So helpful, had a mix up on appointments and was able to come in the next day. Fast and easyread more

My Pros: Paul was the main guy who I consulted with and he…read moreis overall very chill and cool guy (complimented my taste in music, thank you~). He has great customer service at the front desk and answered any questions and concerns I had. He offered a rental car or a free ride back home (which is the services they provide). The driver was very kind, friendly and safe driver. My car went in for diagnostics, after inspection, I gave a go to replace the clogged CAT. They gave me a very great inspection report, full with pictures and easy to read descriptions (I also very much like the 3D video explanations to which parts they are referring to). For now, it runs a lot smoother and I'm very happy with how my car runs (I haven't driven it long enough yet). I drive the most in my family, so it feels great to get things I need done now. :) My cons: I would say communication could be a little better. I had dropped my car off 5/29 and didn't get it back until 6/12. It's the longest I've ever had my car stay at a shop, and I will admit I was uncomfortable with how long it stood there. I did feel strung along the entire process, as I was told multiple different dates when my car should be finished. I had to call the shop a good number of times to get an update and I hate having to call to ask the same question over and over (felt like a kid on a road trip constantly asking "are we there yet?"). So, I'm not sure how their process goes about when taking in cars, if maybe they take a little too much than what they can handle time-wise or if maybe scheduling an appointment with them would make a difference? I didn't find out what the issue was until I had come in to pick up my car, to which I am very understanding that things happen, but I wish I was informed during the phone calls I had made. I'm aware of the excessive amount of problems there are with CAT's and they had informed me that the CAT's were being stolen during transport before they even reach the shop or customers (which is such an issue in itself, that ticks me off), so the shop had faced delay due to those circumstances that were not in their control. :) Overall: Pretty good and very kind set of guys that work there. Communication with the customer could be better, so I didn't have to feel left in the dark. Would prefer accurate finish dates and with explanation if there is ever delay (I did refuse a rental car in the beginning because I was told inspection would be done the following day if not till very early next week, but then a few days became 2 weeks) so, definitely want more accurate times to plan my days that I don't have a car. :)

Took my car in because it was making a loud whining/grinding noise and I wasn't sure what the issue…read morewas. They spent the time to properly diagnose it and found that the problem was actually the differential. They explained everything clearly, were honest about the situation, and gave me their genuine opinion instead of just trying to get me to spend money on repairs. Really appreciate how straightforward and helpful they were throughout the whole process. It's hard to find a mechanic you can trust, and I'd definitely recommend them.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

loved them. women owned and operated. were very transparent about prices. also i had lots of…read morequestions and they answered every one!

I was on a 1000 mile road trip from San Francisco to San Diego and back over the December holidays,…read morewhen we noticed our Toyota Highlander hybrid was leaking oil on a relative's driveway. During a short stopover in Claremont I found Connie & Dick's, and showed up after 4pm on a Friday to see if they could take a peek at our car. They put it up on the lift within ten minutes of our arrival, gave it a thorough going-over, and identified the potential source of the leak and gave it a quick fix. And - for only $25. Many other places would have told us to go fish on a Friday afternoon, and taken advantage of our road tripping desperation. These folks were honest, attentive, quick, and thorough. We made the drive back home the next day with no issues. Highly recommend these folks for their service and integrity.

Great, calm, and professional service with a lot of amenities other repair shops don't offer…read more The name says it all. I will visit them again.

Great customer service and very detailed with the way they send you pictures of what they are doing…read moreto your vehicle. Price was fair as well not to expensive for what I got done to my car

I did not use their services but I was going to until I found a shop closer to my home…read more They were so professional and understanding I Was going to drive almost an hour to their shop.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

Serviced my truck a/c and did a great job. First attempt failed due to a bad hose fitting and…read moredidn't charge me until I returned with a new hose installed and a successful recharge of the system.

I've had a deeply disappointing experience with Montclair Auto Repair…read more Over the course of one month, my check engine light came on three separate times. The first time, they replaced a spark plug, costing me about $200. Two weeks later, the light returned. This time a $687 repair for a completely different issue. Less than two weeks after that, the light came on again. On my third visit, even though their posted opening time is 9 a.m., the technician, Randy, didn't actually show up until after 9:08. He was rude, didn't greet me, and dismissed my concerns instead of offering any apology or empathy. He handed me a paper with another new code and quoted labor costs of $160, with no parts even required. Despite their supposed warranty, I've had to return repeatedly. Each time, a new code, a new cost, and dismissive treatment. Randy even remarked that my car is old and implied I should expect ongoing issues. Yet this doesn't excuse poor service. If I could give zero stars, I would. I can't recommend this shop to anyone looking for accountability or respect.

Fast and quality work. Would avail his services again if necessary. Great pricing too.read more

I had an Alternator and belt replacement on my 2013 Toyota Camry. James was very quickly to…read morerespond, prices were fair in my opinion as I had a few other quotes, but most of all, James was very Informative and explained things ahead of time. Being mobile is also a big plus, in case that you can't move your vehicle. Repairs were done fast and promptly. I highly recommend James and Quantum Mobile Mechanic for any issues with your vehicle. I will be recommending him to friends and family. Thank you once again James.

If you want a fancy waiting area, coffee, doughnuts, tv, go somewhere else…read more If you want excellent service done right the first time, call Patricks.

Highly recommend Patrick's auto repair. Patrick is a solid dude. Fit me into his already full…read moreschedule and helped me out with my vehicle. Will be going back if needed

Even though I didn't have them do work on my jeep, they were very respectful and helpful! Checked…read moremy fluids and gave me advice about what might be the issue.

Came in for brakes, checked around and this place was the most budget friendly without sacrificing…read morequality work. Got new front rotors and brake pads, and they also topped off my brake fluid which was nice. Also let me know my truck could use a alignment since it was pulling to the right a bit which I figured and my serpentine belt would need to be changed soon, so I know these guys know what they are talking, so I can trust that they wouldn't recommend something if it wasn't needed. Overall good experience will come back when I need more work done on my Tacoma.

Writing an updated review to highlight the exceptional customer service I received in response to…read moremy original review. The owner reached out directly and sent his personal number so we could chat. I explained my experience, he apologized for the misunderstanding on the shop's end, and provided me a refund for the overcharge. He also offered mechanic advice should I need any in the future - even if I didn't go with his shop. My family has used the shop before and had a good experience so I do believe my experience was a fluke. I respect the fact that he made the situation right, it shows he takes pride in his shop and values his customers.

I'm the broken record here, but I want to repeat my 5-star review. Very competitive prices and…read moreservices properly executed and documented (transmission fluid replacement on an Acura).