First and foremost, the customer service at Jimmy's Car Wash in Murrieta CA., deserves real…read morerecognition. Two of their summer employees (names withheld for privacy) went well beyond what you'd normally expect at a car wash. Their help removing some extremely stubborn window graphics was a huge relief and genuinely appreciated. Convenience & Location: Jimmy's is centrally located with multiple approaches, several entrance lanes, TAP&GO payment options for non‑members, and easy exit routes no matter which direction you're heading. For families or commuters, the layout makes quick stops simple. Service Options: They offer several wash packages, including a brushless wash, a major plus for anyone trying to reduce wear on their vehicle's coating. While the brushless option means a little more hands‑on work in the stalls, the tradeoff in paint protection is worth it. Amenities & Detailing Stalls: There are plenty of stalls available whether you're doing a quick rinse or a full detail. The amenities are clean and functional: two separate vacuum hoses/attachments, laundered shammies, and well‑maintained equipment. Small things, but they add up. Pricing: Monthly memberships and single‑wash prices are on par with the big chains. The difference (and it's a meaningful one) is the family‑owned atmosphere and the consistently strong customer service, including from the owner. Bottom Line Even if you're currently committed to a larger chain, I recommend giving this family‑owned business a try. The experience may change where you choose to spend your money... it certainly did for us.

Gave it 2 starts because usually this is a great car wash but the last couple of times have been…read moreiffy but today was VERY disappointing. Went to wash my car and it didn't wash all the way. When I got home everything looked great then I went to the back to finish up the windows and the back was so dirty. Not good for the $24+ I sent.

Prices keep rising and the quality is fading! After a Silver wash at $13 I must go home and dry ,…read morerub off the bug stains and wax my vehicle .

First time visitor and I got the platinum wash. My car was pretty clean but I didn't feel like the…read morespray applied when you drove in was thorough enough to help get off the gunk. I did have a few big marks on the windshield. I will say that the vacuums are strong. If it can suck dog hair out of the back of my SUV that's a win for me. Best thing is that you get a receipt when you buy a premium wash to come back for half price. Win-win.

This was my first time here I'm new to the area so I thought I would give it a try. When I pulled…read moreup there was hardly any cars and about 6 guys working on cars. I paid 25 bucks to get a gold wash, I waited for about an hour. I then check the car and it literally looked like they only cleaned the outside because trash was still in my trunk, underneath my seats had trash, inside there was spots left everywhere and some of the things weren't even moved. After I addressed it one guy in particular got upset and had an attitude because they were called out on doing a half ass job. I'm never one to complain because I understand sometimes in having so many cars you get busy and just want to get people out but they weren't even that busy and you're paying almost 30 bucks for a simple car wash and when you correct them they give attitude and get upset? Yea Never coming back here again.

Very thorough job, they pay attention to detail as much as possible, they want to be proud of their…read morework so they want you to be happy. If you see something they may have missed, or that you need cleaner, or if you aren't satisfied for any reason, Just kindly discuss it with them and they will fix the issue to your satisfaction. The only reason I gave them four stars is because it is pretty expensive, but I know that's because of the good job they do. And I always want to tip, of course, so it ends up being a service I can only afford a few times a year at the moment. But I guess that's not their fault. They are worth what they charge because they go above and beyond most other full service car washes. So actually, I'm gonna give them five stars. It's not their fault I'm poor lol.

I L O V E THEM. The management is AMAZING!! He hires the BEST team. I LOVE COMING HERE. I never…read morethought I would be excited to go to a car wash lol! I wish more companies operated the way that they do. They are so pleasant and caring and authentic and well mannered and well spoken and the customer service is superb. My dog loves them. I really enjoy coming here I actually have kept my monthly subscription mostly because I really enjoy being treated so nicely after dealing with such a hectic world every week. So this is really my happy place and it feels nice to have a clean car and typically I wouldn't really care about that but now it's such an enjoyable experience that I end up coming here. So I really hope that they get the recognition from corporate that they deserve! The Manager with the glasses and I think Justin the kid really everybody is just absolutely honestly a lifesaver when it comes to feeling respected and seen and cared about and it's just saying hello to them every few weeks and them being so pleasant to deal with! It really makes the biggest difference it makes you feel like the world is OK again Did I mention that they have a really good smelling air freshener finally! The vanilla is superb

I used to come here every time I needed a wash, but for the last 3 washes, I was left feeling let…read morethere's less water pressure and air pressure. I got the second highest tier (out of 3) for $21 and I can honestly say I've gotten better results from washing my car with a water pitcher. There was so much water left over, after I finished, my car looked like I just rinsed it, no soap or work on anything else. I don't know what changed but I no longer feel like it's worth the value anymore. Today I did go right before closing so I can assume they started shutting things down but to have me pay "premium" prices only to be given a worst quality wash than the basic tier at any other establishment is absolutely unacceptable. I do think the staff were really polite about the entire situation and even helped with the screen portion when I parked too far. But overall I don't think even Jesus himself could be a good enough staff member to make me consider spending money here again

Friendly staff, and convenient location! Price has increased significantly since I was last there,…read moreand the quality and efficiency of the wash remains unchanged. Your car goes in and comes out with some debris and bug juice still attached to your vehicle requiring a once over with a towel and some self detailing. For me it's just a timesaver for my daily commuter and will continue to hand wash my cherished vehicles

Service Requested: express car wash…read more Quality: good. Self service on vacuums and air compressor. Value: good for $13 If you're in need of a quick car wash in Murrieta, this is it here.

I had a bad experience at another location before, so I was honestly pretty uncomfortable trying a…read moredifferent one. Last time, I literally had a brush get stuck inside part of my car, and they also messed up areas around the body and mirrors. This location completely changed my opinion though. They handled my car carefully, didn't leave any scratches, didn't damage my mirrors, and most importantly didn't mess up my red paint at all. My car came out clean and in perfect condition. Huge difference compared to my previous experience. Definitely appreciate the extra care they took here. I may try it again sometime as a frequent car wash user. Maybe a membership if I get comfortable enough.

Apparently they're closed at 12p on a Wednesday with no explanation…read more Update: Reached out to the email provided to discuss the situation further and was provided with the attached email. I guess it was my own fault that there was no communication on why a business was closed in the middle of the day. Save the headache & drive a few streets down to Super Star Car Wash or Fast5Xpress Car Wash.

Service Requested: $37. Hand Car Wash and $84.99 Auto Detailing Express Carpet…read more Quality: 5 Stars Value: 5 Stars Service : Friendly and Professional

came here because I was attending a car event so wanted to have a clean car. when I arrived I got…read moregreeted quickly and service was good. but then I had to hurry and get to oc so I didn't really look at the car but they did a poor job on cleaning the wheels and I had water marks on my doors. would have thought they used spot free water . so yeahi feel for the price I paid the wash was not worth it.

Have been here a few times this last time I got the pipeline and noticed when I got into my car the…read moremats were all dirty. Did this one not come with vacuuming? I went on their website and saw that the pipeline didn't fact include vacuuming why are all my four mats still dirty will have to upload picture and share. Definitely don't think it's worth $30. If you guys can't vacuum at least the driver side. I rather go to a fast 5 instant wash and vacuum myself and or wash and detail myself. Please stop overcharging and underdelivering sincerely a good tipper who feels taken.

Went in on Saturday from cashier to Manager..top notch employees and Great Customer service…read more Will be back and i will recommend all my friends to come to this Wash.