Have been here a few times this last time I got the pipeline and noticed when I got into my car the mats were all dirty. Did this one not come with vacuuming? I went on their website and saw that the pipeline didn't fact include vacuuming why are all my four mats still dirty will have to upload picture and share. Definitely don't think it's worth $30. If you guys can't vacuum at least the driver side. I rather go to a fast 5 instant wash and vacuum myself and or wash and detail myself. Please stop overcharging and underdelivering sincerely a good tipper who feels taken. read more

Offshore Auto Spa - Go online for a coupon save five dollars! - Car Wash Near Me - Murrieta, California

Went in on Saturday from cashier to Manager..top notch employees and Great Customer service. Will be back and i will recommend all my friends to come to this Wash. read more

This place overcharged. I asked for a particular package and when I got to the register they wanted to charge me for a more expensive package due to the attendant "not understanding what I said" The service was not worth the price. I won't return. read more

This is the only place that does an amazing job at cleaning my car period . I've tried many car wash places and this place is the best by far read more

Wanted to get a nice carwash today. Usually I go thru the "stay in your car drive thru carwash." I asked the guy checking vehicles in if they can focus on getting the dog hair in the back. He says "whatever comes off... comes off." Wow! Nicely, I asked, can you just do your best? So I went in to pay & greeted the gal. She was already sounding sour so when she asked if I wanted cash back for tip... I said no. The look on that face. I didn't volunteer that I already had cash on me. After paying ... I told her to have a good day. I hope she feels better. She definitely sounded much nicer to the other patrons after me. Couldn't help but observe that. Hey manager, you might want to double-check your staff & maybe invest in a customer service refresher course for them. read more

Offshore Auto Spa - Unpleasant employee - Car Wash Near Me - Murrieta, California

This place is a joke and will charge you on anything they can! They charge $85 for what they say is a quick interior which I don't even understand how the how quick interior is $85 and on top of that they do not include the cleaning of the mats. Only reason I went to this place was because of the convenience of distance close to my job and I had a lunch break to do so but I usually use a mobile car wash and he is amazing and now I know why these mobile car washes are taking all these businesses money. Don't waste your time or money coming here save yourself the disappointment and get yourself a mobile car wash guy. I will never bring my car here again.! read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

I love this place they never disappoint! I was pretty shocked to see the other reviews but let me tell you something, you get what you pay for. I have a 2 year old who sits in the back and my rav4 turns into a tornado back there and it's just one toddler back there. This place and workers do such an amazing job getting everything CLEAN! I PAY for an interior detail with seat cleaning. I see comments saying "don't waste your $29!" Haha well that's what you paid for was just a vacuum and wipe down lol. They expect detail work with just a vacuum and wipe down. Haha people are so silly. My car always looks like a brand new car when they are done with it and I can't be more thankful for them. Unlike others, I do recommend this place to anyone who needs a deep clean inside and out. They even went as far as cleaning my son's car seat Oh! And they cleaned my mats too for my full interior detail ;) read more

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Bad quality !! Paid for interior wiping and vacuuming and you can tell it was not done correctly . Waste of $29 read more

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Love this car wash place The employees are very nice and they do a great job on our cars Right when you pull in the gentleman is very polite , the cashier is always nice down to the guys that dry the cars. Very clean Highly recommend it. read more

Yes, I have custom detail taste on an express car wash budget, but if I pay extra to have the cup holders cleaned, they shouldn't look like this after my service is complete. And it's safe to say they didn't even bother wiping off the dashboard, let alone use any product on it. This place gets my car cleaner than other drive thru car washes, but it's still a struggle to not get what I paid for. Additionally, I've attempted to give them my business multiple times during their posted daily hours, but they were closed up tight. read more

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What ever you do DON'T use Offshore Auto Spa. I have been a customer for 10 years and last year in my Birthday they told me I was out of luck even though they were closed due to COVID. This year we'll it's 3 days before and 3 days after, even though it had always been a week before or a week after. Very disappointing and the manager was rude when I tried to speak to him about it. All you need to do is to see their reviews over the past 4-5 years. They have always had plenty of employees and unfortunately their two long time managers lost their lives to COVID last year. Time for a major review of their business practices. Seems like I'm not alone in my experiences. read more

