Profits over service, no customer service…read more Cleaning was done 6 days ago. Had an overflowing gutter just days later that caused interior water damage. Upon inspection discovered downspout was blocked with debris up to the gutter. Contract called for blow out of downspouts. It is clear that it was missed. Management took no responsibility. Was rude and dismissive. Mis-reported facts, and when that was pointed out, just didn't address the misstatements. Blamed owner for not properly maintaining downspout (?!). Mad that we complained and rather than work out the problem suggested we go elsewhere.

Amos came out and gave me a great bid for cleaning, and gave me some good tips to keep my current…read moregutters lasting longer

Id absolutely recommend Clarity Exterior Cleaning. They did great work and were very friendly!read more

Excellent team who went above and beyond to make sure my windows were clean and clear. The change…read morein the house was amazing and I highly recommend Clarity for your exterior cleaning needs.

10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

GREAT WORK & CUSTOM SERVICE!!!…read more Was in need of some quick leaf removal before our city street sweepers came through to vacuum them up - got a phone call on Sunday from Andrew and he was super cool, set a quick day/time and came over to knock it out. We have a rather large backyard and he went all the way to the back of the fence line and started blowing them into piles - it looked amazing when he was finished! The owner emailed over the invoice with a nice message asking if my wife & I were satisfied with the finished products and everything. Just randomly found this company on Yelp, but would highly recommend them! Thanks again Andrew!

The guys do a great job, are on time and fast! They call ahead to let you know they are on their…read moreway. Very good service!

Darryl was the first handyman to arrive at our home. One of the projects he had been hired to…read morecomplete was to remove all old moldy/mildewed caulk from one of the upstairs showers. He did not do this. Instead he went over (most of) the old caulk with new. We sent photos to the office and made it clear that we were not happy and that this was not what we were paying for. They agreed and sent Stephen to our home. He was polite and easy to work with. He completed the work on the shower and then left. Two days later Darryl arrived at our home again to start the drywall repair and remaining projects. When we went in to our kitchen we realized that he had completely ignored or forgotten the specific instructions we had given him the day he arrived. Our plumber who had fixed the 2 leaks upstairs (water came down through our kitchen ceiling) had pointed out that a fairly large section of the kitchen ceiling was actually bowed slightly downward because apparently water had been sitting there for awhile before he was able to come out and complete the repairs. He told us that whoever fixed the ceiling needed to cut out that entire section and repair it. We passed all of this information on to both the owner of the company and Darryl. When we pointed out his mistake, Darryl became angry with us. At this point we reached out to the office and told them not to send him to our home again. At some point in this project we were asked to pay for the potion of the work that had been completed. We agreed, but should not have. The next day we realized that we had been charged for the entire project. Alarmed, we reached out to the owner and demanded assurance from him that we would not receive another bill once the work was completed. His texted response is below. At this point we realized that we had been ripped off by this company. We reached out to the owner and made it clear that he would get no more money from us. We also told him not to send any more employees to our home. By the end of the day we had received a voicemail from him stating that after he had checked over all of the initial photos and texts we had exchanged, including the phone conversations we had with him, that there had been some sort of miscommunication. Well, there was no miscommunication on our part. We had made sure that we sent all of the necessary photos and explanations including the information our plumber had given us. We had answered all of the owners questions prior to accepting the bid. In his voicemail the owner told us that he hoped we would allow him to send an employee out to finish the work and that we would not be asked to pay any more money. At this point we had to decide if we trusted him. After thinking it over we decided that we did not. We found someone else to complete the work. We would never recommend this company to anyone.

I wanted the walls painted in my basement. Many areas had been rolled over only once, and the…read moreprior color showed through. I was told at the paint store that three or four gallons would be needed. I bought three and one gallon was not opened. The trim at the top either did not meet the ceiling or was painted on the ceiling. I should have chosen a different company.

I had another roof put on by Brandon J and it went as expected. Also, I had the house completely…read morere-sided and the fascia and gutters done as well. I worked with David Burnette on the siding and he also stepped in on the gutters and siding. I was really impressed with David's follow up and his ability to work with the insurance company to make sure that everything was covered as it should have been. David also had a Project Manager backing him on the job, Clayton Vickery, who did a great job as well. He and David worked flawlessly as a team and made absolutely sure that everything was done not only to my satisfaction, but to their's as well! They found some things that I had missed, and I'm pretty darned particular! I would work with David and Clayton again in a heartbeat! These guys are beyond good, they're fantastic! Nice to see commitment like that!

