Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

-10 Stars They took…read moreover managment to our building. Besides losing checks and incompetent rent balance statements. They don't do anything about noisy neighbors, banging on the ceiling, continually waking tenants up at seven in the morning or 5am everyday . There's a huge rat infestation in front of And in back of all the buildings, they manage the refused to repair the problem. My property manager is totally incompetent. It He dosen't even know how to run a building. They refused to do any repairs.

The building (The Drake, Rego Park, Queens,) is not up to code and the tenants should be informed…read morethat they are not required to pay rent until it is. Bronstein Properties who is the current management company does not follow the law. They also discriminate against people with mental disabilities by making fun of them. Under the law, if the building code does not comply with the law, the tenant is not required to pay rent. The Housing Maintenance Code in New York City outlines the minimum standards for maintaining buildings and properties to ensure the health and safety of residents. It covers various aspects like sanitation, heating, light, ventilation, and fire safety. Owners are obligated to provide adequate janitorial services, maintain essential services like heat and hot water, and ensure the property is in good repair. Public Health: The code is a critical component of healthy homes initiatives, ensuring safe and habitable living conditions. --The dog sh*t that has been happening for the past YEAR that has been reported and ignored!-- Second code violation -- The code establishes minimum standards for building upkeep, covering everything from basic equipment to sanitation and fire safety. --The hoarding on the balconies, the grills on the balconies both fall under FIRE SAFETY.-- Third Violation -- The code addresses fire safety requirements, including the installation and maintenance of smoke and carbon monoxide detectors. --I was told by a member of the staff that he refused to replace the problematic fire detector/Carbon monoxide detector requirements . Major code violation-- In accordance with NYC LAW - There must be a 10-foot clearance between the grill and the building. You are allowing them on balconies. The proof is there. As it is my right as a tenant, could you please supply me with the latest Annual lead inspection. (Ignored) In accordance with what the manager of Bronstein Properties stated in her previous email regarding the fire detector, and stating that it is not an emergency, under the LAW you are required to follow the following. Please educate yourself so I don't have to teach you the laws of NYC, FDNY, Fair Housing Act and the ADA, if you want to be in the position that you are in, you are required to know the laws. "In accordance with the fair housing act, I have rights under the Fair Housing Act and other relevant laws which may require THE DRAKE (landlord or housing provider) to comply with requests for reasonable accommodation. PTSD is a recognized disability under Fair Housing Laws: Federal, state, and local fair housing laws prohibit discrimination (Both the lead manager for the company and the building manager chose to discriminate me because I have PTSD.) against individuals with disabilities, and PTSD is explicitly listed as a protected mental illness or psychological impairment under these laws.Right to request reasonable accommodations: As a tenant with a disability, you have the right to request "reasonable accommodations" to fully use and enjoy your dwelling. What are reasonable accommodations? These are changes to a landlord's rules, policies, or practices, or even modifications to the physical space, which are necessary for you to have equal opportunity to use and enjoy your housing because of your disability." DO NOT RENT FROM BRONSTEIN PROPERTIES! YOU WILL ONLY BE PUT AT RISK! THEY WOULD RATHER SEE YOU KILLED AS THEY HAVE PROVEN TO THE ENTIRE BUILDING DUE TO A FIRE THAT THEY CAUSED AND KILLED SOMEONE.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

My mom moved into a unit managed by Venture. Staff has been nice and helpful so far. Good customer…read moreservice.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

