Clean rooms, friendly service, and reasonable price makes this a good place to stay when you are in…read morethe area. Everything worked well in the room and the amenities include a mini-fridge which is not mentioned on the website. Breakfast in the lobby was fine, just not gourmet, although you can make a waffle. No meats. But there is a McDonalds immediately next door! Check-in and out online works well. Wi-Fi could use some improvement.

There's NO HOT WATER!…read more Budget friendly room. We thought very nice. Clean. Easy walk to lots of places to eat, and cheap gas to fill your vehicle up. Lots of bread products at bfast, but they do have hard boiled eggs. VERY strong, tasty coffee. This is the only time that I can remember when I did NOT put the Do Not Disturb sign on our door, and was awoken by Housekeeping trying to get in. WTF? There's maybe 5 people staying here, surely, you can figure out when people have left, or NOT.

Loved it here! My husband and I were celebrating our 2 year anniversary and wanted to go to…read moreEllicottville for the night. We chose to stay here, 25 minutes away, instead of staying Ellicottville since it was Oktoberfest weekend. It was absolutely worth it. This place was a nice get away. Very warm and welcoming and owners were very kind. We stayed in the India room that had an in-room hot tub. The room was very clean and had a lot of extra amenities, including a hair dryer and shampoo (except we didn't ever find any Robes- as promised in their information about the hotel). Either way, the room was fun and the bed was comfortable. We also really enjoyed their 'lounge' which had snacks and wine and a TV to watch the bills game on. In the morning the hosts made the most delicious "country style" breakfast- eggs, pork loin, fruit, pastries, mashed potatoes and homemade apple sauce. I ate everything but the pork loin (Im a vegetarian) but my husband said it was wonderful. We would stay here again in a heartbeat!

Very nice place. Every room has a theme. Beer and wine served and nice porch to sit on. 30 min away…read morefrom holiday valley 5 min away from kissing bridge (those are the big ski resorts) very nice owners. Very good catered food.

The pet-friendly detached private guest rooms are great. Not big, but certainly ample. They truly…read morethought of everything to make your stay with your pet comfortable and easy. Rubber mat for the dog bowls, trash can with locking lid, pet linens for dogs who are used to being on furniture and even a jar of doggie treats. The owners/hosts are friendly and welcoming. The resident Golden Retriever, Ellie is so sweet and gets along well with other dogs. The Inn itself is located in the center of town walking distance to all the great restaurants and shops. There are miles of well maintained sidewalks in this town for easy dog walking. The pet friendly separate guest rooms seem to be far enough away from the rest of the inn to buffer any barking or dog noise, but when we were concerned about going to dinner and leaving the dog - the owners offered to text us if there were any real noise issues. They took the worry out of leaving the dog alone in the room, which made our stay more enjoyable. We will definitely stay here again.

Stayed there while visiting my daughter. The breakfast was…read morefabulous, the rooms are beautiful, I would highly recommend.

First, they are in the middle of renovations so I can appreciate that. But, the room was 450.00…read moreand included breakfast. The room was laid out wrong with a tv above a fake fireplace and a couch about 6 feet away meaning you had to look up to watch tv. As for the breakfast, it is cool food like vending machine muffins and bulk cereal. No hot food or waffle maker. Even the orange juice was little per-filled sealed cups like it came from a hospital cafeteria. They are remodeling the lobby but they should be doing something with the dated rooms. No charging stations and the couch was old and ratty. We will not be back to this place. UPDATE: I complained on my survey and was contacted by a customer service representative and they gave the company response "sorry for your bad experience we will try hard" which I replied, typical response, I don't believe you even read my additional comments. I said that there was a time when customers were compensated for bad experiences but now it is , we got your money, sorry. About a hour later a got a reply that half my money was being refunded. So at least they are trying so I changed my rating to 2 stars for the effort.

