Avoid these scumbags. Charge you $175 to have someone come over and swat down a few cobwebs only for the spiders to be back in a month. They will tell you that you can cancel at any time and then try to charge you $275 to cancel. Only real person you can talk to is a general call center.... read more

David was punctual, friendly, professional, informative, and helpful, and we'd recommend Ecoshield based on this experience.

I want to warn others about Ecoshield. Initially, the sales person was very charismatic, persuasive and I signed up for one year. My house was treated while I was gone and I recived text message that there was a concern about my crawlspace due to insulation being torn down, evidence of activity. The tech advised that I may want to scedule an appt for member of their team to inspect crawl space which I did. I was quoted 18,000, yes you are seeing that right, 18,000 to remove insulation, spray, fix entry points etc. The saleman was a hard sell, told me I had rats, they made tunnels, he saw after birth I guess it was effective because I scheduled the work for 3 days out in order to get more information before going through with such an expense. Im a senior that was a lot of money. I decided to get another quote which I did , that quote was 8,000 The third quote was 1,000. Ecoshield tried to take advantage of me. I plan to break my contract with them. read more

Absolutely Terrible Experience - Avoid This Company I had an exclusion service done in Jan 2024 where I was assured all rodent entry points were sealed. Less than a year later, I had to call them back due to ongoing issues, and surprise--an entry point they "missed" was discovered. When I asked about warranty coverage, they conveniently denied responsibility, claiming it's not covered. This is clearly their fault, yet they refuse to own up to it. Worse, once I challenged their warranty determination, they completely ghosted me. No follow-up, no communication, no proposal--just silence. This is how they treat a loyal customer who stayed with them even after a poorly executed job the first time. This company has no accountability, poor customer service, and zero interest in making things right. If you're looking for a company that stands behind their work, communicates professionally, or even shows a basic level of care, look elsewhere. I've had to chase them every step of the way, only to be ignored. Save yourself the money and headache--go with someone who actually values their customers and delivers what they promise. This place is a complete joke. read more

NEVER USE Ecoshield! they consistently violet their written contract agreements, cancel scheduled servicing appointments, shows up to do absolutely nothing, if they even show up at all, then sends you a bill for $200. Not to mention these weirdos feel like they can just enter your property without permission, if you're home or not. if you have them as a pest control servicer, I highly recommend documenting everything and get ready to make a lawsuit. they will scam you into making deals and smaller payments and refuse to cancel services without a fat fine. read more

They should not even get a star!! My experience with this company was extremely negative due to their misleading practices. They secure customers with a year-long contract under the pretense of providing extensive pest control services. However, the actual service delivered is minimal and does not justify the significant charges. Even within the 30 days that you want to cancel and you're not satisfied with their work, they still charge you a $250 contract fee. I strongly advise against engaging with this company. Use one of our local companies that is much more reliable and trustworthy. Like Parker pest read more

Scam. Rep LIED to get our service, and they won't cancel contract Literally said they signed up our good neighbor, which was a lie. I called, no resolve other than sticking out the contract with a cheaper fee (it wasn't about the money, I made that clear to him). He said the rep was being reported, said a lot of things. I couldn't talk to a manager, he told me there was no point they would say the same thing. He defended the lying employee a bit. Said he did great for the company, he was just trying to make a sale. ?! So we are stuck with some discount on services that I didn't ask for but had to settle for as they would not stop the contract. read more

We currently have a contract with EcoShield so they do quarterly service. On Feb 6, we had Frankie come and service our property. He was so friendly and very customer-service oriented. We are really happy with his outstanding performance! read more

We are not customers of EcoShield, nor have I ever contacted them or asked for services. While out of town, they left a door hanger stating they had sprayed our house and applied granular and crack and crevice treatment in addition to leaving a rat trap. They must have accidentally gone to the wrong address (our house). For the last 3 days I have attempted to call and email the company to find out what pesticides they used at my house and where, but I can't get any answers and am getting the run around. In the mean time, I have reported them to the State Dept. of Ag and the State Attorney General's office. Hopefully I will get some resolution soon. But I do not recommend this company- their customer service is slow and terrible! read more

