) said because he liked me he would sell the light device to me for $4,000.00. I repeated myself on budget. Then he said he would sell it to me for $2,000.00 and include the $4,500.00 products, but I had to send him before and after photos. I still said can't do. He said, fine keep your wrinkles, it's your loss patting me on the shoulder. And then he said nothing more and that was the end of our session. Both these guys said they were looking for a location in my city of California, Tony said their was a location in my city, I found the bad reviews, that day, found there was no location in my city Tony claimed to have lived in, confronted him on his lies, told him I was going to prosecute him for fraud and it would be best if he refunded my money. He said we'll take care of it right now. He tried to ditch me off to the phone number. I told him to take care of it, he said he couldn't, I told him take care of it now. He calls or pretends to call the number on their business card after he told me to use my phone, then writes some other number down and then whips out this release of claims form just like that. He already had it prepared menaing he already went through this before otherwise why would he have this form ready. Supposedly I got a refund to my card, Tony refused at first to sign the form, didn't want to give me a copy of it. He gave me a false name, but then I told him to give me his real name and a copy. THESE PEOPLE DON'T ADD UP! I know this from my eco crime/fraud background. You are informed. Don't let people do business this way. It hurts everyone. I'll see if I get my refund to my card. If not, I'm going to make a citizens arrest. read more