The BEST OF THE BEST.First class service. Brandon Johnson is a Master Craftsman.Explains what the…read moreprocess is and how he is going to make it happen' Made all of our carpets look brand new. A pleasure to do business with Brandon.

Hydro Carpet Cleaning did an amazing job on our carpets. We thought they needed replacing, but…read moreHydro brought them back to life! Prompt and professional, we would definitely use them again. Sean M. Hebron, CT

We recently had a contractor install a new furnace (located in a 3rd floor closet) and our…read morebeautiful cream carpets were heavily stained during the process. I didn't think it was possible to remove the dirt and mysterious grime on the carpets, and resigned myself to replacing them. I contacted Bonnie at Advanced Systems Carpet Cleaning because of their wonderful reviews and I can say it was absolutely the right choice. I was scheduled immediately and Bonnie and her son literally performed magic, doing a deep cleaning of the damaged areas. I was stunned that they were able to get our carpets back to pristine, beautiful condition. Bonnie is super responsive, easy to work with, fairly priced and a perfectionist about her work. I am ecstatic over the results. Later had them do a clean, color and protectant seal of all of our 1st floor tile. The results were gorgeous and beyond my expectations. No more babying the tile or wasting time doing backbreaking grout scrubbing. Best decision ever. I am looking forward to having Bonnie and her team do the rest of our floors. Thank you for everything!

Bonnie and her crews have been providing exceptional reliable services for us for over a year…read more Never hesitate to call them.

They did a great job, exceeding my expectations. Our carpet was very dirty, and they made it look…read morelike brand new!

Excellent service, great price. Our tech, Victor, professional, courteous, knowledgeable. He was…read morerespectful of our space and friendly. The carpets looked amazing. My husband said they looked better than the last time we had someone come in. A very satisfied customer. Thank you!

I have never felt the desire to leave a yelp review until now.....I hope this review might save…read moresomeone the trouble I have had with this business. They charged me for a "deep clean move-in" cleaning. I am not a very detailed person, but as I walked through the house after they had apparently cleaned, even I could tell they had skipped necessary cleaning practices. Basic details were completely ignored such as vacuming/mopping floors, washing toilets, shower doors, baseboards.......all things they had said they would do. The house was pretty clean before these cleaners got there, but I wanted it freshly washed before we moved in. They proceeded to charge me top dollar. The absolute worst of it was they had tried to remove stains from 2 carpets and there are now huge bleach stains where they attempted to treat the stains.......I am beyond upset. When I spoke with the owner she said that the day crew is not as good as the night crew and she did not seem surprised by any of this. Avoid these cleaners. I wish I knew how to post pictures to show how bad it was. Find someone with good reviews and skip this company.

From the owner:   Our cleaning teams offer reliable and top quality cleaning services. With our team members who…read morehave 20+years of experience, they are dependable professionals who are Completely trustworthy and friendly. When we provide cleaning services we treat each and every project as it they were our own. We stand by our cleaning service and guarantee satisfaction. If you are not happy, neither are we.   Have you ever looked around your house in a moment of stress and thought hard about if you should hire a house cleaning to help, the answer is yes. These days many households have two parents who work outside their homes all hours. Working all hours and keeping up with all the cooking cleaning and everyone busy schedule can be overwhelming at the least. Imagine just a little help with the daily household chores, more time to relax and have time with your family.

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

Used Joe Cleans for my carpet and bathroom shower and had a bad experience. When I called to get…read morean initial quote while giving them all of my dimensions they told me $180-230 but $250 max. They also confirmed several times they would not start working until they gave me an exact quote. I left for work and they didn't call once to give me the quote and they billed me $320. Joe was good enough to settle at $250 but after I called to complain. Carpet came out nice but shower was terrible. I emailed with pictures to show them How unsatisfied I was and as an update as of 1/9, Joe PERSONALLY wrote me a letter to apologize with a full refund of the shower and grout cleaning. He has really taken responsibility and gone above my expectations for a response. Even though I wasn't satisfied with experience, he made sure that the situation was rectified.

Couldn't ask for better service. Had two bedroom carpets cleaned... scheduling an appointment was…read moresuper convenient & fast. The guys were on time, professional and very efficient . One carpet stain was accidentally missed and they returned within a day to fix the issue. They most definitely take pride in what they do and want to ensure a good experience. I will be a returning customer!