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    Edelweiss Lodge

    2.1 (28 reviews)
    ModerateHotels
    Open • 7:00 am - 11:00 pm

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    Ross M.

    Their is more stuff wrong with this place, then their is good. The place smells like smoke, holes in the walls, bed frame has no springs, their all on the floor, the continental breakfast, has two items. I recommend always checking the furniture before sitting, multiple stains on the couch, and the tv you can see the pixels. The worst part is the bathroom, their are multiple stains in the shower, and the toilet you have to holed the nozzle for at least five seconds or else it will keep flushing for 10 minutes straight. Theirs decent wifi, and nice fireplace in the middle of the lodge, only five minutes from holiday valley, that's the only nice compliments I give the lodge. I RECOMMEND DO NOT GO HERE

    Broken soap dispenser

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    7 years ago

    Staff not very friendly. There is no manager on site from 11pm-7 am. Breakfast not available until 8am and very limited

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    12 years ago

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    9 years ago

    Great location and this is such a beautiful lodge to stay in!!! Highly recommend and close to the shops and main street too!

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    Wingate By Wyndham Ellicottville - Guest room

    Wingate By Wyndham Ellicottville

    (18 reviews)

    $$

    First, they are in the middle of renovations so I can appreciate that. But, the room was 450.00…read moreand included breakfast. The room was laid out wrong with a tv above a fake fireplace and a couch about 6 feet away meaning you had to look up to watch tv. As for the breakfast, it is cool food like vending machine muffins and bulk cereal. No hot food or waffle maker. Even the orange juice was little per-filled sealed cups like it came from a hospital cafeteria. They are remodeling the lobby but they should be doing something with the dated rooms. No charging stations and the couch was old and ratty. We will not be back to this place. UPDATE: I complained on my survey and was contacted by a customer service representative and they gave the company response "sorry for your bad experience we will try hard" which I replied, typical response, I don't believe you even read my additional comments. I said that there was a time when customers were compensated for bad experiences but now it is , we got your money, sorry. About a hour later a got a reply that half my money was being refunded. So at least they are trying so I changed my rating to 2 stars for the effort.

    I had to drive 6.5 hours through a complete wide out snowstorm, accompanied by ice which resulted…read morein me checking in late. Worn out and stressed. I walk through the doors to an attitude from Tanya saying I was the last person to check in. And apparently she had to stay until I got there. On top of that, the out front unloading zone and parking lot had not even been plowed or treated with salt. Therefore, what a hassle trying to get your luggage in the middle of the night. As everyone knows the brand Wyndham is typically on target however this location is not. For the price of the rooms and the brand was very disappointed, not only with the service but the condition of the room. I will say my bed was very comfortable however, the pillows needed thrown away as there was really nothing left to them as you picked them up they folded into and were all floppy. Zero support! My duvet cover showed a huge rip that had been sewn back together, Underneath the heating unit, there were all kinds of wires that had been spliced sticking out, grabbing your feet when you went by, cloth chair, a huge stain on it, mini fridge was frozen up, coffee pot was dirty, dirt around bathroom vanity faucet, bathroom exhaust fan didn't work at all, peeling paint from the bathroom mirror frame, grout in the bathroom with two different colors, tub drained very slow, towel had someone else's hair on it, bathroom door frame all scratched up, remote control was dirty, and some features not even work on it, wasn't able to connect to Wi-Fi the entire time there. As I missed my dog on the trip, I stopped at the front desk to ask if there were breed restrictions and the cost.... Quickly, the lady rolled her eyes ( same lady that checked me in with the attitude ) and ask what I had, followed by an attitude as to why it cost a extra$ 75 per night for a dog ( keep in mind I didn't ask why ) but she definitely lead on that. She didn't appreciate dogs being there and she said it would be cheaper to leave them at home. She stated that everything has to be taken out of the room and cleaned afterwards. Yes I expected that but the level of attitude I received was very unwelcoming. Perhaps it's time for a career change for this individual as she is leaving a negative impact on this hotel. Can we say " bad apple "? Everyone else here was very friendly. Noticed same bags of trash, set out by the residence for pick up for days. Elevators were a slushy mess in the lobby coming in pretty much the same. Wasn't able to enjoy the heated pool or hot tub due to unruly children running, screaming out of control as they were doing cannonballs....and of course, the parents were doing nothing. Parking was a train wreck as they didn't plow any of the parking lot or parking spaces, therefore it took up a lot more space because people couldn't see the lines and a lot of people had to park at the bank next-door and lug all their stuff across the snowy parking lot. OK now for what I did enjoy. Bed was comfortable and clean, rosemary, scented toiletries, hot complementary breakfast with delicious coffee. Friendly and helpful staff ( except for gray hair lady at the front desk ). Great location for walking to and from on a ski trip.

    Inn At Holiday Valley - Our view.  Ski in/out was great. Updates are needed, breakfast was okay - staff was amazing!  Edna's was perfection!!

    Inn At Holiday Valley

    (26 reviews)

    $$$

    So for memorial weekend the price was alright. It stated it had a patio and overlooking golf…read morecourse. There were 2 chairs by our door looking at the parking lot. Not what we expected. I am also thinking we had a child above us as we heard running overhead for a few hours. But stopped about 10pm. They had a grab and go breakfast- coffee, tea, oj, muffins, yogurt, fruit and cereal. That was really nice. Pool was open but way too cold for our liking. Would I come back maybe? But maybe at one if the other hotels. Employees were courteous and helpful.

