It was better than some nursing homes but not great. Beds are uncomfortable, nursing assistants…read moreunderstaffed, especially at night when one person might have 30 residents to care for. Food varies from inedible to pretty good; watery soup, raw chicken, overcooked vegetables refrigerator-cold hamburger buns, on the negative side. Positives: signature salad, bacon, bisques, baked goods. Roomy with decent decor, TVs often too loud. Rehab staff very good, helpful and encouraging. All staff need to wear name tags with LARGE PRINT NAME AND POSITION, facing out please. Residents are not showered with adequate frequency.

I honestly cannot say enough positives about Cumberland Crossings. The management and staff are all…read moreso helpful, caring and considerate of all family needs surrounding the caring for your elderly parent(s). Mine spent time in the personal care unit prior to transitioning to an independent cottage. The director, Dave Manton and his staff made all of the transitions seamless and easy. It is such an emotional process when parents give up their home to move into more long-term retirement care. The help we have received cannot be calculated in mere dollars, as it has been invaluable. We too compared other care facilities and none measured up to CC standards and quality of community. It is truly a gem of a place located in the lovely town of Carlisle, PA.

We had a very positive experience with Thornwald Home. My mom was in the hospital for 3 weeks, and…read morewas in need of a skilled nursing facility for 2+ weeks before she could transition home. Our social worker at Thornwald, Kathleen, was very supportive in our onboarding process all the way through to our transition to home health at the end of our stay. The medical staff was phenomenal in their care and ongoing support of my mom's complex needs with her wound care, and the ongoing OT and PT helped her gain the strength, balance and independence to be able to transition home safely. She also thought the food was great, the variety of the menu was wonderful, and the facility was very clean. It's never an easy situation for your loved one to need this level of care, and I have to commend all of the social workers, nursing staff and therapists that manage and triage so many needs at the same time. They truly are a blessing, and I'm so grateful for all of their support during a vulnerable time in my mom's healing process. I can't say enough good things about our experience at Thornwald.

My mom was an Alzheimer's patient who checked into Church if God Home in January 2018. CoGH was…read morecaring, compassionate, and did everything they could to help my mom and my family. We could tell there were nurses there who truly cared for my mom beyond a clinical patient-nurse relationship. Even the administration was compassionate to our family needs. Going into a nursing home is never easy and it's never perfect. But we have 0 complaints about CoGH, and highly recommend it.

I had to move my father there a couple months ago. He is in their Personal Care section. After a…read moreshort time the staff all knew him and made sure he got to the activities he liked. He has only used his "call" button a couple of times, but someone responded within a minute or so. Good food! Sometimes the caregivers just hang out with him and talk. The specialists and therapist really seem to care and go above an beyond for him. I originally picked this place from personal reviews, but I really love their pleasure garden. My father loves going for walks outside

My GG lives there and loves it! She gets her nails done and she also get her hair done!!! She has…read moremade so many new friends that she will never forget. Type of Care- People live there (elders only) and meet new friends. Dinner is provided daily and there are many different events. They actually had a family picnic 2 days ago!!! Care Quality- 5 Stars; Employees will help you if you need anything, and guests are welcome to come anytime!! You don't need to tell anyone that you're coming either. Office Experience- I love the people who work at the office. They are so kind and helpful! I recommend going to this place!! It's a lot of fun!!!

My mom recently moved into a small apartment here. Staff have been friendly and helpful. They have…read moretaken steps to meet my mom's personal needs even though it is in an independent living facility. The residents seem active and engaging. They have been very welcoming to her. The food is quite good. I would recommend this place for someone who wants a small apartment in a fairly active community.

My mother has lived at the Manor at Oakview for nearly 3 years. She has been VERY happy there…read more Three meals are served every day and, if desired, there are several nearby alternatives. Health care providers are also nearby and food can be prepared in the kitchenette in her apartment. There are movies and games scheduled as well as musicians often in the Common Area. COVID precautons have been excellent and Rich, the general manager, has stayed on top of COVID spreading and adjusted procedures as needed to keep residents and employees safe. He, along with Kim (who plans and organizes the activities), Cheryl (the charming and accomadating Office Manager) and Craig, is the biggest asset in The Manor. Rich and staff make my mother feel like the VIP that she is! The maintainance and dining room/kitchen staff are also on point. We have been, and plan to continue to be, very pleased with the service Rich Dilello and staff have provided!

Everyone here is amazing. They are totally dedicated and devoted to their patients and their needs…read moreas well as the patients' family. The whole building is impeccably clean, has loads of windows and is decorated with many beautiful images. They also have live birds in different areas and many plants. I definitely recommend Masonic to anyone!

visited back in 2015 for a work day conference. it looks like a 5 star hotel inside and out, so I…read morewas expecting a fancy lunch or some sort of buffet with options. the "lunch" that was served was cold ham sandwiches, bottle water, chips and a cookie. WHAT?! Residents and guests should receive the same meal options, and it is an insult to serve guests with no options. unacceptable! if I could rate this joint one star I would!

My father is in the Helen M Simpson rehab. We are thrilled that my father gets 0T and PT all…read morethrough the day. He is busy and very motivated to get stronger and improve mobility . The staff is challenging him (at an appropriate level) and recognizing his weaknesses. I am impressed by the staff and how they working towards immediate improvement and establishing future goals.

I want to thank everyone for a wonderful afternoon. Everyone there is so supportive and caring. She…read morereally enjoyed her 90th birthday, With all of you. We feel so blessed to have such a wonderful place. Thank you!

My Mom moved into Juniper last September. She passed away on June 4th of this year. This is one of…read morethe saddest times of my life with losing her. But I wanted to send a wonderful review of the staff and facility. My Mom was no longer able to live by herself in her home because of declining mobility. It was a difficult decision to persuade her to move to assisted living, but she knew she had no choice. We picked Juniper because it's so close to our home and the staff seemed very caring and helpful. Her first week was difficult. She spent a lot of time in her room. We encouraged her to get involved in activities along with the staff and she did. Now when we called her she wasn't in her room. She was bowling, playing bingo or doing another activity. The staff really got her involved. She made a lot of friends. The nursing staff was very caring. They took care of her medications and all of her other needs. I can't thank them enough for the love and caring they showed my Mom. These ladies loved my Mom and would do anything for her. I can say that I would recommend this facility to anybody looking for a safe place to place their loved one. I miss everybody there. They made my wife and I along with our children and grandchildren feel welcome.