Offshore Auto Spa - Name of company - Car Wash Near Me - Murrieta, California

I never leave reviews but this was honestly one of the worst car washes I've ever done. I paid for the pipeline and essentially got an outside and a quick vacuum. There was still plenty that was not vacuumed that I had to get with my own hands and nothing was wiped down besides the cup holders in the center counsel. I'm literally shocked that anyone could feel good about the job they did with this. And then when I called ten minutes after I actually took a look I was told they closed at 3:40pm but I could bring it back tomorrow to fix whatever they didn't do. I took my 3 car seats out for this so that won't be happening. I could have gone to quick quack and done a better job honestly. So disappointing. I have leather seats so I would easily be able to tell if there was even an attempt to a wipe down, but there clearly was not. I know it won't be spotless and maybe some things would be difficult to get out without a detail, but come on. There were candy wrappers and popcorn pieces my kids left and were still waiting for me in the passenger seat as soon as I got in. I wish I would have taken a picture but I threw those pieces away thinking it was just a simple mistake and I didn't have to overreact to that, but wow. That was just the beginning. read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

My husband surprised me with getting my car washed here yesterday. My car is the dog car, the hiking car, the garden supply car - so it's always super dirty, lots of dog hair etc. when he brought it home, I almost didn't recognize it! It was SO CLEAN! No dog hair, no dirt, everything was shiny and clean and it smelled like it was brand new! So very happy with the job they did! Best surprise ever! read more

Fast, friendly and reliable. Have been coming here for a month. The prices are reasonable and they do a decent job with cleaning.

We have been coming to this Carwash off and on for years since 2006. Today they thought I was using a debit card (but I was using a gift card). Since when did they start charging a service fee for using a card???!!! Probably won't be back due to the service fee being added. read more

THEY LOST MY CAR KEY! Prices have gone up here, but the place has gotten worse over the years. I went on September 27, 2024 for a pipeline car wash. Everything was good until I was getting in my car and I couldn't find the keys. The employees there tried to say that I had the keys and I said no I left him in the cupholder. After making me look, the manager looked at the camera footage and turns out that they gave my key to the car in front of me and that person took off so I was waiting there and they asked about his spare key. I said no, I'm not paying for no spare key. It was not my fault. The person who took my keys, came back one hour later, but it was an inconvenience for me and so unprofessional. All they did was give me a free car wash for the following one. They didn't even refund me for that day. This place is a joke. Don't go here. read more

Every thing. This business always does a great job. Would recommend to everyone. The detail shop is great also.

As you can clearly see from the receipt I request NONE to air freshener. Upon entering my car after the wash - I was hit in the nose with an air freshener nightmare stench of possibly cherry ... Asked for assistance in getting the smell out - what I got was an argument that the "manager" (really just a dude who didn't have a name tag or introduce himself) couldn't smell anything in my car .... I said "so we are going to argue over if you can or cannot smell something when all I want to know is how to get it out ASAP .... he could care less about what I was saying .... do you get so many complaints and people asking for something for free that you couldn't even LISTEN to me .... I didn't want anything - the car is clean - you just made my car stink and I'll have headaches for days now..... thanks for that. Take my lifetime VIP status and shove it in your stinky air freshener bottle and stick it where the sun don't shine - I mean that's basically what your employee said (or didn't say) ..... I. Didn't. Want. Something. For. Free. read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

I got the $20 car was h their and my seats were not fully vacuumed or may car mats on the floor. For the price of what it was worth it was just mediocre but service lady was pleasant. read more

I don't know why I keep giving this place a chance. Every time I bring it's worst and worst, they need some serious reconstruction my advice to have a QC person. I just bought a new car so all I wanted was the outside washed, they didn't put tire shine even though I told the guy who gave me the ticket to charge me for it, but the two guys that dried it said I had to go pay for it because I wasn't charged. My car is black so you could see steaks and water marks on it. Seriously not coming here anymore! read more

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I had my car washed here at the end of May 2024, my printed receipt showed a total price of $75.50. However, when I checked my credit card statement, I was charged $78.80. While I'm not overly concerned about the $3.30 difference but if this happens to every customer, it would soon add up. I thought about complaining but I know they will just say it was a miss-type between the 5 and 8. I wanted to share this so other are aware. I can't be the only one it has happened to. read more

This is conveniently close to my house. My question is why do they have two separate lanes for cars and suvs trucks etc? If it is going to the same place. I have to wait 4 customers in front of me and see the car just got there taken first. Mmmm. I don't know about this..... read more

They charge to vacuum the trunk? Have never experienced this at any other car wash. Now I see why people are going to lower cost options. read more

