Michael Coombes, the tech, was very informative, understood my problem, offered solution; was quick & efficient

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael Coombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions. read more

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying questions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially. read more

Wow wow wow... James was a miracle worker earlier this morning. We had a bit of a complicated situation we found ourselves in and needed service ASAP. We had a dead rodent that was stinking up our home and multiple events and bdays planned for the next couple of days. Most companies were charging an arm and a leg for a one-time service or they required us to be on a monthly subscription with them. Eastside Exterminators were able to not only do a one-time rodent removal but also schedule a follow up inspection without us being on a subscription AND they were able to do it TODAY AND they did it all at a fraction of the cost that everyone else was quoting us. Cannot express how grateful I am to James and Zach and the rest of the crew for moving heaven and earth to make sure we were taken care of. Thank YOU!!!!!! read more

We moved into a new house and we have ants. And potentially rats. But thank god for Eastside exterminators. Mike Coombes and Jacob Calvo have helped us on both fronts. Mike came over, assessed the situation with the ants (odorous house ants), and addressed them right away. Are they completely gone? No. Unfortunately we live at the bottom of a hill in an older home, and the ants have been here longer and outnumber us by a lot. What Mike has done though is make the inside of our home less and less appealing. He's also been incredibly responsive to our panicked messages about any increased ant activity, and after he's been here, the ants make themselves scarce. Jacob mapped out our entire house, identified potential entry points, and took detailed photos of what was happening in the crawlspace (maybe in too much detail, hahaha) and gave us a thorough review of options for next steps for addressing the four legged house guests we didn't want to continue supporting. And as far as I know we don't have rats anymore, but they've also installed monitoring so if the rats do make their way back into the crawlspace, I'm confident they'll take care of it immediately. As a family with two young kids and no relatives in the vaccinity, Eastside Exterminators have been instrumental in taking that cognitive load off our hands. read more

Michele Coombes is our technician. He is here on a routine basis - our outside gate is usually locked. He usually calls us and waits for the gate to open and services our property. We appreciate his patience and diligence. Earlier pest control company technician would just leave and we had to repeatedly call to reschedule. We are very happy with east side and highly recommend them to anyone in the Seattle area. read more

Michael Coombes was fantastic- good communication throughout, very timely and thorough. Thank you for the wonderful service!

We recently hired Eastside Exterminators to do an abatement at our house. Michael Coombes came out to do a followup visit, check the traps, and report on any new activity. Michael was timely, cordial, and professional. We continue to be very happy with our service! read more

Michael was prompt and professional and got to the root of our problem right away! We would recommend these guys looking for pest/infestation problems in the Seattle area. read more

Michael C. Was great. He was very communicative and let me know exactly when he would be arriving. He was friendly, polite, and very knowledgeable. He explained the process before beginning work and answered all of my questions. Highly recommend. read more

Cody is extremely professional, friendly, knowledgeable and goes above and beyond. Very happy with Eastside Exterminators service and fair pricing. read more

Eastside Exterminators has been our go-to for all things pest control for over 10 years. Always responsive and reliable! Michael was thorough, helpful and friendly! read more

Good communication on our initial visit from the technician, Michael Coombes. He was prompt, knowledgeable, and thorough.

Michael was very nice and knowledgeable. He was very thorough . Hoping the treatments work!

Zack Lastinger took the time to explain everything. Not only what he was doing but "why" he was doing it. Both my husband and I were extremely pleased with Zack and, if his work is any indication of the service we'll be receiving from Eastside Exterminators, we are certain it will be a long and mutually beneficial relationship. Nancy and Oscar Diaz read more

The sales agent is misleading and introduced services I don't need. and they blamed customers for not paying attention. First, they said no charges on first visit, and then they send another technician doing different work (without communication) on first visit and charges me $219. and they argued they did the work (even this is not the service I needed). They threatened they will put you on billings collection if you don't pay the service (why should I pay the service I don't want). Very baaaaaaad customer communication. I would rate zero if system allows. read more

Just had my house checked out and set up (interior/exterior) for rats by Wiley. Texted/phoned his arrival time 45 minutes before arriving on time. Professional, courteous and friendly. Explained everything before completing. Answered all my questions. Reported his findings. Quick, efficient and non-intrusive. Left no mess/dirt. Now have to wait for results! Request Wiley when you choose Eastside Exterminators! You'll be pleased with his work. read more

Michael was incredibly kind, professional, and thorough. He took the time to clearly explain everything, conducted a detailed inspection, and delivered excellent service throughout our home! read more

Eastside Exterminators are a he best. Kaden was prompt and did a through job!!! Thank You read more

Michael has done a complete job and made some fantastic recommendations .... Let us know in advance he was in his way so we could get our dogs back in the house read more

Michael did an excellent service at our place. He explained everything clearly and was very professional.

We just hired Eastside Exterminators. We had a very good experience with our first appointment. Thank you all! read more

Find another company. This place is overpriced and overrated. Quality is low, and the employees don't seem to take their jobs seriously. As far as services go, they show up to show face, that's all. It's very surface level really. They monitor pests and they are monitored by pests. I'd recommend using another company if I were you. read more

Michael Coombs is very thorough and personable. My dogs love him. He explains what he's doing and why.