I'm NOT sure what is going on, or if they did a round of layoffs, but the team processing the rent…read morechecks are having serious delays. Everything used to be processed and cashed in about one week's time. However, I've noticed they now take almost 3 weeks to post my payment as 'received'. This can potentially cause issues because they can 'FLIP THE SCRIPT' and charge a late fee when in fact the rent check was sent in advance (weeks in advance), and nothing was late to begin with. It's an efficiency processing issue, or a staffing shortage. I have no idea which one it is, but i hope they don't label me a 'bad tenant' due to their inability to manage processing checks because they are trying to play some game, raise rent, or whatever. As stated, i have no idea what is going on and unclear if this is a result of layoffs, shortages, etc., but they need to ensure they are adequately staffed. They haven't done it to me, but there is a potential for someone to do nefarious things and charge a late fee when nothing was late to begin with. This could also be a post office issue as well because there have been things in the news about late deliveries and postal employees throwing mail, and packages away. I just wanted to share this because this has only started happening in the last 2 - 3 months. Other reviews have noted the same issue. Also, i don't appreciate GINGER L. sending me nasty messages. We all have different experiences with management companies and to accuse me of lying in my review was wildly offensive. She should have read my original review more clearly because there was clearly a reading comprehension issues. Anyone reading can clearly tell i was talking about my own personal experiences with them, and how i rated it based on the fact we rarely interact and when we do, they have been responsive. I've had bad experiences, and hope i never do again. Separately, i am not sure if they have biased treatment towards tenants based on where people live (i.e., bad neighborhoods), but i can picture that happening as well. However, i don't know so i can only say its my observations and thoughts on the subject.

I previously posted a review a few days ago, but I decided to remove it because I became…read moreuncomfortable after experiencing additional issues in my apartment. I did not want to make assumptions about why those things were happening, so I felt it was best to take the review down at that time. However, I believe it is important to document my experience honestly. I have lived here for approximately two years, and for a significant period of time I have repeatedly reported concerns about conditions and disturbances in my apartment. I have contacted management numerous times seeking answers and assistance. My biggest frustration is that I still do not feel that my concerns have been fully addressed or that I have received a clear explanation of what has been investigated and what is being done to resolve the issues I have reported. I am simply asking for my concerns as a tenant to be taken seriously, properly investigated, and addressed in a professional manner. I hope management will communicate with me directly and work toward resolving the situation. Living here has become an extremely frustrating experience for me. I simply do not understand how a tenant can report so many problems and disturbances in their apartment and still feel like no one in management is able to provide meaningful help or a lasting resolution. I have repeatedly reached out because the disturbances I experience at night have affected my ability to sleep and peacefully enjoy my apartment. When you are paying rent, you expect to be able to come home, rest, sleep, and feel comfortable in the place you are paying to live. At this point, I feel like the only option I have left may be to move out. I have tried repeatedly to get assistance, and I am exhausted from continuing to report the same concerns without feeling that they have been resolved. I can only speak about my personal experience, but anyone considering moving here should ask serious questions about how tenant complaints and ongoing apartment issues are handled before signing a lease. No tenant should have to repeatedly ask for help just to have peace and quiet in their own home.I have lived here for two years. I don't bother anyone, I stay to myself, and during those first two years I was able to live my life without experiencing the problems I am dealing with now. What I cannot understand is why, shortly after renewing my lease for a third year, everything suddenly changed. I began experiencing disturbing and unusual conditions inside my apartment--unexplained noises, movement and vibrations, nighttime disturbances, and other things that I had never experienced during my first two years here. These disturbances have become so disruptive at night that they interfere with my sleep and have affected my ability to get up and go to work. I have repeatedly reported what I am experiencing to management and asked for help. I have also documented what I have experienced extensively, including approximately 140 videos. I have no reason to make any of this up. I simply want someone to take my concerns seriously, investigate what can actually be investigated, and give me answers. Some of the disturbances appear to me to be coming from beneath my apartment. I have also experienced what seems like air or another substance entering my apartment, along with vibrations and movement. I do not know exactly what is causing these things or who, if anyone, is responsible. That is precisely why I have repeatedly asked management to investigate. What makes this experience even more frustrating is feeling as though nobody knows anything when I ask for help. If there are accessible areas beneath or around my apartment, I believe management should inspect them and determine whether there is a building, mechanical, maintenance, or other issue that could explain what I am experiencing. I have also had concerns about openings and equipment in or around my ceiling. Again, I am asking management to determine what these things are and whether they have anything to do with the conditions I am experiencing. I don't want to make accusations that I cannot independently prove--I want answers. After living here peacefully for two years, I never imagined my third year would begin like this. At this point, the situation has become a complete nightmare for me. I should be able to come home, sleep at night, go to work the next morning, and peacefully enjoy the apartment I pay for. I have called the police more than five times. The problem is that by the time the police arrive, whatever I am experiencing has stopped. The officers come into my apartment, they don't observe anything happening at that moment, and they tell me they cannot determine where the disturbance is coming from. Then they leave, and later I begin experiencing the disturbances again. I have also contacted 311 numerous times trying to get assistance. I have reported the situation repeatedly because I genuinely do not know what else I am supposed to do. I