Poor customer service. Owner could care less about customers. I have been coming to this wash for years and finally had a last straw. Several incidents at this carwash over the years have lost my business for good. I recently had a large scratch on my car (BMW 335i) that I didn't see prior to bringing my car in for a wash. I spoke with the manager on duty and he was no help and took my info so the owner could contact me. A month later still no response. Another incident happened when they were cleaning the interior. Some how a penny got lodged in my power outlet and shorted out my fuse. I had my car charger in the outlet to begin with, so there was no reason for them to even touch this or wipe the area where my change sits. Just the way this place handles customers is very poor. Will not be returning to this car wash ever! Thanks for nothing you filthy animals. read more

Offshore Auto Spa - Can't trust these fools no more. The owner doesn't even get back to you. Must be a front company. - Car Wash Near Me - Murrieta, California

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Run Forest Run-- run from Offshore Auto Spa!!! If I could give 0 stars I would !!! I took my 2018 4Runner to Offshore Auto Spa for a wash and vacuum on Saturday. When I picked up my 4Runner I noticed a large scratch on the bumper (no the scratch was not there prior to the wash). The scratch was so deep it now a black mark. I didn't leave the wash, pulled my car around to the front. Went in and asked for a manager. He came out looked at the mark, returned to his office and watched the video of my 4Runner being vacuumed and dried. He responded with "it didn't happen here" No accountability! No I'm sorry! No let me see what I can do! So NO I won't be returning. SAVE YOUR MONEY & SAVE YOUR CAR!! There are lots of choices when it comes to car washes- give another car wash your hard earned money and your valuable time. read more

Super bummed. This car wash is convenient & use to be really good! But this is the 2nd time I have been there and they only have 1 person drying cars. It took an hour & 15 minutes to get a basic car wash. I spoke with the manager and he seemed to care less. read more

Very pleased with the results of the detail job they did. They were busy on a Sunday and were doing several vehicles at once. Never did they "short" any of the cars. I sat and watch them meticulously detail every corner and angle inside and out. My humble opinion they are well worth the money. read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

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I paid about $37 which included a five dollar tip because I'm not a jerk. The crummy job started with the vacuuming. Then the guy that dried my car did a crappy job. He didn't bother to work on detail at all. Just a quick wipe down. This place sucks! I'm never coming back here. The only reason why I came here is because all the other car washes are closed on memorial day. Avoid this place. They have no pride in their work. read more

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Johnny the manager took time to take phone call and answer some questions that I had. He was very friendly and helpful. Thank you Johnny! -Mike K. read more

Here you get what you pay for... no more. I like to go to this car wash because it Is fast, they have alot of employees. They also have alot of chairs for the customers, you don't have to stand around and wait. It is also located in a very busy shopping area, so you have many options of what to do while your care gets washed. They also have the store right next door so you can buy drinks or snacks. I say you get what you pay for... because it is true. If you purchase any of the car wash options... your seats and interior will only be wiped down, not cleaned. So if they have anything on them, it will still be there when they are done. I have leather seats in my vehicle and was told I have to pay an extra $70 for my seats to be cleaned. read more

BOLO for floor mats with legs! It's a car wash that lacks attention to detail. My wife and I have used this establishment's services for a while now. It's close and convenient, but inspection is required before you tip and depart. My last three visits to include today, I had to point out my child's finger prints still on that back window after they signaled me that they are done. Today after departing, I went to a grocery store, purchased items, and realized my back floor mats were gone ( less than a 30 min window). I called and all they could say was my service (pipeline) did not include floor mat cleaning....HELLO! you removed my mats to vacuum my vehicle. The front are attached to the floor and the back one were not. I guess the back floor mats made a run for it! BOLO for floor mats possibly waking on the 215. At the end of that day, I lacked attention to detail for not noticing my floor mats walked away on this establishment's watch. No worries, I will never spend a dime here again! I will recommended this place to people I do not care for. read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

I usually don't reviews unless they are over the top good or bad. Well unfortunately this place was really bad. What bothered me is that you can tell by the reactions from the staff, there are common occurrences and unanswered exiting issues within their wash process. Long story short, on the handful of times I've gone to the wash Ive experienced the same issues over and over again in that the most expensive wash they offer doesn't actually wash very well and leaves spots on my car completely dirty. When you bring up these issues to staff it's like they have a built in generic response as if they hear these complaints all the time. Although there was some friendly staff that try to make the experience worth the visit...other members of the staff are clearly there to get a check, do their 8 hours and leave. read more

