Owner not very responsive. Did not reply to messages after the job. I asked them for an invoice…read moremultiple times, kept saying they would, but never did, and they started ignoring my messages. Very unprofessional.

We called Alexander Electrical Services, and talked with Victor about installing a new circuit…read morebreaker and outlet for an electrical fireplace. Unfortunately we are very disappointed with the service. The first impression was good because Victor came to do the quote as soon we requested even being late at night. However, our experience after that was terrible. Victor didn't come on the day he scheduled to do the work. We had to message to remind him. He came on the next day. He also added a spot light in the room. The new circuit breaker tripped on the 1st test, but worked on the 2nd one. As soon Victor and his colleague left the house we noticed the ceiling drywall piece that was cut for the light spot was thrown in the middle of the plants in our front yard. On the next day when we tried to use the new outlet, it was not working, we checked the circuit breaker and it was off. We turned it on and it was tripping instantly. We message Victor and he guaranteed the work done has warranty and it would be fixed. However, he said he would come multiple days but he has never appeared. When we finally scheduled a day, very late like 9:30pm/10pm, at the time he was supposed to be in the house he sent a message saying he noticed his stock of circuit breakers was gone. He would need to buy more. He discovered that only on the time he was supposed to be in the house. When we asked for a day to come, he said he could not schedule a day or a time (what?!) to so the work, but it would be a day this week. He never messaged us interested in complete the work. We messaged him this week again, he said he would check if the circuit breaker was delivered or not. We messaged next day again asking if he would come and he didn't answer back. The work was not completed, we really had a hard time to schedule appointments and this company has no commitment with the client. We ended up asking another professional to complete Victor's work. And yes, the circuit breaker Victor put was really defective.

We really were in a bind last night. Our electric went out in a portion of our house where our…read morefridge is and our main air conditioner is. It was after 5. We had a plan with Duke Energy and they sent Big B. Big B arrived quickly. The electrician, Bill, was friendly and professional. He knew exactly what was wrong and proceeded to fix it. He left letting us know that we had nothing to worry about. What a great experience! I highly recommend this electrician. The lady who called us to set up the call was equally pleasant, friendly and professional. If you live in their service area, use them and you won't regret it.

I have used them for electric installations and they are part of Duke Energy's network as well…read more They have installed my 2 chandeliers in my home and was nice enough to hang my american flag prior to him leaving. They have the southern hospitality aura and are professional. My installations did not cost me any $$ due to I am with the Duke Energy program and they get reimbursed from them for the services performed. I will use them again next year for more future installations.

Brad an his dad Bill are awesome, OK these guys are pros. I…read morehope to do business with them again next week. We had a couple of breakers replaced, an outlet a general inspection. Fair price and I worked in I.T for 38 yrs.

Southern Electric did a great job of restoring my electric after a bolt of lightning hit my…read moreelectric meter and surged through my house. Bill and Jaeden checked my fuse box and added a new GFI in the kitchen. They also found that my bedroom touch light sensors had blown out. Brad and Aiden came out right away a few days later to fix my master bedroom switches which I didn't know weren't working until I plugged in a spare lamp. Their price was reasonable and they responded very quickly to my crisis. I now have electicians I can trust! Brad's new trainees Jaeden and Aiden will be great electricians too as I watched how they were trained. Thank you!

Shout out to Eric and Lewis who installed an outlet to our screened in pool enclosure. They had to…read moredig up the yard to run the new line from the outside panel (layman's terms) and did a good job at cleaning up. Everything looked really good and they were very professional and friendly. They also installed a new fan and total home power surge protector; something we hope we never need but feel more comfortable having it. This is our 3rd time having used High Tower and they have always been ontime, professional and do outstanding job. I would definitely recommend them.

To anyone who needs an electrician! Heed my warning THIS GUY IS A SCAM! He takes payment in…read moreadvance, he schedules a date with you then BS you the entire day with horrible response times. The guys name/ owner is jason! He is a fraud!!! DO NOT USE HIM OR HIS CRAPPY COMPANY! He still never showed up and kept delaying me all day and when I did my final call still didn't answer! So I'm reversing my charge! DO NOT DO BUSINESS WITH THIS MAN! he will scam you and not do the job NOR courtesy to reply back. I booked his ass out a week ago and he said he would be here In The afternoon (not an exact time... RED FLAG) then on said day he responded late and said I'll be there from 2:30-5:30. I told him okay but update me so I'm not just waiting at my house. He was sketchy about his response times kept saying 45 mins out... 45 mins later "ohhhh I was in traffic and I'm 10 mins away" 30 mins later STILL NOTHING!!! He is a fucking scam! Do NOT USE HIS COMPANY DO NOT! And don't pay in advance! He needs to show up in person which he never did!!! I hope you go out of business for treating people like that

Called 5 other electricians and no one could come out for weeks. Sam was out in under 10 days,…read moreidentified the problem and told me how to fix it. Looked at a few other things for me and found a huge problem I didn't even know about that the home inspection missed! Quick fix and all good! Reasonable prices too. I've had so many problems with my new house, will definitely call them again!

