Very professional company. They own/oversee probably the best rentals in the Leavenworth County…read morearea. Also very responsive, answer the phones & provide excellent customer service.

From the owner: Quality Apartments, Duplexes, Town Homes, Office & Retail Space Since 1965read more

Been with wesley for over 10 years. I see alot of negative reviews in reference to wesly…read moreproperties.....I know there are 2 sides to every circumstances. My personal experience is this.....if you pay your rent on time, respect others' property and take responsibility for your (and your families) actions in respect to someone else's property then they'll treat you as you deserve. Mr wesley is GOOD PEOPLE) and his staff (that I've dealt with for more than 10 years) are polite, fair and helpful. They provide a much needed service that doesn't always have the most pleasant customers and deal with alot of different personalities which isn't a picnic. They've always been fair to me and as long as you take responsibility for yourself and your actions you'll be happy with them also. I'd recommend them 100%.

Do yourself a favor and take photos/videos of the property before you occupy and after! Every inch…read moreof the property inside and out be thorough! Also, you WILL be charged for a PROFESSIONAL carpet cleaning upon move (found in lease agreement). Keep your receipt. You can pay for it yourself which I advise, or they will deduct it from your security deposit. This management DOES NOT do Walkouts. Which is a way to scam you out of your security deposit. I managed to be part of the few that received their security deposit back because I was so thorough and up on them during the last month that I was a tenant there. This company could be amazing if they took the time to invest into the residents that actually take care of their properties and pay on time! Keeping that same level of respect and kindness they show in the beginning all the way through till the end. For instance, I had notified them of a legal name change and I needed my account updated. They asked me for documentation to which I provided. They did not update my account and I brought it up again months later when I noticed. They said they never got the documentation. I told them I emailed it to them. They found the email and said they didn't know why it hadn't been done. Reassured me that it was taken care of and then, it still was not updated until I said something next month. When I went to pick up my security deposit, they had addressed the check to my previous name and expected me to wait 2 hours until the manager came back to reprint the check, or they could mail it out to me after they had called and let me know it was ready and I drove an hour to get it. I had given them at least 4-6 months' notice of name change with 2 emails. That's the type of inconveniencing that happens and they try to put it on you like I didn't provide the documentation. So have your paper trail!

We rented from G & W from April 2014 until February of 2016. They were great !!! We never had a…read moreproblem with them fixing any issues, they were easy to work with as they got us into a house when something we rented online from out of state didn't work out when we arrived in Kansas. We also did our part according to their guidelines. Larry did our final walk through something we could not get our rental company in Washington State to do and we received our deposit back minus the pet fee , just as our contract stated. Great rental company.

I really hope this post can help someone in the future as I am currently tied in to a 1 year…read morecontract. Don't get me wrong, the house itself is adequate and I couldn't have asked for much nicer than the layout. My biggest issue is dealing with G&W properties, more specifically, the woman who seems to be the overall manager, Gina. Her unprofessionalism from the time I met her has been nothing but blatant and overwhelming. Luckily her staff is very nice and seems to want to have great customer service. Had I met Gina before signing my lease, I would not have done so. Every request I've made (repair holes in decks, replace rotting door frames, checking spots for mold) has been met by Gina with attitude and a general feeling like she has better things to do than handle those matter that could prove dangerous to my kids, and dogs. I can only hope that the owners of the houses they service see what kind of service (or lack there of) they are providing to their tenants. I have tried to hold this in and try to just get along but I no longer believe that anyone else should have to deal with what I have. The jobs get done, eventually, but nobody should have to put up with that much unprofessionalism while trying to live comfortably.

I strongly recommend against involving Wiggin Properties and Vicki Patterson in any aspect of your…read morebusiness. Wiggin agent, Vicki Patterson, has consistently demonstrated horrendous customer service and unprofessional behavior. Her method of managing properties involves ignoring and hiding from problems, failing to return calls, and then pretending nothing ever happened.

I wouldn't recommend Jim Wiggins. I'm still waiting for a return phone call or a return email.read more

Tried to get in touch and no answer. This was due to no air conditioning on a very hot weekend…read more This has been an ongoing problem at 711 Broadway here in Leavenworth.

I'd give them 0 stars if I could! No one should ever rent from these people. This was the worst…read morerental experience I have ever had. During our 16 months of renting from them, there were several instances where they failed to fulfill maintenance requests; we had windows that never locked along with loose and completely unsecured banisters around the stairs. The property was very poorly maintained. When we moved out, they "lost" our deposit money and kept trying to give us the run around to avoid returning our money for several weeks until we threatened to take legal actions.

