This was formerly Manor Care of Carlisle and has changed names. Nothing but the name has changed,…read morethe facility is still horrible. My mother has been there for rehabilitation (physical therapy) for a sciatica hospital. She was released from the hospital to this facility for that purpose. It has been horrible from day one. She is not allowed to go to the bathroom without calling a nurse - it takes anywhere from 30 minutes to 1.5 hours before they actually show up to take her. At one point, she went alone because she was tired of waiting. They sent a male to give her a bath and assist her in the bathroom. I understand male nurses and/or aides, but males are NOT to be one on one ALONE with females in this setting. It is no different than in a doctor's office. The food is horrible. They serve meals that look like something you serve children at a summer camp. Beans and hot dogs all mushed together and tuna sandwiches for dinner. The lady in the room with my mother say ALL DAY waiting for her bed to get made up. It was 8:30 p.m. when they finally came to do that for her. My dog is treated better at the kennel. I would not recommend this place at all.

I was told that this facility has a good reputation locally. However, my sister has been a resident…read morefor over a year now and I am not able to reach her. She no longer has a cell phone and there are no phones in the patient rooms, apparently. I have called the main number and sometimes there's no answer there on a weekend. A few times someone has answered and forwarded my call to a nursing station. But no one answers! One day I stayed on the line and it rang for over 5 minutes before I gave up and hung up. I have never been able to reach my sister! I thought that there exists a Patient Bill of Rights by law in PA which prohibits isolation -- keeping nursing home residents from having contact with the outside world. If not, this should be investigated and illegal. For this reason, I would not recommend this facility to anyone. It is wrong to not provide residents with an in-room telephone and it is wrong for the staff to not answer the phone at the nursing station. I know they're busy. But that is not an excuse. I can't even complain to the State of PA Ombudsman's office because I cannot speak on behalf of my sister because I can't reach her! Beware of this place.

Everything.... Staff quality of v care office staff nurses that are competent and willing to work…read moreand tell me oh she is just old and dying... my mom n was seriously malnutrition and dehydration when she left your facility and if it wasn't for us seeing her and demanding her go to the hospital again for this time she probably would have died.. which worked he ave neglect and a form of abuse what you put us through then on top of it no one calls anyone to say hey something is going on with your mom no we have to come in when as he was sleeping all the time and barely drinking but couldn't eat because she choked... I tried to get my mom help in the previous weeks and when I finally found a nurse or ordinarily they were into the computer or in the phones and when I approached them it was like why are you interrupting me. I'm busy.. then I try to tell them about my mom and got a few comments that a staff should never say and then closed it with its not my job.. I don't think anyone has a a clue what they are doing

From the owner: A Proven Leader in Skilled Nursing and Rehabilitation Care…read more ManorCare Health Service's skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services ManorCare offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

The building itself ss a bit of a dump. The front line staff are actually loving and caring people…read more The aides are wonderful care givers, that said, they are often working under unbelievable circumstances including: domineering administrators, short staffing patterns, inadequate supplies, poor equipment, bad management practices, petty firings. Frontline staff I can't say enough about the above and beyond things they do for residents. I was there for several months. The PT and OT staff are exceptional. The food service is hit or miss think high school cafeteria food.

This is not a good place to send your loved ones. They are not about rehabilitation, that should be…read moreremoved from their title. My friend has been there for almost 2 years, she's only 52 years old. They are take a large amount of money from her insurance and her disability (social security) check. And they are claiming that she owe them money. They've taken an extra $9,436.00 from her when they started double dipping by pulling money from her insurance AND Disability (Social security) these people have her sharing a room and serving her some of the worse food possible. They removed her off of physical therapy , while at the same time lying saying they want her to get better. You don't remove someone from physical therapy that needs it in order to get better. This facility doesn't want you to get better that's not how it makes it's money. I'm looking into a law suit in the very close and near future. I've already contacted several lawyers none of them stand out to me yet , but as her care gets worse. I'm getting angry and I'm gonna have to choose one soon. Wish me luck! When dealing with evil people I need lots of prayer. These people only care about profits not patients.

I went to OSPT for severe back pain and again for a knee replacement. Courtney was my main…read moretherapist but I also enjoyed working with Andrea and Hirsh. My first visit for back pain was a diagnostic meeting that we couldn't finish because the pain was so severe. Courtney called off the session. After a few weeks of steroid treatments I came back in better shape and completed several weeks of therapy with constant concern for my pain level and excellent results. The knee replacement therapy requires painful knee manipulation which Courtney did professionally, along with strengthening and flexibility exercises. Again, the treatments were very effective. I also had a good home therapy plan both times which also helped. This is the place to go.

Courtney was amazing. Working hard to get me pain free. Lots of work, and different techniques used…read moreto get me to have full range of motion, and to pain free. Love the atmosphere there, everyone is friendly and genuine I have been to Ospt before and had a great experience as well. I would never want to go anywhere else. Thanks Courtney!!

We experienced this place as my husband needed sub-acute rehab. The experience was a disaster from…read morethe start until the day we left. Nursing staff were mixed in their performance. Some were great. Others complained they were overworked and one aid actually told us she was too busy to help. Social work staff never did what they tell you they will do. And PT makes determination as to Medical equipment needs upon discharge. They actually wanted my husband with chronic back issues to either sleep in a recliner, sleep on a couch, or have us buy a bed or move ours downstairs since he was incapable of climbing stairs at that time. I ended up working with the insurance company myself to get a hospital bed arranged. They were useless. Lastly, the medical director there changed many of my husband's meds and his dosages without consulting with his regular specialists. She really made a mess of his meds and left it that way for his primary care doctor to straighten out once he was discharged. Could not get out of there fast enough!

As junior seniors we live in an apartment in Messiah Village residential living area. We love it…read morehere. Staff people are great, food is good, and the swimming pool is great too. We would choose MV all over again. Living our best lives......