Really appreciate Michael Coombes' service! Very communicative and knowledgeable. First time he did my ant service and it's gone in 2 weeks. He's coming for regular checkups 3 months after. Very trustworthy and our customer first read more

I've used Eastside Exterminators for almost 6 years and could not be happier. The whole team is fantastic. Michael is amazing -- super responsive, knowledgable, and helpful. I have been undergoing a renovation project for the past 7 months, and Michael has been able to work around all the chaos to ensure my home is free from pests. read more

I've had nothing but positive experiences working with Eastside Exterminators! Most recently their tech, Michael Coombes, came out to our house and quickly took care of business. They're always respectful, efficient, and friendly. read more

This is a good company to deal with. They are reliable, do a great job & are trustworthy. Also, they are very knowledgeable.

Michael Coombes out to begin our service and he did an excellent job. He was prompt, courteous, and did an excellent job describing Eastside's services and specifically, what he would be doing to get the service started. I would highly recommend him to anyone looking for an exterminator. Dan Clifton read more

Updating my previous review. Old context which still holds: I've been using Eastside Exterminators for many years and while there have been mistakes and bad experiences, they've done a good job when it comes to making things right. Our home is large and we're on a large plot of land with a ton of wildlife, so it's a challenging environment. New data point: Been trying out the radio transmission monitoring system in my attic and crawl space - we'll see how that works out. Not the cheapest provider, exacerbated recently by the fly-by-night outfits which go door to door trying to sign up new homes. But so far, so good, and I'll be sure to update this review with details should things change. And a shout out to Michelle with doing a great job with scheduling appointments and wrangling calendars. She makes it so easy and efficient. read more

Eastside Exterminators sent us Michael Coombes this evening for our regular visit. Michael was very thorough, answered all our questions and completed the check up efficiently and courteously. Thank you Michael! read more

We used Eastside initially to install insulation and had a good experience. A year later we had a rodent and ant problem in another part of the house- so now we use them for rodents and ants. All of the service guys we've dealt with have been kind and helpful-- and especially Michael Coombes! Would recommend. read more

Low value for price. I employed Eastside Exterminators for over two years, paying over $60/month to receive quarterly treatments to the exterior of my home. Over $700/year for four treatments is a lot, and I often wondered why I was paying for this on months where I was billed but no services were rendered. As a new home owner, I told myself that the subscription was worth it because if I ever needed to call them for a one off issue, it would be covered by my existing payment. Then this week I called them to ask them to remove a dead rodent from my crawlspace. "This is exactly why I keep paying every month," I thought to myself. When I called Eastside Exterminators to request service, I was told it was a $50 inspection fee. Upon hearing this, it all came tumbling down. What value am I getting for my money if an ask like this is going to be an add on? I appreciate that the company made it very clear to me that I was not getting my money's worth, and I have now canceled my service. Whenever I need pest control services in the future, they will not be getting my call. I want to be clear that all the technicians who ever arrived at my home were professional and friendly, and I appreciated the services rendered by those individuals. My issues are not with the pest control services I actually received, but with the practices of the company that I was paying every month and still wanted to nickel and dime me when I actually needed them. read more

Eastside is great! They always provided great communication, the services are fair priced and they offer value!

Eastside Exterminators were super fast to respond to my inquiry for a quote and quickly answered any and all questions I had. When Mike Coombes came out to do the ant extermination, he was super clear and thorough in his explanation of the services he was providing, and he really went above and beyond to patiently answer all of the questions I had too. It was an added bonus that he swept for spiders and left rodent traps as well. I can't say how thankful I am enough for how well this was handled! I would absolutely use them again and highly recommend them for all things pest related. read more

I was recommended to this company and I am so glad I called! From the start, Kelly was kind, professional, and incredibly helpful in getting my appointment scheduled. Michael Coombes was fantastic. He really knows his stuff and took the time to answer all my questions (especially the ones about those icky arachnids!). He was thorough, friendly, and very detailed in his work--inside the house and all around the exterior, even sweeping under the eaves. It is rare to find such genuine care and professionalism these days. Thank you, Michael, for the excellent service and peace of mind! Highly recommend. read more

The tech, Zach Lastinger, has been to our residence a few times over the past year or so and he is always very conscientious and thorough in his work. read more

Michael Coombes was polite, helpful and did a great job at my residence. He is thorough and knowledgeable.

I want to say first and foremost that Eastside Exterminators deserved this review weeks ago. In late October, I had a feral kitten stuck in my heating vents. After calling a dozen different professionals, animal control, hvac, duct repair, pest control, exterminators, wildlife removal specialists, I got contacted by Kelly from Eastside. She was able to find someone who could help me. Despite, being out of his way, Max, offered to help me try to trap this feral kitten. He was so incredibly kind and patient during the whole process. Helping track her whereabouts and even crawled under my house where he noticed ducts that we recently had repaired that were not done properly. It was from the holes he found we realized she was loose in the basement now and out side of the ducts. We were able to get her trapped 2 days later but without Max and Kelly and Eastside not only would that process but harder but we most likely wouldnt have known about that and been able to get our heating system remedied. ​ read more

Michael Coombs is extremely friendly and competent. I think our rat problem is going to be taken care of.