I came in last week to trade in a diamond, ring band, a heart necklace, and to untangle some…read morenecklaces. I tried at first to untangle on my own, but it turns out I am the same as the character as my oldest daughter's favorite movie, Tangled....I needed help and who better to help than a business that has been around for 75 years...I trust Cook's and they gave me a good price. I left with a phat check and a necklace for each of my daughters; A paw for my youngest and a cross for my oldest. I cannot lie and I admit I tried them on to ensure they looked good and I think they do:). I felt like Cinderella and hopefully my youngest feels like Moana. Bathrooms are also conveniently across the hall:)

They fixed an old Tissot vintage Swiss quartz watch for me with a new battery for $34. The…read morebatteries alone for two watches I took to another IC location were more at a high-end jewelry store. Fan of this place. Nice honest people and a good watchman they have.

I got my Anniversary Ring for Christmas at Don's. We have done business before with them and knew…read morewe wanted to go back. They did not disappoint. I absolutely love it!!!

They did a fabulous job resizing my ring! Turned out lovely. They were super friendly and it wasn't…read moreoverpriced. Would return!

Love Bill's Jewelry! They are great to work with and every time I shop there they always want you…read moreto be happy with your choice. Love that they are not high pressure sales either. There is something to be said about small town hospitality. Highly recommend Bill's Jewelry be your 1st stop if you are looking for beautiful jewelry!

I was in this store just one time in 2022. There were three employees there at the time. One lady…read morewas young and seemed clueless. One women seemed nice at first, but then started arguing with me and belittling me, when I raised questions. The jeweler on duty was asked to come consult with us by the woman employee three separate times, but refused, staying off in a corner. I Finally walked up to the jeweler myself and asked him, if we could ask him a few questions about the ring he had done some work on. He said he couldn't take the time because he had to go pick up his daughter at school. Ask yourself if you would like this if it happened to you. Should employees argue with customers? The repair was expensive. The jeweler could've given us a few minutes of his time.

I brought in 2 very tangled necklaces and a couple of hours later they had them untangle and at no…read morecharge. I definitely will give them business in the future.

What great customer service!!! I walked in and thought I had ruined a gold ring. They fixed it in 2…read moreminutes and were so sweet about it!! Thank you!

Love this store, I'm only in town for a day and needed an outfit for a last minute outing I'm…read moreattending tomorrow. I found the perfect outfit on the first try after stopping at 2 other shops before coming here. They have really nice vintage pieces.

Found & Formed is an absolute gem. Very well curated vintage pieces, lovely shopping experience and…read morefair prices. Can't wait to come back and so happy to have found this shop!

I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!