1. Eddie's Mobile Glass

1. Eddie's Mobile Glass

0

Kingsburg, CA

Eddie's Mobile Glass

5.0 (2 reviews)
Closed • 8:00 am - 6:00 pm
Updated 3 months ago

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Response time

2 hours

Response rate

100%

Services - Eddie's Mobile Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Eddie's Mobile Glass Photos

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Recommended Reviews - Eddie's Mobile Glass

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3 months ago

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4 months ago

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Ask the Community - Eddie's Mobile Glass

How friendly is the owner?

Very nice and answers my questions in a professional manner also had a friendly smile

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Safelite AutoGlass

Safelite AutoGlass

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Despite an initial hiccup with their online system ordering the wrong windshield for a different…read moreLexus vehicle. The staff here were great, they measured and sought to remedy the situation as quickly as possible after our Lexus sustained a crack on its windshield. They measured the windshield that was sent over and even though it was meant for an SUV; an RX350's windshield fits a Lexus ES300H windshield, who would have known?! Thanks guys, you were great and will keep you mind if we ever have a window needing replacement.

I had a scheduled appointment with Safelite on January 24th from 1:00-5:00 PM. I made this…read moreappointment several days in advance and blocked off my schedule specifically to be available for this repair. When I called customer service to get an ETA, I was told the technician had already tried calling me twice and therefore would not be coming. After checking my phone, I noticed the calls had gone to my spam folder. Like most people, I receive countless spam calls every day. If the technician had left a voicemail or sent a text message, I would have known the call was important and responded immediately. Neither was done. What made this situation even more upsetting was the response I received. Both the customer service representative and the technician stated, "This is not my company and therefore I'm not losing any money." That comment was extremely unprofessional and showed a complete lack of concern for the customer's time, schedule, and inconvenience. I explained that a simple voicemail or text could have prevented this entire issue, but there was no understanding or willingness to work with me. They refused to send a technician out. Taking time off, planning ahead, and rearranging my schedule meant nothing to them. This experience showed poor communication, lack of accountability, and very disappointing customer service. That is why I am giving Safelite a one-star rating.

Eddie's Mobile Glass - windshieldinstallrepair - Updated July 2026

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