Thank you so much to alexis for helping me out and being so patient. I,was having issues with my…read morerental assistance.And, she stayed on the phone and spoke to the other customer service agent. She, had so much knowledge and made everything so easy. She was professional, patient and just a joy to speak to. She brightened my day and alleviated all the stress that I had with the situation. I am glad that I only had to make one phone call to get everything done. She definitely needs a raise and needs to be promoted. Thank you, alexis, for all of your help. . Tiffany manous

I was working with Karen Malat who I was referred to by another agent who could not help me. I sent…read morea very detailed email with what I was looking for, important information about my home, updates, my cars and how we use them. It was extremely comprehensive. When Karen first quoted me she did not follow the comprehensive email I had sent and replied with wrong quotes. Seeing that this was an oversight and giving people the benefit of doubt I emailed her back asking her to change the wrong items and re-quote. I also confirmed that my moving violations were taken into account. I have an illegal left turn during posted hours and an accident at a known issue intersection on my record at the moment. She replied with the corrected quotes and even went as far as to send me my record that was pulled and in the email in black and white, she says they were taken into account. A few weeks later, I email Karen back after I had time to look at all other competitive quotes and tell her, I would like to purchase the policy with Erie. She replied that they have tightened their guidelines and I'm not eligible. What???? I had just talked with her two weeks earlier, this seems ridiculous. I question her and she re-quotes me with another company almost $1000 more. I told her, no thanks!!! I asked to speak wth her supervisor because that is who Karen blamed for the mistake and she says "Carol" will call me. Then she sends a follow up email that the owner of the firm she works for "Tyler" will be calling me. Neither of these people have called me. This is a prime example of how not to do business. For a business that gets paid if I buy a policy, you would think they would try to keep me- see what they could do for me or at least talk to me!! I'm pretty disappointed in how this went down and the complete lack of customer service this firm provides. I would look elsewhere for insurance. There are a ton of firms out there that would be willing to provide better customer service than this, even if they are unable to provide you with a policy.

Freedom Insurance Agency is a locally owned and operated business in Carroll County. Over the…read moreyears Mark Wurster has reviewed my policy many times and suggested and implemented changes to get me better coverage for less money. The level of service is outstanding. I don't keep up with changes to laws and/or policy changes. Freedom Insurance does that for me. There is always some there to answer the phone if I have any questions or need anything. I know someone is looking out for me and I am not just a policy number. This is a place that cares about the clients.

From the owner: Carroll County Insurance Agent Freedom Insurance Agency has…read morebeen serving clients throughout the Eldersburg, Westminster, Mount Airy, Carroll County, Ellicott City, Columbia, Howard County and surrounding areas with a well-informed and service-oriented approach since 1979. Whether it's home, auto, life or commercial insurance that you're looking for, we have the experience and the resources to tailor a program to fit your specific needs. You and your family will have peace of mind from the assurance that your most valued possessions are properly protected. Ask about a full review, to be sure your homeowners' plan reflects your current situation. ERIE Insurance Agent Freedom Insurance Agency is an experienced Maryland ERIE Insurance Agent, providing ERIE insurance for individuals and businesses. We provide full service for ERIE auto insurance, ERIE homeowners' insurance, ERIE business insurance, and ERIE life insurance. Contact Freedom Insurance today for a free insurance consultation and quote.

Great insurance agency with even better customer service. They are able to offer multiple options…read morefor both personal and business insurance in many states across the nation.

The best insurance broker in Baltimore! Able to write insurance policies in other states too. Fast,…read moreefficient and helpful staff!

I had my insurance with this office for over 15 years. Every time I needed them, they were there…read more Always reacting quickly and giving me all the information I needed. And, they are very pleasant to work with. I recently moved to California and I want to personally thank Elaine for all you patience and help with moving my insurance! She is incredibly nice and goes above and beyond every time. I have to say, I wasn't easy because it's the first time I have moved out of the state. She made it not only easy, but was so very pleasant. I'm going to miss this office! Dorothy

From the owner: Our mission is to provide professional and courteous service to help our State Farm customers…read moremanage the risks of everyday life, recover from the unexpected and realize their dreams. License #: MD-30124, DE-3001363798, PA-1009014

Denying coverage with little explanation. New home purchase, told we needed a second roof…read moreinspection because it was slate. Got it done and no problems found. Denied coverage because underwriter "saw lifted slates" in picture - two different independent contractors did not find any lifted slates. Repeatedly asked what would need to be done to get coverage issued and could not get an answer. Would not even get back to us with what pictures were used or where they were seeing the supposed 'lifted slates.' Able to easily get insurance elsewhere.

From the owner: Welcome to the A. L. Howes Agency, Incorporated family. We have been successful because our…read moreemphasis has been on service - service to our customers, our companies and each other. A commitment to exceptional service is our goal; our path to that goal is the GOLDEN RULE. We want the A. L. Howes Agency to be a place where we are proud to work and where each member feels an important part of the team. We offer superior products in the following personal and commercial lines: auto insurance, homeowners insurance, business insurance, and life insurance.

Speedy? Like fast? Super fast? Well goodness gracious, that's what Maryland Speedy Tag and Title…read morewas, super fast. Just what the name says, they can stand on that! I actually did not know they were located so close to my home. I needed to do a title switch ASAP! The young man told me I can expect to wait "up to a month but some people have been receiving their new titles within 2 weeks". Doesn't seem so "speedy" to me. And I promise that next weekend, my title was being delivered. You do not need to go anywhere else. Maryland Speedy Tag and Title will take care of you and fast. Be sure to be nice to them, they really work hard to make sure the process is easy and stressful.

Service at Speedy Tags was very fast. Briana was very helpful, knowledgable & polite ! I returned…read morelicense plates and received a duplicate registration and stickers.

Dean has been really helpful more than once. He assisted me with car insurance a few months ago…read moreand went out of his way to find an additional discount. Dean went WAY above and beyond securing a homeowner's insurance payment that required multiple calls to the mortgage company, while keeping me in the loop the entire two weeks it took to resolve. Thank you!

Wow, the people in this office are super nice and very knowledgeable about insurance. Switched from…read morewhat I thought was a great price to a fantastic price with much better coverage. It's a pleasure to do business with professionals.

I usually don't give reviews but I just had to give one to Ronnie. The level of professionalism he…read morehas is top notch. He really go above and beyond to make sure your policy covers everything you need. He don't treat you like just another customer. Everybody that i speak to and need new insurance i send them to him because they will be in great hands. Thank you for all your help and don't stop the great service you give.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MD-57483, PA-972602, VA-920348