I give it one star for the service received and for the price paid. I dropped off the car for the complete detail which included everything shown in the pictures I have provided. I figured since I needed water spots removed I would get the complete detail and for being a member it gave me about a $20 discount.. not bad right...wrong! Pro: The water spots were removed. Cons: the front of the car still had dead bugs hanging in the front, around the license plate and fog lights. It's obvious they didn't do the full wax as swirls of wax were left on the car. They only conditioned the interior by swiped the sponge on half of the interior (see photos) and the most obvious that would be noticed is how they conditioned the dash ..yes half azz done! Not to mention the dash around the gages (see photos) definitely not worth the price! When I got a call to pick up the car the seats were still wet, I put my own carpets back into the vehicle as I noticed they were missing right before I entered the car to drive away. Oh and the carpets were also wet! The back seats were not shampooed either. I left a small pink rubber to see if they cleaned them and it was still there when I got home. The custom sunshade for my car was removed. I called 2 days later and the guy on the phone was a Complete jerk with comments like "I don't know, I haven't see it, you can come and look". The day i drove there I called again and the young women at the counter was more pleasant! There is clearly no oversight on the work being done there. If your looking for a good Detail Service for your cars save your money don't go here. Your better off supporting a local high school car wash fundraiser then throwing away your money at this place. read more

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now they charge 3% to use a credit card. I send two cars thru there each week till now. GONE. shameful to rip off hard working folks. there are other options so we move on. they weren't tat good anyway. read more

Not only did they scratch the paint on my car by yanking my half-hidden under the hood windshield wipers up (thereby scratching the arm against the edge of the hood), they didn't even clean it properly. Dust all over the place, half-finished interior, etc. Wouldn't recommend them to clean anything... terrible. read more

I've gotten my car washed here several times over the years and I've been pretty satisfied. Lately I feel like the quality and care isn't quite as good as it used to be. The last few times I've been here, it appears that a woman has done all the work on my car, but when it's done she gives the keys to one of the men and they collect the claim check and tips. At first I thought maybe they pooled their tips, but the last time the man who gave me my keys put the tip right into his own wallet. I might try it out one more time to see if my observation is correct and if so, I won't go to this car wash again. read more

Bought a brand new shiny truck and did a bit of off-roading over the weekend. There was mud and dirt on the under carriage and in the wheel wells. I went here because I figured if give them a try. I chose the package thay included the under carriage, wheels, outside trim, inside trim, blow gun dry and tire dressing. It was a bit more than I wanted to pay, but let's see how they do. We'll I watched the truck go through the wash and exit and saw a person working on it. After about 5 minutes the person left and it was just sitting there. They hadn't waved or honked to let me k ow they were done so I figured they were waiting for another person to finish it up. We about ten minutes after that a guy got in and mover it over near the gas pumps at the shell station. I had to walk over and ask if it was fi ished and he said yes and tossed the key at me and had a guy walk me over. Upon inspection the wheel wells were not clean, windows were streaked, water streaks were running down from the mirrors, water spots all over the hood and roof, soad still swishing around in the bed, the interior was not cleaned and still had dirt on the floor mats, floor mats were taken out and not put back in properly, and the dash still had dust on it. I tried to explain this to the guy I tipped $10 to, but there was a strong language barrier and he just walked off. Needless to say I'm over thos place and won't be back. What's the use of paying someone $40 to have to redo all of it when you get home.... read more

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I got the Malibu car wash for $22, they don't pay attention to details, the car was still dirty, when I walked it I asked the guy to clean the dirty spots, he just did a quick wipe and left. Not a good way to conduct a business read more

Offshore Auto Spa - Car Wash Near Me - Murrieta, California

I used to come here often and I noticed that their quality in-service has dropped tremendously I thought I would give them a try again the other day so I paid for a wax then they ended up scratching a whole side of my car and didn't even want to offer as little as a free wash let alone a refund read more

AutoSpa is our go to car wash, so we plan two cars on a Monday-Thursday as you get a discount. Also if you have an account with your name you get a free wash after 10 visits. Nice feature. Once in awhile the windows aren't the best after cleaning but very few times. Like to get one of the young ladies to complete my finishing of wash ( they do an excellent job cleaning windows and car finish dry) Always tip so they know we appreciate their hard work. read more