It has been nearly impossible to get a hold on anyone at their office…read more I have had luck reaching Karen, who was incredibly helpful, but unfortunately, she was unable to help me with my specific inquiry. She did,however, ensure that the appropriate person follow-up with me in a semi-timely manner. I wish she was the person I had to deal with, she is the only person I have spoken to at this office with a professional attitude.

Beware of this discriminatory management company. I applied to an apartment in one of their…read morebuildings and was told I qualify (good income and good credit) but was denied because I'm not married? (which is illegal and technically housing discrimination) they only said it verbally I guess they didn't want written proof. They asked me and my boyfriend for countless documents - I even provided proof of our perfect on-time rent payment history - and yet they strung us along only to tell us they denied our application. It's a very shady company and very discriminatory to treat people like this. Beware

The 3 years that i've been renting with this property, not once do they ever pick up the phone…read more I've left them voicemails as well and they never return my calls. Asking the superintendent of my building for help is pointless. I visited their office to find out they have moved. I tried calling the number on their sign at the new location and no answer. Eventually they got tired of me calling that they turned off the phone or blocked my number because all my calls went straight to voicemail, AGAIN. Poor customer service and communication.

Rats and roach infested buildings. The worst management I have ever seen. The rent is too high for…read morethe poor quality of living they provide

My grandparents lived there in the mid 60's to the early 70's when the building just opened they…read morewere upscale apartments they were not co-ops or condominium style apartments the reason why my grandfather & grandmother had been the 1st tenants in their apartment only WHICH HAD A BEAUTIFUL TERRACE FACING THE BACK OF THE BUILDING WHICH WAS OVER LOOKING THE POOL MY Grandparents lived on the 9th floor. My Grandparents got the apartment for $300.00 a month for a 2 bedroom in the 60's which was pretty high priced for those years even though my uncle did all the architecture work.... Id still love to live there again with the front of the building facing the Grand Central Parkway & the back apartments are facing the pool. I still give it a five star

We have lived in this building for over 25 years. We chose to live here because it is safe and a…read moregreat location across the street from Flushing Meadow Park and a small park where children can play. The park across the street has tennis courts and paddleball courts and a nice playground. Of course Flushing Meadow Park is a huge Park with many many amenities. One of our favorite things is to walk around the lake at sunset. Priceless! The pool is closed right now pending renovation but when it's open I think this building will once again be five stars. We love our Doormen, especially Antoine and Tony there more like our own private concierge, much more than Doormen! They go out of their way to make sure that our needs are met and have often exceeded my expectations; sometimes I think they know what I need even before I realize I need it! These hard-working men make it a pleasure to live at the Fairview. 24 hour security is visible and constantly patrolling the building and the grounds. There is a courtyard with picnic tables and chairs to relax and enjoy the evening breeze. There is also a private play ground for residence and a small basketball court also. The huge laundry room makes it almost a pleasure to do laundry it is card operated and almost all the machines work very rarely have to wait for a machine. Parking can be a challenge so you may want to purchase an apartment that has a parking space on the lease already. There is both indoor and outdoor parking that is reasonably priced. The management office has always responded to my needs and addressed issues quickly and appropriately. Although I am not a pet owner, the building is pet friendly. Management seems to understand the importance of pet ownership and pet owners are respectful of their home and surrounding property. I have no issues with noise or pet waste. The subway is about a mile away. Plenty of buses within walking distance Including express buses to Midtown and downtown Manhattan.