Stopped in here at the office because my insurance card had not arrived. I was in need of my ID for…read morean upcoming doctor visit. Not only was I able to get my number so I can print up my card, but get a replacement card in the mail AND thanks to the very friendly manager Kathy M for helping me download the website on my phone for easy access to my account. This place is brand new and has a very comfy and inviting feel to it. Customer Service is what it's all about!

Highmark is the worst!! Ever since they took over the…read moreservices have quite frankly sucked! Everything gets denied, cost are sky rocketing and nothing is covered any longer. If you're in the lower income bracket you get everything for free and it's all covered. For those who worked hard, saved religiously and made the long term sacrifices to be able to retire young are getting the shaft! And that's not even covered!!!

Bob saved me over $300 on car insurance a month. 500 down to about 150. I genuinely could not…read morebelieve my ears when he told me. Give this insurance agency a call!

Tammy , one of the representatives, was absolutely amazing . She got back to me right away about my…read moreissue and immediately rectified it for me . Very kind and helpful. So glad to be with this company

Joyce Maciejewski helped me out greatly by giving great service and most importantly much better…read morerates on 3 policies I brought over to her firm.

My wife and I stopped in today to Gregory Ryan's office to change over our address since we…read morerecently moved to Buffalo. While we were waiting, there were 2 other customers ahead of us. There was one waiting, and the other was being helped. The man at the desk had trouble understanding what the woman was saying (Joyce I think her name was). When he understood what she had said, and left the office, the next customer went to her desk and made racist comments about him "going back where he came from." He repeated himself clarifying that he "should go back to wherever he came from and never come back." I was shocked to see the woman nod. I thought perhaps that she wanted to simply acknowledge that she had heard him, and wanted to move on. However, after they finished their business, they struck up a 10 minute personal conversation while my wife and I waited. The woman's nodding now seems to be an agreement to his racism. Combined with making customer's wait while they chatted about personal friend issues, is beyond unprofessional and rude. We have been customers of State Farm for almost 20 years, and I will say I will NEVER do business with someone who employs such ignorant people. My wife and I will do business with a different agent!

Very Professional and friendly office. Responsive and someone answers the phone!…read moreThey know what they're doing and do it well. They helped us find good and less expensive insurance for our cars and home. Very highly recommend. Thanks so much!

We love Tony! He has done our taxes for years now! We always bring him a cup of coffee for all of…read morehis hard work and catch up! He also handles our IRA and will be taking care of our business insurance as well! He is a busy guy at tax season and we truly appreciate him!

Highly recommend this insurance agency! They are compassionate, understanding, and hate to see…read morepeople being taken advantage of. Taylor and Colleen helped me out tremendously! 5 star customer service! 10/10

They are a phenomenal company of compassionate and dedicated individuals of whom I have personally…read morerecommended to multiple family members and friends and they have expressed these identified feelings regarding the company. Taylor Haines shopped around with multiple companies and was able to offer me a quite $100 less than any company I personally contacted.

Hoey group has been helping me for many years (at least 9 years now). I'm happy to have them as a…read morepart of my insurance journey.

After using Hoey for many years, and after getting only one other quote from a reliable agent and…read moreinsurance company, I now discover I am paying around 1/3 more for what looks like very minimum coverage. If I had a claim I would have been screwed. The owner is rarely there. Follow up was terrible in recent years. My advice is to shop around and look at your coverage to see if it has changed every year. Very unhappy with Hoey!