I had to drive 6.5 hours through a complete wide out snowstorm, accompanied by ice which resulted…read morein me checking in late. Worn out and stressed. I walk through the doors to an attitude from Tanya saying I was the last person to check in. And apparently she had to stay until I got there. On top of that, the out front unloading zone and parking lot had not even been plowed or treated with salt. Therefore, what a hassle trying to get your luggage in the middle of the night. As everyone knows the brand Wyndham is typically on target however this location is not. For the price of the rooms and the brand was very disappointed, not only with the service but the condition of the room. I will say my bed was very comfortable however, the pillows needed thrown away as there was really nothing left to them as you picked them up they folded into and were all floppy. Zero support! My duvet cover showed a huge rip that had been sewn back together, Underneath the heating unit, there were all kinds of wires that had been spliced sticking out, grabbing your feet when you went by, cloth chair, a huge stain on it, mini fridge was frozen up, coffee pot was dirty, dirt around bathroom vanity faucet, bathroom exhaust fan didn't work at all, peeling paint from the bathroom mirror frame, grout in the bathroom with two different colors, tub drained very slow, towel had someone else's hair on it, bathroom door frame all scratched up, remote control was dirty, and some features not even work on it, wasn't able to connect to Wi-Fi the entire time there. As I missed my dog on the trip, I stopped at the front desk to ask if there were breed restrictions and the cost.... Quickly, the lady rolled her eyes ( same lady that checked me in with the attitude ) and ask what I had, followed by an attitude as to why it cost a extra$ 75 per night for a dog ( keep in mind I didn't ask why ) but she definitely lead on that. She didn't appreciate dogs being there and she said it would be cheaper to leave them at home. She stated that everything has to be taken out of the room and cleaned afterwards. Yes I expected that but the level of attitude I received was very unwelcoming. Perhaps it's time for a career change for this individual as she is leaving a negative impact on this hotel. Can we say " bad apple "? Everyone else here was very friendly. Noticed same bags of trash, set out by the residence for pick up for days. Elevators were a slushy mess in the lobby coming in pretty much the same. Wasn't able to enjoy the heated pool or hot tub due to unruly children running, screaming out of control as they were doing cannonballs....and of course, the parents were doing nothing. Parking was a train wreck as they didn't plow any of the parking lot or parking spaces, therefore it took up a lot more space because people couldn't see the lines and a lot of people had to park at the bank next-door and lug all their stuff across the snowy parking lot. OK now for what I did enjoy. Bed was comfortable and clean, rosemary, scented toiletries, hot complementary breakfast with delicious coffee. Friendly and helpful staff ( except for gray hair lady at the front desk ). Great location for walking to and from on a ski trip.

Breakfast room service was absolutely delicious, hot, accurate, and fast! James took my order and…read moredelivered my food. He was awesome and friendly! I told them extra extra extra extra ketchup and extra butter, which I received! My eggs were fluffy, hot, moist, and real eggs. My toast was hot and buttery perfectly toasted. My sausage was hot, crisp, and juicy. My oj was ice cold. The view of the 4th of July fireworks and the view of the autumn leaves changing are absolutely breathtaking. The extremely early morning card and dice dealers are absolutely amazing in the casino too! 4am-noon is the best time to hit the casino! Those are the hands down most friendly, accurate, and skilled dealers at the entire casino.

Went for a free gift at the casino I was only once 3 years ago for a concert only went in the back…read moreto get tickets and outside for concert! So on this nice fall day I took the ride and did some gambling .didnt have food options open that I saw know some are open, and had a nice bar had some nice choices of games some old and new I used to get free rooms here don't know why I never took them up on it beautiful setting

Our family has been coming here for a few years now, and we rent a 3 bedroom suite. There is a…read morerunning joke on what's going to be dirty in our room when we arrive. Last year, we had multiple fruit loops stuck to our shower curtain.. Like neon green cereal (I get things can be missed but this was so obvious) This year, someone's used contacts were in the same shower & also candy wrappers / garbage under the beds. The lights in the one bedroom just didn't work. It's humorous at this point. This place is such an ideal location, which is why we continue to come back, but the hotel is in serious need of renovations & a new cleaning crew.