I've been a police officer for 35 years in the St. Louis Metro East region and I'm telling you do…read morenot use Brandon J Roofing, it was the worse mistake I ever made. They lie about there being a construction manager on scene for all jobs, there are only workers who are not certified in roofing on your roof and for whom you will not be able to communicate with if there is a problem. During my roofing job they ended up cutting the valley out of one of my dormers with a Sawzall and roofed right over it. Had I not known anything about roofing and/or went into my attic and saw it, it would have leaked/failed for sure or someone could have simply fell right through the roof. They also cracked my brand new $15K driveway upon delivering the shingles, and had promised they would take all kinds of precautions to avoid doing so but didn't. I spoke with ABC roofing, the company who delivered the shingles, who confirmed they were never told not to drive a fully loaded delivery truck on the new driveway, which was promised by the Brandon J. Roofing salesman. Later the salesman admitted they failed to make notes on the delivery order to prevent the delivery truck from damaging the drive. The salesman and his supervisor admitted they were wrong in not telling ABC and would work to get the driveway fixed for me, but that never happened ($5000 dollars in damage). They advertise having a fifteen year workmanship warranty on their work, but I called them within 15 days of the completion to complain about my damage and it was a to say the least a fight to get them to repair some of the damage they did. The construction manager I ended up talking to simply wanted to brace the damage, which wouldn't have passed future inspections. When the repair team showed up they pushed to simply brace the damage as well, telling me they weren't qualified to rebuild the dormer and valley, but I insisted and told them I'd rebuild the dormer and they could come back the next day to roof it. Ultimately they were able to replace the damaged valley without tearing off the complete dormer. Had I been elderly or not up to speed on IRC building codes they would have left the damage to fail later. What's sad is the action of cutting the middle of a valley out with a sawzall is something that a person with 1 week of roofing experience would have known not to do, let alone a multi million dollar roofing company like Brandon J. Had they had a construction manager on site as they advertise maybe this wouldn't have happened. During my fight to get the roof repaired one manager I spoke with laughed at me when I asked him if he'd be alright with me cutting the valley out of his homes dormers and then telling him I'll just throw some braced under it, which should take care of it. He knew the suggestion of braces was wrong and a joke himself, but he was going to do it if I let him. They are a terrible company and will lie to get your business and then use non certified general labors, who have no supervision, do not speak English, and have little to no real construction skills, which all means trouble for the customer. If you use them and get took you were at least warned. I have nothing to gain from leaving this review and have never left such a review. It's only because it's true that I do so, so please take it serious. I wish I would have had someone tell me about their experiences with Brand J before I went with them. I had two neighbors use them to during the same hail storm in the spring of 2026 and they both had troubles as well, and there were no construction managers present at their sites during their re-roofs either, just a group of manual labors who have no real construction training or knowledge. The pictures are of the cracked driveway and the valley from the underside showing where they simply cut down the center of the valley with a sawsall and left it to fail, which is simply unbelievable. Also to the Brandon J representative who I see replying to all these negative reviews, please don't further insult me by saying your sorry, because your not. If you were sorry you'd simply repair the property your responsible for damaging no questions asked. We both know you don't do that or I wouldn't be leaving this review, so save your self serving apology it's not genuine.

WCC Roofing is amazing! We needed a rush roof put on for closing and they made it happen! The owner…read morewent above and beyond to make sure everything was perfect. Our real estate agent was so impressed by the speed, quality and the cleanup, and he has seen a lot of roofing jobs. I highly recommend for any home owner in IL or MO!

WCC Roofing put a high-quality steel roof on our home in Clayton in 2019. The 2025 tornado,…read moreunfortunately, damaged the roof, which could not be repaired because the manufacturer no longer makes the product. Jason and his team were on the scene immediately after the tornado hit the house and did a prompt and thorough assessment of the damage and put up tarping to keep rain from damaging the interior of the home. They've worked with us as we have labored to help the insurer understand that the WCC bid is comparable to the product that could not be repaired. Despite the insurance-caused delays, we are confident that soon we will again have a solid, attractive roof that matches the quality of the roof that nature destroyed. Mike

James from Aerotech came today to clean our gutters and provide extra help with one of them that…read morewas clogged underground. He did a great job and went above and beyond! He checked all our gutters with underground spouts and actually put in screws on one gutter that was missing them at the top. He cared about making sure the job was done well and is a great representative for Aerotech. Thanks!!

Updated: I am updating my review based solely on Jason, the president of Aerotech reaching out to…read moreme. He responded to my review quickly, made sure everything was right, apologized and ensured me they want their customers to be happy and sent me an Amazon gift card. While it's still upsetting that I had to go through all that, I was happy that the experience I had was being taken seriously and handled professionally. Original: I hired this company based on reviews and I am very disappointed that I did. I have had nothing but problems with them. No communication, weeks on end of getting the work done, told they would contact me but then just showed up finally to do it without any notice that they would be on my property. I had to use my video surveillance to see what day they showed up. Now they have double charged me for the work. I would not recommend them.