I had a yellow jacket next in the wall on the 3rd floor of my house. The exterminator came at the appointed time--right on time--and took care of the problem without hesitation. I really appreciate the dedication of the technicians that come to the house. I'm glad I switched to EcoShield. read more

Avoid at all costs. Will not honor their contractual agreement and will get you to call them in order to cancel service. Then they will keep you on the phone and try to keep you on even though all you want to do is cancel. FYI, on your service agreement it says you can cancel by written notice which they will not honor. Salesman was dishonest, and did not honor his promises either. I really do not have anything good to say. Buyer beware read more

Excellent company. Especially technician Belinda Arrell. I will definitely use thi again.

Jose came in today and totally knocked a hornets nest out of existence!!!! So thankful to have it gone. Thank you EcoShield and Jose!

This company is a scam. $1500 wasted. They send a dynamic sales person who overpromises and guarantees unrealistic outcomes. Then if you sign you up for a year contract then you will never see the sales person again. I signed up for spider and rodent treatment and protection. What I got was "techs" that come every other month for about 5-10 min to sweep your house and put traps around the property that have zero effect. I tried to get them to send the guy back to do a real job on multiple occasions and got no response. Finally on the last service the tech left all the traps open, with bait and spikes sticking up posing a hazard to us and any guest who walked through our property. I sent them pics and requested a refund and they canceled my service (thankfully) but they will not respond. This is one of the worst companies I have ever delt with. I sent a warning to our neighbors and they are in the process of canceling. Spread the word to never work with this company! Now I see they AI replied and told me to email my concerns to customerfeedback@theshieldco.com. I have done this 4 times since I canceled the service a week ago and have yet to receive a reply. read more

EcoShield Pest Solutions - Pest Control Near Me - Tukwila, Washington

1 Star (Only because zero isn't an option) Avoid Ecoshield Pest Control like the plague. If you want to deal with a morally bankrupt, predatory company that preys on the elderly and dead, congratulations--you've found the perfect match. Ecoshield signed someone up at my dad's house without my dad's authorization, email, or knowledge. They began billing through an email address that wasn't his, which meant no one in our family even knew there was an account. We never saw a bill, a notice, or anything resembling transparency. Fast forward 75 days: we get a threatening letter in the mail about collections. That's right--no communication until they're ready to damage someone's credit over services my father NEVER agreed to. When I called them to pay and cancel the account--because my father had just passed away--they demanded his email. I told them again: he never had one. Then, they had the audacity to ask what day he died and demanded a death certificate, even though I had an account number. As if that wasn't grotesque enough, turns out his signature never even authorized the service to begin with. Ecoshield isn't just disorganized--they're deceitful. They operate with zero compassion, zero accountability, and less than zero professionalism. This company is a putrid, shameful excuse for a service provider. Do not trust them. Do not let them near your home or your loved ones. They don't deserve your business or your respect. read more

Johnny did a great job with our quarterly visit. He let us know when he got her and finished his service quickly. We were very happy with him and have been very happy with EcoShield. read more

Thank you Mason. It was nice meeting you on Saturday. We feel confident that ecoshield is the right choice to keep our home free of pests and rodents. read more

Luciano Morelos Lopez Is very professional, very polite I asked him how often I need the inspection, he said once a year . He mentioned will call me and schedule me at that time . Nice job read more

Who is this "Business Manager JHay? I tried to contact them. Even though I was told multiple times my bill would be waived I got a bill and have to pay it or they will send me to collections. They lied to me about what they would do, they've been harassing me telling me one thing and then another now I'm reading the same response to every negative review. Copy and paste. What a shameful way to do business. Absolutely no respect for the customer. Ecoshield don't bother copying and pasting your response. People if you see a response just laugh because that's all you can do. It's all about them getting the money not customer satisfaction. read more

