I highly recommend Ecola Termite & Pest Control! Every member of their staff was friendly, efficient, knowledgeable, & helpful - Ecola Termite & Pest Control met & exceeded expectations. Scheduling the free inspection was unexpectedly easy & both the inspector (Tyson) & the staff member who administered the pest control treatment (Jason) reminded me about their 2-yr guarantee. Jason went above and beyond to show me how I can reduce the potential of future infestations. I will definitely call them if I have any future issues that fall within their realm of expertise, I'd be happy to give them my business! read more

I suspect the poor reviews on here must be for when a different set of folks were running Ecola in San Luis county. We have had a great experience with them. They responded to our enquiry quickly, schedule someone in a few days and the tech showed up on time to provide a quotation. He can back the following week and took care of the service, and then twice more to follow up and check in. We purchased the maintenance package, and he shows up regular as clockwork and works on the outside of the house. Edgar is very thorough and professional and makes Ecola and easy company to work with. His customer service skills are excellent. read more

When they do come to the house, Anthony is very nice and polite and gets the work done. I have no complaints about the job they do once I can get them to show up. The problem is the company's procedural policies. All calls are centralized into one location in LA. Even tho the map shows a local "office", there isn't one. Just a local phone number that forwards to the one office location in Mission Hills I believe it is. To me this is a bad idea for a number of reasons, but you'll probably experience at least one of them IF you decide to use them. Let's just say that you need to stay on top of your warranty and renew it BEFORE it expires. Because if you're counting on them to alert you or send you any kind of reminder, you're gonna have a problem like I did. And then there's the nut job in their office who swore up and down that I couldn't be reached because my number had been disconnected. Even so much as told me (in a series of emails) that he had other people come to listen on his speakerphone to the "this number is no longer in service..." message he was getting when trying to call me. Right!! On a phone number that was set up with auto pay and was just paid a few days prior to this phone call and one I know personally for a fact that was not disconnected because I had someone else call me to verify, and told him so!! But he would have nothing of it, he swore up-and-down saying, "no you're crazy this number is disconnected I've tried it several times." Damn psycho is what he is! So they get 2 stars because the guy that comes to my house is great and his work is just fine. It's the upper management that has a lot of room for improvement. A lot of room!! read more

If you enjoy sitting around waiting for them to show up...and they don't...and don't even bother to call you, then Ecola is for you! Very disappointed with this lame company. They have done this three times to me! read more

JC the tech did an amazing job treating the house for termites, he explained what he was doing and how it was going to take place. Kevin also provided great customer service and information as well. I couldn't have asked for a better duo . Ecola is now part of the family. read more

Edgar is amazing. His expertise, know-how, professionalism, and attitude are all impressive. Coming from a sales and customer service "people-helping" background myself, I can tell he's the real McCoy. In regard to our very unwelcome rodent visits: He's been finding and, sealing up entry ways, nooks and crannies, that no one was able to before. Taking pride in his job, Edgar goes above and beyond to come to your aid, and gets things done. And, he's nice! Uncommon for these times. I have every faith in him and ecola (good people) to once and for all rid our uninvited vermin. read more

I had Espinoza come out and both do my yearly inspection and finish up spot treating some exterior eaves and attic. He is very knowledgeable and thorough about termites and wants to make sure you're completely satisfied with his work before he departs. He even filled holes with caulk from a previous technician's treatment on the exterior wood and treated some additional questionable eave boards. Although he's getting on the older side and might take a while on scheduling, he's probably the best in the Orcutt/Santa Maria office. read more

We had a appointment today with Edgar for pest assessment. He was very thorough and explained everything to us about our situation. He is coming back tomorrow to check the roof and under the house for openings to find out how the buggers are getting in. Thank you Edgar. read more

I'd give them 0 stars if I could. We had an appointment for weeks for an estimate We were told they'd be here today between 1 & 3. My husband got a text at 3 saying the person wasn't feeling well and wasn't coming. Isn't that something you'd know sooner? We waited around for them. Never again. read more

BUYER REWARE! while they quick to take my money, and do the inspection, they not very responsive afterwards. I am both selling and buying a home, so I had the opportunity to compare reports, and by far their's was the least thorough and complete. A month later I started getting calls that I hadn't paid them, for a service they won't preform until you pay them FIRST. It's two months after the service and I feel like I'm being hounded by a collection agency, receiving multiple calls and letters, by people who won't listen to reason. I would NOT recommend this company. read more

