I have being a client of Vancouver Hearing Centre for over 10 years. I cannot say enough good…read morethings that about the staff and the products provided. If it were possible to give 10 out of 10 on Yelp, I would do that.

From the owner: Hearing Assessment/Hearing Aid Evaluation…read more An Audiologist will conduct a comprehensive hearing evaluation, explain your hearing condition to you and refer you for medical treatment when necessary. We will discuss our findings and recommendations with you to determine the best solution for your particular hearing and lifestyle needs. We have access to a wide range of hearing aids and manufacturers. Patients are offered a minimum of a two-month trial with the recommended hearing aids. Hearing Protection The Vancouver Hearing Centre offers custom-made: *industrial ear plugs *swim plugs *musicians earplugs *ear buds for audio devices Pre-employment Hearing Testing An Audiologist will conduct a comprehensive hearing evaluation and complete any necessary paperwork or forms regarding your hearing for your application

I took my 100 year old mother to Peggy at Nexgen to have ears dealt with as she had very…read moresignificant wax build up. Peggy was excellent with my mother and was friendly, professional, knowledgeable and extremely capable in dealing with Violet (my mother). Thank you Peggy so much for making this so easy for a 100 year old woman! We have already referred friends and will not hesitate to refer again.

Well that was a bust, just like car sales. Ask for a reasonable vehicle, but they bring out the one…read moreshiny sports model. BC has no funding for seniors hearing, so my mother who is on a small income, asks for affordable hearing aids. Of course the technician brings out the "only ones that will give you good range", will work well for you. 4000.00 Why even show the ones that are over budget. Even if she were to finance, it adds an extra burden to her small income. I suppose, if her children loved her enough, they would pay. Right?

Do not recommend this place for custom earplugs. When I called to make an appt, I was told it takes…read more2 weeks for custom earplugs. When I went there to take moulds, they told me it takes 3 weeks, because they are busy but it took 4 weeks. I had 2 weeks to test them. I did and they did not work for me. They barely blocked any noise and were too small, I had difficulty removing them from my ears. They needed a string or something ti grab by. I went back for a better fitting. Only then I was told if I want any adjusting on the plugs, there may be small fee for that and they will let me know. They said they are very busy, so it may be a while. When I did not hear from them for 5 weeks I called the office. I was told, they left me a message 3 weeks ago, that I never got and they werent able to tell what # they called. I was told rhey never adjusted the plugs, cause I have to pay full fee all over again to have that done. So 2 months later and I had no plugs. If i wanted plugs that "maybe" would work, it would have cost me twice the fee???? What kind of service is that? And what happened to " we make the product to your satisfaction" service? 2x fee?? No thanx! I guess they deserve at least one star, cause they were at least able to refunded my money (first fee). Oh yeah, they also mispelled my name, and I handed them my ID .....

They were so kind and treated me so well! The receptionist is top notch. Will definitely return…read more Heartily recommend.

I made my appointment to make sure I can hear good for law school? I have Factor V Leiden I'm…read moreallergic to Alcohol and narcotics I have to carry an EpiPen I arrive to my hearing appointment in a good kind way the doctor misplaced her phone and thought that I took it I had another appointment after at Costco I had to sit in the office until she found her phone she didn't even apologize I felt uncomfortable

Needed to get a hearing test and sought Mr. Google for assistance. It's no wonder Central Hearing…read moreClinic came up as the first hit. Angie Kwong - Registered Hearing Practitioner was professional and highly efficient. From the time I checked in to fill out the necessary forms to the end of the test only took about 15 minutes. She also took the time to answer any questions I had in detail. Free parking is available in the strip mall and adjacent level parking lot. The mall can get busy during peak times (lunch and dinner), so give yourself some time to find parking.

Angie Kwong is very professional. My father's listening is not good more then 20 years, and using…read moreheating instrument more then 10 years. He was using famous brand instrument, and very expensive, but not useful. Communicate problem in my family for a long time. After using the new instrument from Central Hearing Clinic, my father said it is a big different, like life change. Through 2 times adjust the instrument, the result is better and better. Highly recommend!!!!!

