I made an appointment online to view a very common watch. That watch was unavailable and staff…read moreseemed unbothered by it. They said they're a "luxe watch store" and seemed dismissive of the model I wanted. After telling me they had "600" versions of the one I wanted, they couldn't show me one without upselling me first. After they tried to upsell me and I said I needed more time to think the store employee said "You came in here to buy a watch now you have to check with your wife!?" . Very rude and unhelpful. Would not recommend if you're a casual watch fan on a very reasonable budget.

Just completed, "moving on" ftom The past. Old Northwest…read moreJewelers ie Jeffery Hess was outstanding. Took lots of time explaining current market vis vie and came away with a very nice $$ check. Recommend Old Northwest highly!

Horrible and expensive Needed a crown and they replaced…read morewith non matching piece. They didn't even consult if I was ok with a non matching color.

Very helpful. A wonderful place to go if you have a watch that you need fixed…read more I would highly recommend this place. We were able to get batteries, bands as a lot of information about our watches that we did not know. I would go back to this establishment no matter how far away it was.

Great spot to buy jewelry or get something repaired. Took three watches there to get batteries…read morereplaced, one of them was harder to open the back and took them a little bit of time. They were very communicative and let me know how is going with phone calls and when it was ready. Prices were exceptional, Seth is very polite professional and welcoming. They have a good diverse selection of jewelry.

Tip of the spear. Always friendly and accommodating, one of the few places that will do layaway and…read moreyou feel like family when you go there.

An excellent experience! I stopped in on a Wednesday around noon. I walked in. I did not have an…read moreappointment. I had a watch that had stopped working and was wondering if they would be able to fix it. They were super friendly and fixed the watch less than five minutes! They even set it back to the correct time which was very thoughtful.

Phenomenal family business with the utmost care and concern for your sentimental and most beloved…read morejewelry. I came here with a couple of watches to be sized and have the batteries replaced, it was a simplistic request but met with the utmost professionalism and care. I won't go anywhere to have my watches serviced. Additionally the custom jewelry and gems in this place are otherworldly and unique. I can't wait to propose and have Hayman provide our rings.

Can a jewelry store feel like home? Can you always leave feeling happier with life after being…read morethere? Absolutely you can at Ackerman. My family and I were blessed to walk into Ackermans 24+ years ago and meet their newest staff member Linda. Since then we have been lucky enough to have them as our neighborhood jewelers and the only place we would trust with special pieces and special moments in our lives. I recently got engaged and my fiancé proposed with a travel ring bc he wanted to make sure I helped in the diamond selection process. After taking me someplace else that friends had suggested, we realized that experience was too special to entrust to just anyone. We went straight to Ackermans and after Linda made sure she knew what setting, style, size etc. I was looking for, my fiancé went back the next day and spent over a hour with the owner Ron making sure the got the perfect diamond for me. The customer service, the kindness and the attention to detail (and quality) is unmatched here. We have already popped back in to have the ring steamed and say hello. I can't say enough good things. If you are in the market for any piece of jewelry, need yours repairs or reset, this is where you want to go.

The only NYC quality jewelry store in Tampa Bay! Puts all the others to shame. Very helpful staff…read moreand many designers lines.

King Jewelers has truly earned a customer for life…read more When my husband and I first started ring shopping, we were upfront--we were just looking for pricing. Despite that, the team at King Jewelers welcomed us with kindness and zero pressure. They took the time to walk us through different diamond options, gave us honest and transparent quotes, and even sketched out a custom design based on exactly what I had envisioned. We left feeling informed, not pressured--something that's incredibly rare in the world of jewelry shopping. Shortly after, we visited my husband's family jeweler and had a completely different experience. The owners felt more like car salesmen--aggressive and pushy--and even with their so-called "friends and family" discount, the prices were identical to what we were quoted at King. I left that appointment in tears and told my husband right then: I was sold on King Jewelers. Months later, when we were finally ready to move forward, we went back--and to my surprise, they still had the original sketch on file. I had diamonds my father gave me when I was younger, and King Jewelers repurposed them into a completely custom ring. It was finished in under two weeks, and the craftsmanship is outstanding. Even better, with the leftover diamonds, Gabriel designed a beautiful necklace for me, and I had matching earrings made to wear on our wedding day. His skill is unmatched, and beyond that, he is genuinely kind and passionate about his work. You can tell he truly cares about every piece he touches and every customer who walks through the door. King Jewelers isn't just a jewelry store--it's a place where your most meaningful moments are treated with the care and respect they deserve. I will be going back to Gabriel and King Jewelers for the rest of my life.

Despite what 1 upset person commented - I'll never forget the genuine kindness this family owned…read morebusiness showed me in 2007 when my mom died while waiting for an organ transplant. This was when they were still outside of Nordstrom at International Mall. My dad had commissioned them to make a cross of silver with sapphires on it, and I brought in a small amount of her ashes to have them seal inside of it. They said I could always bring it in for cleaning when I was in town (I was in grad school at UF then). Whenever I came home to visit my dad I'd always walk in (no appointment) and ask if they could clean it while I walked around the mall. Not one single time did they ever NOT remember my name. It was one of those kindness' that you never forget over the years. I'm not married yet, but if I ever did get engaged, I'd request my future partner/fiancé to use them.

Honest, reliable and family-owned business. Great service. I have been using them for many years…read moreand will continue to use them.

They replaced my watch band in minutes. I'm heading back there today to get a new battery for…read moreanother watch. Great little watch store.

They seem to have new owners there. Have dealt with them for over a decade. One of the owners…read moreretired. The buying prices have gone way down and selling prices have increased substantially. Has a whole new vibe inside. I definitely won't be returning here. It's a shame, I really enjoyed shopping and selling to them.

Mr. Tung was excellent. Prompt service, friendly, and professional. Gave me a fair price on gold…read morejewelry. Good repair job too. I highly recommend.