It looks as though Steven did a good job. He let us know he was here and when he finished. We appreciate that. Thank you. Still no ant problem since starting with EcoShield about 3+ years ago! Yes! read more

-1. Attention to Detail. We specifically have a "No Solicitation" sign. -1. Transparency. They wouldn't confirm if I was supposed to pay or not. -1. Attentiveness. Didn't get any hints I wasn't interested until I closed the door. -1. Deception. They claim they are doing work in the area. However, are short on specifics. Background. Twice now, I've had my door knocked by someone from EcoShield. Both times, they clearly could see the "No Solicitation" sign on the door. Either that or, and you'll forgive me, but they don't give a fuck about individual privacy. The pitch is all the same, with these service-based companies. They are "in the area" and "performing work" and eventually they get to the point. Or, as I often do, I cut to the chase and simply ask them, "what are you selling?" By then, they clam up, state they aren't selling something. But now, I'm kinda done with these 'in the area' pitches. So, I just asked am I'm supposed to pay for something. This time, the rep waffled, and I eventually interrupted them and stated they were either doing the work for free or they can leave. He left. Oh, this is a pest control company. As I prefer to shop around and compare over an extensive list across multiple sources, I don't like it when someone shows up unannounced. I'm sure they personally don't appreciate it. Buyer beware. They are in your neighborhood and they don't care about your desire for privacy. read more

Roger Klunder visited our residence upon our request to inspect areas of noticed rodent activity around the exterior of the house. He was on time for the appointment and proved to be very knowlegeable and informative as we inspected the perimeter of the house. He alerted me to possible entry points where I needed to plug holes. Overall he was very engaging and I felt his visit was well worth it. He is a very good repesentative of how EcoShield treats it's cusomers. read more

We signed up with them 2 years ago. All went well until now. We had a treatment for ants last Wednesday, June 25. Today is Monday June 30 and we have ants in the kitchen. We called customer service and the agent clearly does not understand the problem. She told us nobody could come out until ,July 11! They were sure excited to get our business and assured us if there was a problem they would come out "immediately". I don't think almost 2 weeks qualifies as "immediately". We will be canceling our service and finding another. read more

Ignored no soliciting sign, and when I asked if they could not read said sign, they claimed they don't speak English, then laughed and said just kidding and didn't care. I can't imagine they would treat their customers any better or be good about reading instructions to their chemicals if they struggle to.read the no solicitation sign 3 feet from where they were standing on the front door!​​ read more

Do not do business with this company. They are liars and scammers. Horrible experience, they do a poor job each service, the customer service team does not communicate with the techs. They always ask to leave detailed notes for expectation of the visit and areas needing dewebbing/spraying, then when the techs show up, they are never aware of said notes and do a bare minimum job. They also always want to schedule for inconvenient times and are inflexible for rescheduling. When you do reschedule for a time that works, they just change the day and keep the time, but they do not tell you this (has happened multiple times) which is extremely frustrating. read more

The pest control itself was fine, but their customer service is terrible. We contacted the company to cancel our account because we were moving, and because we were cancelling prior to the end of our contract, we had to email proof that we were moving out of the area. We did so immediately. We received an email asking for more information, which we responded to. We called three times to confirm the cancellation, and each time the person we spoke to said that we had not cancelled and they had no knowledge of this. We were sent emails from the company repeatedly saying that they needed to speak with us in person. Each time we called, we were on hold for no less than 30 minutes. We finally received confirmation of our cancellation after two weeks of frustration and wasted time. read more

Faulty sales tactics, was told one price and they just started up charging. I would not recommend this service. . read more

Warning: Stay Away from EcoShield! We were tricked into signing up after the salesman promised to Venmo back the $180 startup fee if we changed our minds. He never did. He lied repeatedly -- about refunding us, about stopping by with cash, about servicing our neighbor (he wasn't), and even claimed it was his brother's small business. None of it was true. We have camera/audio proof. Now they're demanding a cancellation fee just days later. Can't reach anyone by phone. Shady tactics and zero accountability. Avoid at all costs. read more