I called them because I didn't want to be tented in case of termites. First the inspector was late and didn't call until the end of the period to let me know. A rocky start but I gave them a chance. Luckilly I had no termites. yay! but I did have a lot of dry rot. While the inspector tried to sell me a coating they could come and put on the attic beams to prevent termites in the future for $750, she said they were overpriced for dry rot repairs and would have a guy who is more reasonable call me. That person has never called me. It took over 10 days to get the inspection report when I was told 2-3 days over the phone. Also , no bud from Ecola for the repairs. So now I am sitting here trying to find someone to fix my house. Do not recommend!!!! Should have used Clark. read more

Sue Fries of Ecola Termite & Pest Control and her team of experts did a fantastic job of treating our home for spiders, ants and other unwanted critters knocking on our door, threatning to carry our home away. If you need someone you can trust for treating your home in the area of Pest and Termite control, and you're looking for someone who has your best interest at heart; call Ecola. You can't go wrong...at least I didn't. Like the great song from the 70's by Jim Stafford says so eloquently..."I don't like Spiders and Snakes...and that ain't what it takes to love me...." read more

I live in a rural setting and over the past few years have experienced a serious rat infestation under my mobile home. I get that I live in their environment but they were destroying my home. I had tried another pest service and had no success. I decided it was time to get a bit more aggressive with them after counting 15 of them in my yard one evening. The insulation under my tub was being destroyed because they chose to nest there and my bathroom smelled like a dirty urinal. I called Ecola, they came out when they said they would to do an inspection and estimate. The necessary repairs were done effectively, professionally and affordable. I am on a monthly maintenance now and am happy to say that, although they still find rats proving the level of the infestation, it is totally under control. Thank you to Ecola! read more

THEY GOT RID OF THOSE DAMN MOOCHERS! I had termites living in my house, unwelcome, and not paying any rent. Plus I was feeding them. . . with my house! I stand by Ecola because they gave me multiple options to get rid of those buggers, and I feel I made the right choice. The technicians are amazing. read more

Exceptional company. When I was having a few issues in the past, customer service came to the helm and took care of my needs. My two techs took great pride in their work to my termite issues and fixed it with great professionalism and concern. read more

For years I trusted Ecola to keep termites away. All was fine(or so I though) until I went to sell my house. Once in escrow, the house was inspected by the buyer's company and what do you know... termites to the extent the house needed to be tented. All this fell on me as the seller. I was not happy. read more

I regret using Ecola. It was the cheapest price (by about half!) so we thought it would be a good idea to go with them. When they did the initial "treatment" it came with a 2 year warranty, so they will come out and treat other spots that come up within that time. There is a certain spot in the ceiling that has termites and they treated it 3-4 times, but the termites keep coming back!!! We find termite droppings throughout the house every 2-3 months or so.. I renewed the warranty for another year because i cant afford to start over with the whole treatment with a new company. Ecola sent us a letter telling us how to prepare for the annual inspection. We took all furniture 2 feet away from the walls inside and outside, moved everything out from underneath the sinks etc... When the guy came for the inspection, he was in and out within 10 minutes. He didnt even look under the sink, and according to him, there were no signs of termites. Then about a week later, we noticed a spot in the ceiling downstairs and had to have them come back out. then yesterday i noticed a spot in the ceiling upstairs!!! We called and complained that we did not believe the guy did a thorough inspection but they insist they did. For anyone considering using Ecola, I would definetly think about going with ANYONE else, even if they cost twice as much. I already spent about $1,000 with Ecola, and we have always had the termites. When the warranty is up, we will be using a different company. read more

I have used ECOLA for many years. I have always been impressed by the knowledge of the technician (Richard) who checks my house for infestation. He makes sure I understand where the problem is and how it can be remedied. The technician who did the extermination of our termites was pleasant and let me know what steps he was going to take.This year Richard found that we have wood-boring beetles and need to have our house tented by another company who uses a strong gas. He recommended a company with a good record so we can take care of the problem. I appreciate him doing all the legwork to set this up and explaining the entire process to me. I would always use ECOLA first. As Richard said, tenting is a last resort, so use ECOLA to take care of your pests in a safe way and don't wait for them to populate. read more