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    Eden Rock Owners

    3.4 (5 reviews)

    Services - Eden Rock Owners

    Property management

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    Wavecrest Management

    Wavecrest Management

    (115 reviews)

    Richmond Hill

    I'm NOT sure what is going on, or if they did a round of layoffs, but the team processing the rent…read morechecks are having serious delays. Everything used to be processed and cashed in about one week's time. However, I've noticed they now take almost 3 weeks to post my payment as 'received'. This can potentially cause issues because they can 'FLIP THE SCRIPT' and charge a late fee when in fact the rent check was sent in advance (weeks in advance), and nothing was late to begin with. It's an efficiency processing issue, or a staffing shortage. I have no idea which one it is, but i hope they don't label me a 'bad tenant' due to their inability to manage processing checks because they are trying to play some game, raise rent, or whatever. As stated, i have no idea what is going on and unclear if this is a result of layoffs, shortages, etc., but they need to ensure they are adequately staffed. They haven't done it to me, but there is a potential for someone to do nefarious things and charge a late fee when nothing was late to begin with. This could also be a post office issue as well because there have been things in the news about late deliveries and postal employees throwing mail, and packages away. I just wanted to share this because this has only started happening in the last 2 - 3 months. Other reviews have noted the same issue. Also, i don't appreciate GINGER L. sending me nasty messages. We all have different experiences with management companies and to accuse me of lying in my review was wildly offensive. She should have read my original review more clearly because there was clearly a reading comprehension issues. Anyone reading can clearly tell i was talking about my own personal experiences with them, and how i rated it based on the fact we rarely interact and when we do, they have been responsive. I've had bad experiences, and hope i never do again. Separately, i am not sure if they have biased treatment towards tenants based on where people live (i.e., bad neighborhoods), but i can picture that happening as well. However, i don't know so i can only say its my observations and thoughts on the subject.

    Severe administration disorganization, no communication skills, servers roadblocks wrong leases for…read morethree years They just figure that out, money going into other people accounts It's a mess Please everyone keep your rent receipts They are banking on you not having them. Keep your stuff in order I had to get every rent receipt from 2020-2026 And guest what I had them all In a file capet Been through a lot of management in my 32 years here I know how they get down Don't trust no one at Wavecrest in Queens NY They will have you in housing court homeless or both

    Eden Rock Owners - propertymgmt - Updated September 2026

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