If it were possible to rate a negative number of stars, I would gladly contribute. So I'm starting…read morewith ZERO stars, well that won't register in the ratings so we are at 1 star. I have been reaching out to resolve my leaking glass enclosure, the original scope of work that still leaks and getting progressively worse (3 x 5 gallon buckets worth every rainstorm). I'm happy to post videos a timeline of empty oneway communications, false commitments and deceptive passive agressive business practices. You see it has been going on for over a year. I'm beyond frustrated and have decided to move with social media. My trust in this company is reduced to vapor, because a fart in the wind has more depth of character than this company. They have taken $20,000 dollars for a net nothing service. I have receipts, texts and emails to BACK MY POSITION. Buyer beware.

I ordered two replacement windows on May 16, 2025. Had to make three calls to see when the windows…read morewould be installed. They finally came out on June 19th. They were to be at my residence between 9 and 10am. I called at 11am to see where they were and was told would be between 2 and 4. They showed up close to four. One of the windows cracked when the technician was putting it in. He said would reorder. They were to come today, July 9th. I was waiting for the technician between the hours of 1-4 in the afternoon. I got a call around 2:15 saying that the window got cracked in transit and they will reorder again!! I asked to speak to a manager and was told he was in a meeting but would call me in 20 minutes. Still waiting for call which has been over an hour ago.

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

Great quality service and wonderful members of the community. Boswell has fixed numerous windows in…read moreour historic home with great quality and are wonderful members of our community. Their team helped me with a dead battery - going above and beyond and even coming to my home helping me jump start my car. Highly recommend supporting this business!

Such a good experience using Boswell Windows. The office staff is very friendly and easy to work…read morewith. The installers did a good job putting my new windows and screens in. The materials they use are very high quality. I love how the new windows make the house look great. I would highly recommend them. Lynne F.

Had Jerry out to adjust a large glass shower door that had slipped and was rubbing against the…read morewall. Completed the repair, explained what he was doing and why the issue occurred then explained how to do it ourselves should the problem reoccur. Very reasonable price. Definitely would recommend.

They were quick to complete my order and did an excellent job. I highly recommend them.read more

Today was the second visit to our home by Zack and Kevin. Previously they replaced windows and…read moretoday they replaced inside doors. Again, I can not rave enough on this crew. They were ON TIME (huge for us), did excellent work, friendly and knowledgeable. Not only did they do an excellent job, they gave me my sanity back with those solid core doors! No more listening to my hubby's meetings! All joking aside, you won't be disappointed when you use Granbury Window and Door. Give them the BIG bonus!!!

Replaced 4 large windows. They did an excellent job at a fair price. Definitely recommend.read more

Overall response was good. Scheduled an appointment to get a bid for a master shower enclosure…read more Guys came in and measured and never heard back from anyone. The appointment was @ 10:30 a.m. the guys that came to bid out the job smelled a bit 'musty' if you know what I mean. Sorry, you can say whatever you want about how this recreational habit should be legal and there are no side effects but I'm old school. I don't want anyone in my house or doing any work under the influence of anything.......

Blake Boren and The Glass Guru of West Fort Worth did an amazing job!!!…read moreI scheduled on Tuesday, they were here promptly at 9 this Thursday morning. Install, sealed and cleaned up in about an hour and it looks amazing, I am super happy with everything! Thanks for a job well done and if you need glass work, these are your guys!!!