Everyone knows about the great skiing and snowboarding at Holiday Valley but who knew that Holiday…read moreValley was a summer destination as well? They have an amazing pool area where you can purchase day passes for 20 bucks per adult and kids are even cheaper. They also have summer passes. I was told you have to book it the day before for weekend day passes but during the week you may be able to do it last minute. The servers from the restaraunt come right up to your lounge chairs if you want to order drinks/food. You are not allowed to bring in your own alcohol but we brought our own food and no one yelled at us. I will say it was difficult to find 5 lounge chairs together so maybe plan to get there early if you have a big group and it's the weekend.

We spent the night after attending a wedding and had a great experience. The employees were polite,…read moreour room was very clean, and the hotel was modern with several family-friendly common areas, including a large lobby area with a variety of chairs and tables, a library room with games and books, and more. There was also a nice variety for breakfast as well, including bagels, pastries, oatmeal, French toast, chicken sausage, eggs, fruit, yogurt, waffle machine, and more. The location is excellent as well, just a short walk from Main St.

Great location...breakfast was less than desirable...rooms were very clean...the bulb in my…read morebathroom was blinking...on my way out to the store, I told the front desk about it....came back from the store 10 minutes later, it had been fixed....everyone was also very nice

Love, Love, Love this BndB! Cal, the proprietor, is a charming, warm, gentleman. The home is…read morebeautiful, the scenery is breathtaking, and the proximity to East Aurora and Colden skiing can't be beat. Easy access to Buffalo too!

We stayed at the inn after our other accommodation fell through. Booking late and last minute with…read morea tired family we received such a kind welcome and were amazed at the cozy and homey feeling. Everything was set up in such a thoughtful way and it was lovely to walk down in the adorable town of Cuba. The rooms had all we could think need! The morning breakfast was like a step into the past with warm conversation between guests, a delightful breakfast with incredible service and warmth. Our children and whole family enjoyed the delicious food and atmosphere. Thank you Inn at 28 for such an incredible family friendly experience, not to mention affordable! We would come again in a heartbeat

We always stay here when we visit my parents at Cuba Lake. The owner Marlene is the best. She has…read moreput together a wonderful BnB. We have a favorite room that we always try to reserve. Denise makes a Fabulous breakfast every morning. Very creative and very high quality. The whole package is five stars. Thanks Marlene!! Rick & Deborah

As a frequent traveler and Celiac I often request gluten-free items at breakfast when I make the…read morereservation. Sometimes hotels comply, other times they point to the fruit. The DoubleTree in Jamestown went above and beyond. Upon entering my room, I saw a handwritten note that let me know about all they had done to accommodate my request. The manager had gone out of her way to purchase muffins, breakfast granola bars and oatmeal. She also communicated this to the weekend staff during my visit, who handled this flawlessly. I was super impressed with this kindness and hospitality of the manager and the staff I interacted with during my stay. Beyond that, I thought the breakfast buffet was above average with its many fruit offerings, as well as the standard fare. I ordered an egg white omelette both days, and it was just okay. The room was large and clean. The fitness center had a good collection of equipment, though the hand wipes were empty both days. All in all a very positive experience. Would highly recommend and stay again if I ever return to the area.

Kayli was absolutely above and beyond fabulous! We arrived earlier than expected and she was able…read moreto have our 2-room suite cleaned next so we could do an early check-in. The pool was closed for maintenance, she was able to secure access to the pool at a sister property nearby. Terrific customer service! As always, yummy warm cookies, bottles of water, upfront diamond parking, and this location is clean/updated. Even the maintenance guy was friendly and jovial. Plus, a great location for walking to the nearby comedy museum. We did the Lucy sites driving tour as well. What a gorgeous city! THIS is how Hilton is meant to be experienced. Well done, kudos.