Wavefront Centre for Communication Accessibility has proven to me to be a "dis"organization, with…read moreVery poor communication skills ( which is sad for a company that is based on trying to improve communications abilities for their patients, and that has the word communication in it ). And I have also learned recently that there has been a history of abuse and " inappropriate " conduct from upper management towards their staff. I was a very " patient " patient of 2 locations for over 2 years while seeking help for my moderate hearing loss, very severe tinnitus, and very severe hyperacusis. My first experience was with an audiologist at the Willow street location P----- is a TRT trained audiologist and she seemed eager to help me, but she continually very abruptly spoke over the top of my answer to every question that she asked me which caused me unnecessary confusion and stress. And the receptionist at the same clinic, S---- R---- made her interactions with me very inappropriately personal in nature in the ways that she would ask me questions about my choices in audiology care that were meant to be strictly between myself and the audiologist. On top of that, P----- ( the audiologist I tried to work with ) decided to quit the organization without providing myself, and her management, any notice. In the last hour of her last day of work with Wavefront she emailed me to let me know that she was resigning that day and that I should work with someone else. I later learned from one of her colleagues that there was dozens of other Wavefront Center for Communication Accessibility audiologists and administration staff that quit the organization in a sort of " mass exodus " as, apparently there were multiple reports of derogatory verbal abuse and " inappropriate " conduct from the CEO and management to some of their audiologists and admin team. Now, after I spoke with the new CEO, h---, on the phone, I was granted an expedited appt with the last remaining TRT trained audiologist at the head office in Mount Pleasant, G----. However when the appt time came I arrived to learn that she works with a student present during every appt with her patients. I can understand that she does this to help the organization to train new audiologists, but it is definitely not appropriate to not notify each patient of this beforehand. ( I was told by the reception that my appt was with ' G---- ' and no one else. ) When I asked G----- why and asked that my hearing test be done with just her she said " No. "I said " I was not told that by you or the admin staff or the CEO, so can you explain why, G----? " And she said " No, I do not think that I have to explain that to you. Would you like to proceed? " So, I thought that was actually very ignorant of G----. I finished my updated hearing test as it was needed to get my new in-ear tinnitus masker / hearing aid devices from the organization. I told the new CEO, h---- what I experienced and he agreed with me that I should have been notified that beforehand. The devices I waited over a year for were finally ordered and finally arrived. When at the head office for the fitting, excited to finally have my new tinnitus maskers the male audiologist, named n---, greeted me. While walking down a rather long hallway to the appt room, nick asked me " how has your day been so far? " which I answered. Yet he chose to ask me the same question 2 more times. Strange. I then asked for the appt room door to be closed, for privacy, focus and because of distracting audio and visuals in the hallway. The audiologist said no. The appt room doors were always closed at their other location, so I told him and the CEO so. I was then informed by the CEO that they could not accommodate that and that they will no longer be able to help me. If I were them, I would be offering me the same appt at a different clinic, and I suggested that to him and have received no response from the CEO I am considering filing a lawsuit against Wavefront Center for these reasons.

I am so pleased with this company. I have been wearing hearing aids for at least 10 years now. I've…read morerecently discovered Wavefront Centre for communications, what a huge difference. They are a nonprofit organization, so they don't have an ulterior motive. They test your hearing, fix your existing hearing aids, and also lend you replacements, while yours are in getting repaired. I bought new hearing aids from them, I have never been as pleased as I am with my new pair. I can turn them up and down myself. I also got them custom fitted into my ear canal. What a huge difference, in hearing. When you can't hear, and you go to a hearing aid company, you are at their mercy to how much or how little help you will get. I highly recommend Wavefront Centre for Communications . I don't think you'll be disappointed!

My experience with Mainland Hearing and with the Audiologist, Dr. Soltani was first rate. Hearing…read moreAids are expensive and if not fitted and adjusted correctly can be a huge disappointment to the wearer. Through several visits with Dr. Soltani he made certain that I chose the correct aid, and that it was fitted correctly and was adjusted to my personal needs. Dr. Soltani 's professionalism, patience and knowledge has increased my quality of life because of my hearing aid. If I had to give one piece of advise to people thinking of buying a hearing aid, it would be this: don't waste your money and time going to the big box stores as you will not get the service or satisfaction that you would get by going to a professional and experienced Audiologist like Dr. Soltani.

Highly recommend Connect Hearing Langley! They were so friendly and caring that my Mom forgot she…read morewas nervous and didn't really want hearing aids. They made her feel so comfortable with the hearing test and explained the results really thoroughly. They didn't pressure her to buy that day, but asked her to think about it and call them when she was ready. It took a few weeks and when she did call to make the appointment, they were so helpful. They took the time to fit her new hearing aids and adjust them so that she felt really comfortable. The kind way everyone spoke to and served her really showed that they care about their customers. Mom left feeling really great wearing hearing aids for the first time!

My 5 year old son had a persistent cough for 3 weeks from a cold and flu. I called the clinic at…read more7:30 AM on a Saturday and was told that there was currently no wait time for walk-in. The receptionist was very kind and helpful. We got there around 8:30 AM and was seen by a caring doctor within 10 minutes. This was super helpful because most clinics don't open until later on a weekend and our GP was away until Wednesday. Thank you to the awesome doctors and receptionist at this clinic!

Get em in/get em out, bare-bones clinic where you can always get an appt but doctors are far too…read morerushed & small waiting area is always jammed beyond capacity. I won't return due to 2 issues: sent me to a terrible specialist so i have to restart the whole 6 month process & the awning outside the clinic is home to a hundred pooping pigeons & never cleaned. Feels like a 3rd world clinic!