Sometimes you get lucky…read more Having just purchased a home in Stale Line, we were poised to make a number of improvements. Flooring Lane offered great value, good product variety and excellent customer service. We replaced a carpeted bedroom with laminate flooring; the costs were carefully outlined, the work was done on schedule, the results were as expected and we were pleased with the courtesy and clean up. Can't ask for more! We enthusiastically recommend Flooring Lane. Bonnie McGregor State Line, Nevada l

Flooring Lane installed laminate floors in our kitchen and hallways and slate in our entry way in…read moreSouth Lake Tahoe. They did an excellent job and were on schedule.

The staff promptly replied to our request for services (2 area rugs needing cleaning). They showed…read moreup on the stated date and time and respected our space while removing the rugs for cleaning. They returned the rugs on the stated day and time and placed properly placed them in their respective spots. The cost is reasonable and the staff instilled confidence in their abilities. We would use them again!

They did an awesome job cleaning my area rug. It looks amazing and their price was very reasonable…read more Plus Gina and Zach were knowledgeable, professional and very kind. I would definitely use them again!

Dan did a fantastic job in stretching out our carpets on the upper floor of our home. Our home is…read morefairly new (5 1/2 years) so who would think carpet would already be loose. But Dan definitely fixed the problem. I think I like my home again

Another Yelp win! Used the project feature for finding someone to repair and re-lay a carpet…read more Carpet Doctor replied within an hour and I had an appt two days later. Called ahead, showed up on time and completed the job perfectly, reasonably priced. Absolutely no complaints. Nice to have such a pleasurable experience.

Buy your floor for Tahoe in Tahoe! We were buying 2650…read moresquare feet of flooring, and since this was a fairly large purchase we did a great deal of shopping (not only here at The Lake but also several places in Carson, Reno and Auburn) prior to our purchase. Terry at Mountain Valley Floors had the best pricing and first-rate customer service. Support local business & prepare to be impressed!

Avoid! I'm sure there are many other companies that don't have employees with surly attitudes…read more Called to get an estimate. On the first call, they said nothing and just hung up on me. No big deal. On the second call, they picked up and said, "What?" in a nasty, demanding voice. I asked if this was Mountain Valley Floors. They hung up on me.

Cristlyn was so easy to work with and quick to come out to measure, bring samples and order the…read moreshades. The original shades that I had ordered were on back order so she found me a similar shade in stock. About 3 weeks total from order to install. I love the shades, they are perfect for my sliders. If you're in Incline and looking for window coverings or flooring, I highly recommend Cristlyn at Sowing Basil.

Cristlyn assisted us with our flooring project this past week and everything was done as planned,…read moreon time, and looks beautiful. She is very responsive, professional, and very proactive. When we think of doing something she is already on it. Working with her was easy and took the stress out of remodeling as she explained every step to us in detail and we knew what to expect from the beginning. We are looking forward to working with her and Sowing Basil again on our bathroom(s) projects as well as the stairs replacement project. It is not easy to secure renovation help for Incline Village in North Tahoe and we are very grateful to have found Cristlyn.

Great price and service! Ricardo did a fabulous job on our wool rug. Polite, personable and…read moreprofessional. Reasonable! Give him a call, with the heat of the day your new clean rug will dry out in no time...

Looks good. I only had 1 small room. Wish he would have done a double pass. Nice enough tech.read more

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.