Hands-down the best plumber I have ever worked with with. Knowledgeable, professional,…read morehard-working, and reliable. I like that Sam is a down to earth, kind, and honest dude. If you can get on his schedule, do it and pat yourself on the back for being smart with your time, property, and money.

My elderly mother received a quote from another company for the replacement of her electric panel,…read morewhich exceeded $5,000. The company exerted pressure on her to sign the agreement, but fortunately, they lacked the necessary equipment on their truck. I contacted Cassidy later that afternoon to request a quote, which was $1,200. When I mentioned the previous quote, Cassidy immediately named the other company without any further details. Cassidy completed the installation the following day for $1,200. This occurred three years ago, they were fast efficient and we have had zero problems.

This company has electrical roots going back generations. Joe Cassady is honest, smart, and…read moreefficient. A+ service at my home.

I contacted this business, Speedy Tech Services (who advertise on TV as being not only veteran…read moreowned but woman owned) about flushing my tankless hot water heater and was quoted $90 forthis service plus they would do a free all home inspection of all plumbing. The inspection revealed 12 shut off valves recommended for replacement which I authorized and was shocked to receive a sketchy, non-detailed invoice for $$1,673.00 which did not include an itemized list of charges. I asked the Tech for such an invoice but was told I would have to contact his office to obtain it. I foolishly went ahead and made payment thinking I would be provided with an itemized invoice. When this did not occucr, I called called and talked to Manager named Mark on/about May 20, 2026 and asked for an itemized invoice showing exactly how they derived this amount. Mark told me he would mail me an itemized invoice and I gave him my mailing address. No itemized invoice was received. Here's why I think this charge was totally unfair and that Speedy Tech took advantage of a retired Army veteran. I priced 12 like valves at Lowes at average cost of $20 each which equals $240.00. I then added a 30% markup to this cost amounting to $312.00. Adding the $90 for tankless hot water heater flush to this brings total to $402.00. Deducting $402.00 from $1673 leaves $1271 which I can only assume to be labor cost. The Technician was on my property for approx. 3 1/2 hours total. Giving him credit for 4 hours divided into this $1271 implies the labor cost per hour was $317.75. Based on this and without any detailed invoice from Speedy Tech Services, I am very unhappy about the outcome. They will not receive any recommendation from me to any of my many friends and acquaintances. Don't be fooled (like I did) by this business or any other who uses the "bait and switch" to overcharge you by using a "free inspection service" as the bait; which doesn't cost anything; and a friendly, seemingly competent technician to set the hook. Had this business provided what I asked for e.g. an itemized invoice showing exactly how the $1,673.00 charge was derived, I most likely would not have been upset. Royal A. Brown III LTC (USA-Ret) 3851 Gaines Dr., Winter Haven, FL 33884

Speedy Tech Services went the extra mile for us. They learned of my concerns and did everything…read morepossible to make things right. I am completely satisfied and would hire them again. This is customer service as it should be. They have outstanding techs who do the job correctly the first time. We asked about some devices to improve air quality and were quoted very reasonable prices with no sales pressure. They are competitive on pricing and use a better grade of equipment than many other places. Their warranties are the best. We are totally satisfied with our new HVAC system. From John S. Lakeland, FL

Absolutely 5 stars, 6 if available. I was going to replace my kitchen faucet easy job, done it many…read moretimes before. But when shutting off the water valves, the cold water started spraying out all over the place. I knew I didn't want to replace the whole valve, but I didn't have an inventory of internal parts. So I called Cypress Plumbing. Dispatcher said she would get back to me. And she did. Plumber showed up within the hour. Faucet installed, valve fixed. All is good! Thank You so MUCH!!!

I thought my dishwasher was leaking and I called Cypress Plumbing since they came highly…read morerecommended so I called. Tech came out, looked around and said he thought I had a pipe leaking in the foundation and asked if he could cut a small hole to see, and I agreed. The small hole turned into him pulling drywall off and then told me he had no idea what was wrong. He said he was charging me a trip charge since he really didn't do much and I was fine with that. he went to write up the paperwork and said the office said he had to charge me for an hr of labor which was $185.00 for the 39 minutes he was here and I had to pay for his travel time to my house!!! WHAT!!! I paid the bill and called the office. I asked who was going to pay for the damage he did to my wall, no answer. I asked why I was paying for his travel to come to my house from the office, (I was his 1st job), no answer. I was told I had to wait for someone in the office to call me. About 30 minutes later I received a call and explained this situation to be told, they'd refund me money. I didn't mind paying the trip charge like I was told but I did mind paying for 30 minutes of travel he was claiming, again I was told I would be refunded. So I am waiting for a refund!