So far, so good. Backyard flea and tick season was particularly heavy this year due to early hot weather and rabbits in the yard. They have sprayed my hedges twice and the house. No fleas. Hopefully they broke the cycle. The techs they have sent were professional and personal. Camille Colaizzo read more

Do NOT be fooled by the sales guy's promises. He said the advantage of ecoshield is how much time they spend working at your house. Then the actual tech shows up early and spends a fraction of the time my previous exterminators did. i had more bugs than ever. And I didn't pay attention to the contract so I got a cancellation fee. That's clearly the only thing keeping this company afloat. DO NOT USE I rated 1 because you can't do zero. read more

the door to door sales person not only made up a story about "being in the neighbourhood", he left the gate unlatched after leaving. "the little ants" are everywhere, that's just how the ecosystem works. read more

Absolute waste of money. Didn't do anything. I didn't see any kind of difference. Bad customer service as well! DON'T WASTE YOUR MONEY!!!

I would never recommend this company. They scammed a 78 year old lady who was having chemo and radiation treatment for cancer, out of 18k plus, to just get rid of rats under her home. When we contacted them, they refused to provide exactly what they did or explain how just to remove rats cost that much. They also said they would never scam an elderly person, which they did. STAY AWAY FROM THIS COMPANY, THEY ARE A SCAM. read more

Do not use the service I asked for a one time removal of spiders and then a follow up visit and they planted a fake contract and charge me for a years worth at $192 each quarter. It was absolutely ridiculous. They came around with a big swiffer on a stick and applied some essential oils for $192 When I tried to cancel, I was hit with a $200 cancellation fee for a contract. I never asked for. Beware of them coming to your door with a handheld device, you sign the handheld device and there's a complete contract on there that you're not aware of signing. read more

Mason Pennington did an outstanding, thorough, professional, 5 star service today. He was very professional and knowledgeable. We came totally prepared knowing in advance what we needed done. We highly recommend him and hope we continue to have Mason. We also highly recommend EcoShield. Been using them over ten years. Very satisfied. read more

Joshua was fantastic! He was very professional, hard working, and friendly. You can tell that he takes pride in helping his customers and does a great job! He also speaks so well of his co-workers and the company as a whole which is really nice. Thank you Joshua! read more

Evidently sprayed Purina Ant Treat around the house cuz the ants never went away, inside and out, but the kicker was when we cancelled and they said "No. Keep paying us." I explained what cancelling means and they handed our account to a collection agency. read more

My brother had EcoShield for several years. After he died, I called in June to cancel the service. They requested that I even send them his death certificate, which I did. (They were the only service I canceled that required his death certificate, by the way.) Despite that, several months later, I received a bill for services in August. I called and spoke to someone who told me the account was still active but fortunately I had email proof that I'd sent the death certificate months earlier. They also asked if it was possible to talk to my brother to confirm it was OK to talk to me. (!) I told them no because he was dead, which is why I was calling. They then wanted to add me to the account which I told them no since it was being closed.I was transferred and put on hold a number of times before finally successfully getting someone to cancel it, delete the balance and send me a confirmation that it was done. read more

I used Ecoshield for a year and had ants the whole time, they sprayed poison all around my house every other month but the ants continued on. After a year, my contract was over and it was still very difficult to cancel my service. Very poor customer service. Recently The bug guy Jason who sold me the worthless service came to my door and knocked really loudly despite clear no solicitor signs, I opened the door and recognized Jason, and I quickly said no thanks. I'm not interested. I closed the door. He continued to knock and loudly call my name. The next day my mailbox was crawling with ants??? Coincident?? Strange?? read more

I am not a customer nor will I ever be one. It would be nice if you instructed you sales reps to respect "No Soliciting" signs. He walked by two of them and still opted to knock and getting my dog all fired up. read more