Thank you so much to alexis for helping me out and being so patient. I,was having issues with my…read morerental assistance.And, she stayed on the phone and spoke to the other customer service agent. She, had so much knowledge and made everything so easy. She was professional, patient and just a joy to speak to. She brightened my day and alleviated all the stress that I had with the situation. I am glad that I only had to make one phone call to get everything done. She definitely needs a raise and needs to be promoted. Thank you, alexis, for all of your help. . Tiffany manous

I was working with Karen Malat who I was referred to by another agent who could not help me. I sent…read morea very detailed email with what I was looking for, important information about my home, updates, my cars and how we use them. It was extremely comprehensive. When Karen first quoted me she did not follow the comprehensive email I had sent and replied with wrong quotes. Seeing that this was an oversight and giving people the benefit of doubt I emailed her back asking her to change the wrong items and re-quote. I also confirmed that my moving violations were taken into account. I have an illegal left turn during posted hours and an accident at a known issue intersection on my record at the moment. She replied with the corrected quotes and even went as far as to send me my record that was pulled and in the email in black and white, she says they were taken into account. A few weeks later, I email Karen back after I had time to look at all other competitive quotes and tell her, I would like to purchase the policy with Erie. She replied that they have tightened their guidelines and I'm not eligible. What???? I had just talked with her two weeks earlier, this seems ridiculous. I question her and she re-quotes me with another company almost $1000 more. I told her, no thanks!!! I asked to speak wth her supervisor because that is who Karen blamed for the mistake and she says "Carol" will call me. Then she sends a follow up email that the owner of the firm she works for "Tyler" will be calling me. Neither of these people have called me. This is a prime example of how not to do business. For a business that gets paid if I buy a policy, you would think they would try to keep me- see what they could do for me or at least talk to me!! I'm pretty disappointed in how this went down and the complete lack of customer service this firm provides. I would look elsewhere for insurance. There are a ton of firms out there that would be willing to provide better customer service than this, even if they are unable to provide you with a policy.

I had my insurance with this office for over 15 years. Every time I needed them, they were there…read more Always reacting quickly and giving me all the information I needed. And, they are very pleasant to work with. I recently moved to California and I want to personally thank Elaine for all you patience and help with moving my insurance! She is incredibly nice and goes above and beyond every time. I have to say, I wasn't easy because it's the first time I have moved out of the state. She made it not only easy, but was so very pleasant. I'm going to miss this office! Dorothy

From the owner: Our mission is to provide professional and courteous service to help our State Farm customers…read moremanage the risks of everyday life, recover from the unexpected and realize their dreams. License #: MD-30124, DE-3001363798, PA-1009014

Eddie Bleiberg's team has been nothing but excellent since we switched to them. Not only did they…read moreprovide us with better coverage for lower rates, but the staff have been prompt, professional, friendly, and helpful with every request or concern!

Michelle from the State Farm Eddie Bleiberg team is truly outstanding. She is always attentive,…read moreresponsive, and goes above and beyond to make sure we fully understand our options. Michelle takes the time to explain things clearly, listens with patience, and genuinely cares about finding the best solutions for our family's unique and sometimes complex needs. She's helped us identify real cost savings without ever making us feel rushed or overlooked. It's rare to find someone who is both highly knowledgeable and deeply understanding, Michelle is exactly that.

Mr. Louis was very helpful and answered all my questions regarding home and auto insurance. He is…read morea "GREAT ASSET" to State Farm!!!

Ashley and her team are very knowledgeable and will go over your home, auto and life insurance…read morecoverage.

It was very convenient for me to get my car insurance through Allstate. Merle is so cooperative and…read morehe was able to lead me successfully through the process. As to any concerns or questions I have, he's been always ready to answer and help me through the phone or the email. This was very important to me , especially at the beginning, when many things weren't not clear enough. I highly recommend working with Merle Kaplan!

I would like to thank Mr. Dan for helping my roommate and I set up our renters insurance yesterday…read more He was easy to talk to and very professional. Also a big thank you to Julie, Allstate's secretary for making us feel at home. Merle Kaplan has a great team and I will make sure to recommend him to my friends and family. - Wendy

Dean has been really helpful more than once. He assisted me with car insurance a few months ago…read moreand went out of his way to find an additional discount. Dean went WAY above and beyond securing a homeowner's insurance payment that required multiple calls to the mortgage company, while keeping me in the loop the entire two weeks it took to resolve. Thank you!

Wow, the people in this office are super nice and very knowledgeable about insurance. Switched from…read morewhat I thought was a great price to a fantastic price with much better coverage. It's a pleasure to do business with professionals.

Outstanding service from Ron and his employees for 44.5 years I would consider them to be the…read morenumber one State Farm agent in Maryland. Phil Thomas

I have been with State Farm for years. Ryan is the person that I go through and he is so personable…read moreand an amazing representative to the company. I've been going through the company since I was 16 years old. I'm now 42 and I'm so satisfied with the way that they handle my business with them and the way they explain everything in such great detail