    I initially wanted to rate this property "two stars" but maybe this property is 'da bomb' during…read moreski season. But during summer, it leaves much to be desired. First, I booked on-line. As of 06.28.20, COVID-19 restrictions were not posted on the property's website or in the email confirmation I received. Complimentary continental breakfasts were still listed but not offered. No mention of restricted housekeeping procedures was mentioned. Reservations are required to use the pool but the front desk fails to answer the phone despite multiple attempts. While these restrictions may seem apparent to management, not every guest is from New York, engaged in the hospitality industry, or facing the same restrictions elsewhere. The room we were assigned apparently had not been occupied in weeks, perhaps months. Dead leaves & cobwebs were around the entry door. The room had a musty smell upon entering. Cobwebs were in the corners at the ceiling. Patio furniture had not been cleaned. The indoor/outdoor pool had not been vacuumed for some . According to my wife, the decor is due for an update but I didn't mind it. The TV is small & there is no microwave, both contrary to today's amenities at most properties. The charging stations for mobile devices is in the base of the nightstand lamps but are of little use when plugged into an outlet controlled by the room's wall switch. Fortunately, my phone which I use for my wake-up alarm did not completely drain of power overnight. Positive points are 1st floor king rooms have a private exterior entry only feet from the parking lot. Rear French doors lead to a small patio adjacent to a large common green space which could be an advantage if you have rambunctious children or a pet accompanying you (provided you clean up after it). The location is adjacent to the slopes & a short drive from the center of town. To say it is within walking distance of downtown probably exceeds most people's expectations. In winter & desperate to ski with more convenient lodgings unavailable, this would not be a terrible choice. In summer, I would consider booking elsewhere. We ultimately decided to cancel the final day of our summer stay. __________________________ Fellow Yelpers! If you've read to this point, please take a moment to rate my review which, in turn, helps keep me motivated. Thank you!

    Holiday Valley - Highest trail is 2200 feet above base

    Holiday Valley

    (119 reviews)

    This review is for the Golf Course , clubhouse and McCarthys Cafe. This course is fantastic. Very…read morewell maintained. Awesome experience holding on and throughout all the hills and ski resort. Picturesque backgrounds for every shot. Very challenging holes. Makes you think and use your brain on every hole. The staff is extremely friendly. Very respectful and willing to help. The cafe pushes out food fast. The breakfast burrito was fantastic. Very large size. The drinks were flowing and they have everything you need. Will definitely be back. 9.2 out of 10.

    I Do not understand why this Resort has so many positive reviews, as for when i visited with my son…read moreTimothy (Timmy for short), a great deal of events took place. Last winter i experienced this, but the cold air returning brought back the trauma and im finally not scared to share my experience anymore, i deserve justice. Last winter, the date i remember, December 20th, at 3:17pm. I Was skiiing with my little boy Timothy (timmy for short). It was a fairly busy day, so in the crowd i didnt see the massive lumpy and bumpy rotund beast of a woman that traumatized my baby, Timothy (Timmy for short). Continuing my story time, I finally let go of my fears and allowed Timothy (timmy for short) to go down the hill on his own, without me his beloved mother. I watched from the bottom of the hill as he went down the hill, i was recording as well which is how i got the footage below. As i was watching him skii down, half way down some large rotund sausage fingered beast of a woman or man i couldnt tell, shot down the hill. Thanks to gravity, her heavy weight made her accelerate much faster than my poor Timothy (timmy for short) and i shouted for him to move as quickly as i could, but he had no time to move before that elephant came stampeding on him, and knocked him over. I ran up to her as she came rolling down, the snow a whole wave behind her. I was yelling various profanities, such as "obese lard washed up whale", before i quickly realized she was not slowing down at all. As she did my son, she crushed me as well. I went rolling, and fell into a tree well. As i fell down, the snow surrounding the pit fell onto me and quickly covered me. I was in there for hours before my ex husband, Ronnie, dug me up, unaware it was me, but that's for another day. all im saying is this resort has caused me nothing but emotional anguish, and after this visit which was supposed to be a vacation mind clearing getaway, ive been left with more things to think about as i try to sleep at night due to my crippling insomnia. Ronnie, if youre reading this, please come back. I miss you and so does Timothy (Timmy for short) Love Yall! Love, Janice Gertrude ;)

    Ellicottville Inn

    Ellicottville Inn

    (1 review)

    $$

    * I was a bit…read moreaprehensive about staying at the New Ellicottville Inn after calling and receiving a chilly reception from the clerk on my first call. I decided, since there was a pretty good deal for $130 which covered a queen room and an 8 hour lift ticket, to book the room and see how it worked out. On the plus side, the location is ideal. It's right in the middle of the lovely town of Ellicottville and 5 minutes from either Holiday Valley or Hollimont (both great ski areas). The rooms are small (VERY SMALL) but cute. The bathroom was a nice size, bright and bath & body works products were provided. The reason for my poor review lies in the staff and the fact our room was scattered with dead flies. "Dead flies?" you ask.... Yes... Dead flies everywhere! On the floor, in the bathroom, on the window sills. I approached the staff about this problem. Personally, I feel that for $130 they should take a "dustbuster" up to the room prior to check-in and clean up the mess before the guests arrive. I shared this with the desk clerk and was treated VERY POORLY. I found the staff to be somewhat rude upon check-in, but it was at this point when I was totally turned off. I will never stay there again because of it. I later found out that, for about the same price (about $15 more) you can get a rental condo, with a loft bedroom, fireplace and balcony, across from Holiday Valley. If you do this, you can get a lift ticket for $15. All in all, for $30 you get a place that is 4 times the size and much nicer AND CLEAN. It's worth it -- believe me, the next time we visited Ellicottville and stayed there, we had a GREAT time. *Originally written 24 Apr 2005

    Edelweiss Lodge - hotels - Updated September 2026

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