This company won't give home tours unless you fill out all personal info to include your social…read moresecurity # which they then would have on record. I called to company and the woman was soo rude I won't rent from them anyway. Owners and potential renters beware!!! If I could rate 0 I would

Leavenworth Rentals has managed my property for years while being stationed overseas. Hillary is…read moreprofessional, knowledgeable and timely in responding to any questions I have. It's comforting knowing she is in charge as I know my property and the tenant will be taken care of. Highly Recommend!

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Landlord Beware As I write this review of SCUDO Property…read moreManagement, I genuinely hope that I can steer other property owner's away from this company so they don't have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me. Some examples of not operating with a reasonable level of diligence include, but are not limited to: 1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job. 2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house. 3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn't work. 4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention. Some Examples of the excess fees include: 1. A "maintenance coordination fee". Seriously, I can't make this up. 2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue). 3. SCUDO's "submission to legal" fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected--not SCUDO. 4. $1000 to leave before 12 months fee--seriously, a fee to hold one hostage since SCUDO knows the value of its service. 5. $99 periodic report fee--I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company. 6. They also charged at least one of my tenants a "tenant benefit package" for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this "benefit" as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients. 7. Of course, there is the 8% per month "management fee", but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee. 8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.

Voepel Property Management became the fourth property manager my husband and I fired - and for good…read morereason. We made the mistake of trusting them at our expense. We purchased an investment home through Bridge Turn Key (BTK) and Voepel, believing we were in good hands. The house passed inspection with no issues - a red flag we ignored. For the first six months, everything seemed fine, but we soon discovered BTK had installed the wrong HVAC system for the house's size. Voepel was initially responsive, helping coordinate repairs. But then, things took a turn. There was a plumbing issue that cost $3K. After owning the house for four years, the second-to-last group of tenants (a group of unrelated individuals in a 5-bedroom home) moved out, and Voepel returned their deposit immediately without inspection. Voepel then charged us a several thousand dollars for the tenant's damages and mess, including blinds chewed up by a tenant's pet parrot (despite a "no animals" lease clause), reinstalled light fixtures the tenants deinstalled, non-standard broken tile in the bathroom, etc. Next, Voepel placed one of their OWN employees as a tenant. She then submitted countless unnecessary repair requests, always just below the $300 homeowner approval limit. We were forced to scrutinize every monthly statement and decipher the improvements that had been requested. This whole relationship was a mess at our sole expense. Worst investment ever. Having managed many properties myself, I highly recommend you manage your own properties. We don't live in KC, hence why we trusted Voepel. There's a learning curve, but you'll do a better job than these so-called professionals.

Voepel provided property management services for me from 2020 to 2022. Everything seemed…read morefine--until it wasn't. I was told that because I didn't own at least five properties, I was being dropped from their services. However, upon further discussion, it became clear that the real issue stemmed from a fractured relationship between Voepel and the turnkey company, Bridge Turnkey, which had soured--leaving me caught in the middle. Brent Voepel, the CEO, was largely unhelpful during the transition. His emails primarily pressured me to accept a final service date without offering meaningful assistance in securing a new property manager. He recommended one company, Scudo, which didn't even operate in the area of my rental. He also suggested Home River, but they failed to follow through on a scheduled meet-and-greet call and stopped responding to emails for weeks at a time. Meanwhile, Brent and his team provided no support in communicating with other property managers and made no effort to ensure a smooth handoff. Brent offered to help me sell the property, and since finding a new property manager was proving difficult, I considered selling to avoid further hassle. His team arranged for photography for the listing, but on the same day he had been pushing as the final service date, he abruptly dropped the property from management--despite the fact that a tenant was still under lease. In other words, he agreed to sell the property but refused to continue managing it in the meantime. Fortunately, I was able to secure property management with Farhad at PMI Station, who managed my rental from 2022 to 2024. It wasn't until Farhad facilitated a smooth handoff to another property manager that I realized just how poorly Voepel had handled my transition. I understand this is just one experience, but I wanted to share my story now that I've gone through a second property management transition. If that second transition had been anything like my experience with Voepel, I probably would have sold the property.

I am so grateful for the smooth operation Austin has going on. He takes care of a property of mine…read morewhile I live in Los Angeles. I have no worries that all will be handled promptly. Even when renting out the units he found me great tenants.

I was purchasing a home in Kansas City from another state and started working with Austin through…read moreRedfin, which turned out to be incredibly fortunate. Austin was really great to work with! He knew the local market well, he quickly adjusted to my needs, worked with my local friend who was helping with the process, and helped me find a place that suited me perfectly. He was a great negotiator and even got the seller to repair some issues they originally were not going to. It seemed like as things came up, Austin and his team had already anticipated them and moved to take care of them. I cannot recommend him enough!