The company is well organized and helpful with explaining all the steps. Water damage restoration…read moreis stressful; UWRG helps with all the frustrations you face. One particular technician, Oscar Mejia, knew I was extremely frustrated. When he came to my house he was able to help me with trying to make my house more livable! Thank you Oscar!

Terrible communication, terrible service. Don't use this company if you're looking for good service.read more

We experienced a major home flood late one weekend evening. We called ATR at the recommendation of…read morea family member and could not have been more pleased and satisfied with their quick, caring, and helpful assistance. For hours that night, they took care of the mitigation and then laterthe demolition. Everyone that was involved was very knowledgeable and went above and beyond what was expected. The whole team deserves recognition!!! Thank you so much ATR for all your clean handiwork, good communication, and for helping with insurance!

We had a bad experience with ATR. They were not transparent in their pricing, and they showed a…read morelack of care for our property in their containment and remediation efforts, among other issues. Also, when the relationship deteriorated due to these issues and we attempted to find a resolution with ATR, they repeatedly delayed and did not do what they said they would do. We were surprised by this experience as ATR has a good reputation and a positive review history, but we have never had issues with another contractor like we did with ATR nor felt compelled to write a review like this. We definitely would not recommend ATR.

Paid $1900 for a deep cleaning of a house that was mostly clean, moving in. I am not even sure…read morethese people did any work, supposed to be 4 workers for 7 hours, yet 2 hours into the job I get a call they are leaving for a lunch break, that should have been the tip off. Wasted $1900 bux. Drawers had trash big stains, showers had soap scum and soap bars left over from previous owner. I honestly do not even know if these people even did any work. Cobwebs all on the windows. No clue, I guess when unsupervised you get shotty work, shame on me for trusting them without being on premises.

Met Chandler from this Servpro franchise while he was up in New York with his disaster response…read moreteam, and he immediately made time to survey the catastrophic damage to my home. Within 15 minutes, he had already completed laser surveys of the dimensions of my home and worked up a quote, as well as suggested tentative days his team could start. I won't say it was cheap, but they work fast and do exceptional work, which I will take over cheap any day. Inside of a week, Chandler came back with signable paperwork in hand and his team behind him ready to roll. Ryan and Ray worked with me to cart hundreds upon hundreds of pounds of personal effects outside where I cataloged them for salvage or total-loss potential. They were soon joined by Vinny and Adam to really get into the hard part of the work - tearing out every water-damaged wall, door, or shelf and exposing the foundation of the home. A mold-killing agent was sprayed, the floor was power-washed and wet-vacuumed, and a half dozen high-speed fans and two industrial de-humidifiers were deployed and left in my home for 5 days to finish the job. The team were well-organized, fast, and smart about the way they went about the work. Maximum attention was paid to ensure that no further harm was caused to my home, and a gentlemanly spirit was displayed by the group, broken by some good humor and camaraderie. Disasters happen, and no part of the world is completely safe from them. I've had mold in my home from previous issues, and it's not a pretty thing to remedy if not caught early in the growth. Call these guys first, because if you don't, you'll likely need to after the "cheaper" bidder made a hash of your home. They live up to their motto of "Like it never even happened", and if disaster ever visits my home again, I will be calling them first.

We had mold throughout our St Augustine condo due to high humidity (and a broken airco). Cisco and…read morehis team were able to remove the mold from every nook and cranny. Cisco is honest and trustworthy, and I was very pleased with his work. I felt like Cisco was cleaning our condo as if it was his own home. Cisco kept me informed of daily progress with pics and videos, and he always answered my calls. For the overwhelming job we presented to DMS, it was reasonably priced.

Cisco and his crew were fast, efficient, flexible and professional. Extremely well done job from…read moreset up to clean up. Will definitely recommend DMS Restoration to anyone who has water/mold remediation needs.

I want to give a huge shoutout to First Onsite for being first on-site to my almost deathbed. Your…read moredriver nearly killed me on my motorcycle on the way to work, and to be completely honest, I firmly believe it was on purpose, or she was on her phone, which I confirmed. Let's paint a picture really quick (a completely accurate one). You are sitting at a red light, ready to turn onto Phillips Hwy from Bay Meadows, listening to music and relaxing, when a First Onsite company vehicle pulls up behind you 3-minutes later, long light, I know. The light turns green, you put your motorcycle into first gear and begin the turn. you make the turn and get into the right turning lane to pull into work. Life is good, until you turn around and see a first-on-site company car literally full acceleration driving directly at you and into your lane. As she's a few inches away from you, she slams on her horn and swerves and speeds away. This can't slide; you have to understand what happened, so you follow her to the next light to get the license plate info. She refuses to look at you and instead keeps TALKING ON HER PHONE in full view... She finally looks at you, and instead of saying "sorry that I almost ran you over", she laughs at you and speeds away. News flash. This ISN'T A STORY... It's reality. In what world do you almost run someone over and then laugh in their face? I've already called corporate, I've already contacted JSO. I hope there are actual repercussions because of how she acted; it makes me think she's never had any.

Our hot water heater burst and flooded our garage and living room. The entire padding and carpet…read morehad to be removed and the living room had to be dried out. First onSite did a Great Job of removing all the damages then repairing and painting everything! Chuck Phillips crew worked fast and efficiently to finish the job as soon as possible ! THANKS!

Quality work! The repair and the service they provided was quick and efficient. Mr. Rick…read morecommunicated with timeline and provided detailed explanations on the repair work. The service requested was water restoration and water mitigation, repairing dry wall Which they did very well. I will highly recommend their service and if their service is require.

We called Rainbow on a Saturday afternoon to get an estimate for ceiling damage and repair, aware…read moreof the high potential for mold. The owner came out to our home for a free estimate the same afternoon, didn't rush checking out our specific situation, nor explaining it to us in a way that made sense. I would highly recommend Rainbow for their professionalism, expertise, quick response, and attention to detail.