I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

This guy is the Albert Einstein of car insurance! He put me on a new company where I saved $1600…read morefrom my previous company!! Wowsers

From the owner: Since 1989, Marc Alkes Insurance has helped homeowners and business throughout Worcester County…read morefind the best coverage for the best price. We sell and review Auto, Home Owner, Life, Business, and Commercial Insurance packages. We are an Independent Insurance Agency representing over 40 insurance companies, and have access to over 10 Massachusetts Auto Insurance Companies to give you a wide and affordable selection of insurance products. Call us today at (508) 755-7969 and one of our Insurance Specialists would be glad to provide a free no obligation insurance quote for all of your Auto, Home Owners, life, Business, and Commercial Insurance needs.

Terrible customer service. It's almost impossible to get hold of someone, and then get the…read moreinformation you need. Phone calls are not returned nor are emails. What normally would take two or three days take more than 10 days, that's after taking two weeks to try and get hold of somebody. I would rate a -10 if I could.

incompetent, inefficient and ineffective- they sent me a…read morecheck and 8 days later they stopped the check because they "calculated it wrong" never sent a letter, a notice, an email or a phone call- just placed a stop payment on this check. check already cleared my account and was recalled and returned causing my checks to be returned. when I contacted the company to send a wire for their mistake and even after being escalated 5 times- they said they can only request this to be done- having no idea if and when this will be done. Now another 10 days have gone by and no wire sent yet. when escalated 4 times, we are just being told that she can not communicate with processing dept and can only escalate again and still has no information. still to date- no wire, no payment, no explanation. like talking to a brick wall.

About ten years ago I got my first car after college and needed insurance - my landlord happened to…read moremention O'Brien and Gibbons down the street so I walked down there, spoke with them, and I have had nothing but positive experiences since. They'll do the legwork to shop around and find prices on bundles- it really starts to add up and it's much easier than trying to obtain quotes from a bunch of insurance companies yourself (to each their own, but it's not my cup of tea...) Also - ever called a large insurance company and needed to speak to someone? How many phone trees do you go through, how many people do you need to re-introduce yourself to before you get to the person that can actually help you? The main reason I love this place is calling them and- nines times out of ten- the person who can actually help you picks up the phone within a few rings. I'm *consistently* amazed at that in this day and age. I strongly recommend O&G.

I just wanted to let everyone out there know how fantastic their customer service is. I lived in…read moreBoston and was recommended to them by a friend. I was a little wary at first because they were located in Worcester, but it turned out to never make a difference. First, when I signed up, they saved me a good deal of $ on my insurance, while getting good coverage. Second, for the years I was with them, I never had to go to the DMV to renew my registation... they took care of everything! Third, if that wasn't enough, when I moved to CA, they offered to take care of cancelling my policy for me and returning my plates to the DMV if I mailed them to their office. They made my life so easy! I wish they would open a CA office!

Stacy is simply the best when it comes to knowing every aspect of insurance for your home, auto and…read morerental properties. I have worked with Stacy for 3+ years and she and her team are so knowledgeable, personable, and will search for you to get the best estimate and go the extra mile! She is a true professional and she has your back every time! I have worked with Stacy on my personal home/auto insurance as well as recommended her to many of my Investors/clients in the Commercial Real Estate World! Kim C. Boston

Unfortunately I didn't have a good experience with them. I did not recommend this agency. I got 3…read moreagents that were not helpful. I hope they can find a way to have a better service.

Marlie and her staff were suggested to me by a colleague and I could not have been more happy with…read morethe service, attention and care they put into setting me up with insurance. All other vendors were much much higher and Marlie and her staff knew exactly what to do to get the best "bang for our buck". I cannot suggest using Atchue Insurance for any of your insurance needs. Mike

I admittedly know very little about insurance policies, but with Atchue Insurance handling my home…read moreand auto policies, I never worry. I love that they are family owned and operated and feel like a member of that family each time I call or email Marlie with a question. Whether it is big or small, she gets me the answer and puts me at ease. I'll never go anywhere else!

I have been with NAU (home & car insurance) for over 20 years & feel very loyal to them for a few…read morereasons. These are the 2 main reasons: 1. They save us money! Not only did they find the lowest premiums for the coverage we wanted when we moved to CT, but since then, they've reviewed my policies on their own & contacted us, before renewing, to start with a better policy! Which brings me to my second reason.. 2. Terrific customer service! Doesn't matter if I handle things in the office or by phone and email, I'm treated as a valued customer by friendly & helpful people. I don't recall being left on hold for long periods of time, and when I'm promised a return call, it's come in a timely fashion. No aggregation at all!

From the owner: At North American Underwriters, we have proudly served as an independent Connecticut insurance…read moreagency since 1967. As a long-established Farmington CT insurance agency, we provide personalized auto, home, business, and life insurance solutions in Farmington and surrounding communities. Many well-known national carriers haven’t even been in Connecticut as long as we have — and our longevity reflects our commitment to protecting local families and businesses year after year. We specialize in auto insurance in Farmington, homeowners insurance in Farmington, and business/commercial insurance in Farmington, offering customized coverage designed around your specific needs and budget. As an independent agency, we partner with top-rated insurance carriers to compare options and deliver tailored protection with competitive pricing. Whether you’re looking for reliable car insurance, comprehensive home coverage, or customized commercial insurance solutions, North American Underwriters provides knowledgeable advice, unmatched protection, and local service you can trust.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

I've been using Bell & Hudson for over ten years and anytime I have an issue they jump right to it…read morewith really speedy and friendly customer service. They help you when you need it, and that's what you want in an insurance company. Special shout out to Christine and Elizabeth for being such a super help in times of need.

From the owner: Servicing Western Massachusetts for over 100 years…read more Bell & Hudson Insurance Agency, Inc. has been servicing the residents of Belchertown, Massachusetts and the surrounding towns of Hampshire and Hampden Counties for well over 100 years! In fact, our roots go back to Civil War Days. The mission of Bell & Hudson is to provide our customers with the best advice on insurance to protect their property, casualty, life, disability, health, and commercial insurance needs. We work to assure that our customers secure appropriate insurance at a fair and reasonable cost from a financially strong insurer. We encourage our customers to communicate and meet with us as often as possible to keep us up to date on the changing risks that they face in this fast paced, ever changing world. At Bell & Hudson, we take the time to fully understand your needs and present solutions that meet those needs. We will give you the time to get the protection you need because we always have time for you.