10/10 experience! Customer service is truly top notch. They were welcoming, explained everything…read moreclearly, and took great care of my car. New location is amazing. I will not go anywhere else for service. They treated my parents with such care for many years and continue to impress me with their honesty. Thank you PAS. I'll be back!

Been coming to Chris for years now great service, he has serviced every auto I've owned MB,…read moreBMW,Volvo and Land Rover.

I would not recommend EVER going to them for transmission work, brought my car in because it felt…read morelike it was trans related. they did a a test to see what was wrong and said it was the torque converter. was told there was other problems but things they could not do. I specifically asked if I should do the other stuff first or would the trans fix the problem they said trans had to be done first, I get it back 3 weeks later and it drove the exact same if not worse. they said they test drove it but the odometer said 1.1 miles. so it obviously wasn't driven long enough to know. picked it up and only made it 2 miles away to take it back to them for them to tell me to go to another place work it was actually fixed for the real problem, untrustworthy people who don't deserve your hard earned money. GO SOMEWHERE ELSE.

I have a 2010 ss camaro with a stage 4 btr cam in it the transmission was broken so I bought a 2012…read morethinking it would work but it had park reverse neutral and in drive it stayed in 3rd gear. I called pro bilt and they said it needed reprogrammed and they could do it and get it on the road in 30 mins. I took the car that afternoon and dudes son had left early so he would have to do it the next day. He then asked me what was done to the car and asked if the car was tuned and i had to tell him multiple times the car has been tuned. He called me the next day and told me he tried 4 times and it wouldnt work then proceeded to try and sell me a transmission that was rebuilt with a 1 year 12000 mile warranty. I get there to pick up the car and he tells me that him having to try so many times reset the tune on the car to the factory tune. And then tells me the transmission he wants to sell me i have to pay first and wait for him to get the transmission and its a used transmission with over 100k miles and for me to run it in my car I can't put my stall converter on it cause it voids the warranty and the transmission is 2800$. So now my car doesn't run transmission still doesn't work and I'm out 1300 for the tune plus the 300 i had to pay him to screw up my car. Pro bilt transmissions in Wilmington has no clue what they are doing and is a scam

Complete installation from engine to tailpipe on my old 1998 Nissan Frontier…read more Excellent work, fair price for these days m

Very fast and quality service, fair priced, brought my Durango RT in today for a rear resonator…read moredelete and got me out the door in 40 minutes!

My daughter's car was an older model that sat stagnant for 2 years. KC's was honest, very patient…read morewith all of our questions and concerns (there were MANY) and efficient. Prices were reasonable. This was a costly fix and we were quoted $2100 for just one of the services from a competitor. They texted, emailed and called to verify our approval of the estimate. After estimate approval we decided to decline one service- They took it off with zero pressure! The staff is kind and informative. The car is back on the road! Thank you KC's; you now have another loyal customer.

I had been in twice. Good service, good pricing. Today on way to an appointment, pulled out of…read moredriveway and found I had 10 lbs left in one fairly new tire. Drove straight to KC got there 10:45ish. Explained situation. Tire was repaired , I had paid and was on my way 25 minutes later. Only late a few minutes. THANK YOU GENE, Tech and KC!! Will be back with any further device needs! Earl Greene, Leland NC

Got a PPI done before purchasing a car while out of state. they made the process very easy and…read morestresses. They were thorough and made communication very easy. 10/10 would recommend for anyone considering a Pre-Purchase Inspection. They were also much more affordable and reasonable than any other PPI with another shop that I had done!

Vandelay Motors are the best at Importing and Exporting. They even have a latex salesman who is a…read morebald short man, an architect on staff, and even a Marine Biologist.

I was at this place yesterday for an inspection for registration renewal. The amount of fantastic…read morecustomer service and how nice they were . The woman , Polly ( hope that spelling is right ), was so nice and sweet. One of the managers Cale out to say hello, this was all for a 13.00 bill. I will always recommend this place and I feel they are honest and trustworthy people. Amazing experience for almost no money. Thank you again Polly.

Best non-dealership service provider in SE NC, Scott's a rockstar! The estimate given was double…read morewhat they actually needed to perform. Could they have just charged me the estimate number & I'd have never known. To my surprise, the final bill was half what I was expecting. In a world where honesty is in short supply what a blessing to find these guys!

You cannot find a more honest auto shop. The owner is truly down to earth and accurate. They work…read moreby appointment but that is because they have a very devoted customer base.

The best service I've seen in automotive repair. Very fair and quotes the price ahead of major…read morework. I trust them for inspections A/C and timing belt. Hard to get in but worth the wait.

If I could give Hendrick Toyota of Wilmington more than five stars, I absolutely would…read more My family and I were on vacation in Wilmington when my Toyota Highlander suddenly displayed an Engine Malfunction warning and check engine light just days before we were scheduled to drive home. As you can imagine, I was anxious and worried about being stranded hundreds of miles from home. I first called the dealership and learned they were booked for over a week. With no good options, I drove there anyway, hoping someone could help. That's when I met Miseal Ventura and Jimmy Rey. From the moment I arrived, they treated me like family. They listened to my concerns, understood the urgency of my situation, and immediately took action. They arranged for my vehicle to be inspected right away, set me up with a loaner vehicle so my family could continue enjoying our vacation, and kept me updated every step of the way. The diagnosis wasn't what I had hoped for--a rodent had chewed through a wire and a hose, and the repair wasn't covered under warranty. Even though the news was disappointing, the compassion, honesty, professionalism, and genuine care shown by Misael Ventura and Jimmy Rey turned a stressful situation into one that left me incredibly grateful. Exceptional customer service has become increasingly rare, but these two reminded me that it still exists. They didn't have to go above and beyond for someone who wasn't even from the area, but they did--and I'll never forget it. People are often quick to post complaints, but outstanding employees deserve to be recognized just as publicly. Misael Ventura and Jimmy Rey are tremendous assets to Hendrick Toyota. Their kindness, integrity, and dedication are exactly what customer service should look like. Thank you for taking such wonderful care of my family when we needed it most. Because of these two gentlemen, Hendrick Toyota of Wilmington has earned not only my highest recommendation but also a customer for life whenever I'm in the area. This is how customer service should be done. Bravo!

My girlfriend Wendy Harmon had an appt at 11:30 on Friday 21 of August to replace tires. She was…read moretold they were short on mechanics. After waiting they finished her 4 runner at 4:30 pm. She has chronic pain and do not understand with an appointment having to wait that amount of time. Not sure why the advisor did not inform her it would take that long. Very disappointed with this dealership.