Food is amazing, staff are kind, and they're so quick! Whether a local or tourist, this is the…read moreplace in Biltmore Park to have a great lunch.

I didn't have the best experience. Ordered a baked good item and a sandwich. No one brought me the…read morefritter and I waited 20min+ for the sandwich. I had to go up and ask for the baked good and if they had my sandwich. Others were served before me even when they came after. Then they delivered my meal to the wrong table. The man who brought me the food was apologetic but that was all. I understand things like this happen but would have appreciated more attention. I can tell the food is made with love and A LOT of cheese. Big portions, small seating but has an outside.

Incredible ice cream. A ton of choices. They also make smoothies. They serve Hershey's ice cream,…read morewhich is undoubtedly the most creamy and best! Roy, the owner is very nice and accommodating. This is probably the best hand dipped ice cream in the area!

Family-style, family-friendly, family-owned ice cream shoppe. There are so many wonderful sweet…read moreoptions and huge cases of Hershey's ice cream. There is also a lovely lunch menu with Nathan's hot dogs, sandwiches, and salads. There is cozy seating indoors and lots of fun spaces outdoors to sit (or swing) while eating. This is a place that has something for anyone in your family. The staff is very kind and very helpful.

The young server had no idea what a Malt or a Shake is…read more Very disappointed after driving to Biltmore Park from Leicester. No Malts or Shakes. They do have a load of No-Fat and Yogurt crap!

Regarding service and ambiance, this was actually self-serve, so no comment. I built a toasted…read morecoconut yogurt with dark chocolate chips, peanut butter chips, and strawberries. It was not a half-bad selection of flavors, but I guess ice cream is more my speed than frozen yogurt.

Best cappuccino in WNC. Well I haven't tried them all but the best I've had so far. (Yelp wants…read moremore characters so I will add for the people who gave low ratings, go back to the Mermaid.)

We were visiting the area and found this cute coffee shop with great tasting coffee and tea. Very…read morefriendly and informative staff. They also have wonderful in house made syrups. I added Lavender to my London Fog and it was delicious without an overpowering sweetness.

The smoothies were made super quick, I ordered the Cold…read moreKicker and the Matcha Mint and they were absolutely amazing! The Cold kicker is slushy like and fruity with a fun punch that's very refreshing. The Matcha Mint is so unique and definitely worth trying, none of the flavors overpower each other, it's just balanced very nicely and I would even call it a insanely healthy milkshake because of how amazingly creamy and thick it was!

Since my partner and I have moved to Asheville, we've been searching for the perfect smoothie…read moreplace...and I believe we found it today!! The employees were very sweet and they're definitely some hard workers. There were so many options to choose from (bowls, smoothies, juices, healthy snacks.) and also LOVED the $5 juice section! My partner got the 'The Chocolate Cherry Protein One' smoothie and I got the Peanut Butter Crunch smoothie. Words cannot describe how lovely they both were! So filling & flavorful! I can't wait to show our vegan/gluten free friends this place! The store was so clean and organized and makes you wanna come back again!

Love Cognative, great people making great biking clothing... that also happen to make killer…read morecoffee. Amazing to see how this has scaled up while prices have still stayed reasonable. Thanks for coming to Epic Bike fest this year! Hope to see you around in the Midwest again!

I came in here the other morning on the way to run some errands with my mom. I was running on an…read moreempty stomach and needed something to fuel me for the day. When we walked in we greeted by a kind employee. I ordered my usual coffee order and then got this bacon, egg, and cheese pastry. It ended up being really good and tasted like it had a mix of different herbs. The egg in the middle was a boiled egg so i found that interesting. Overall this morning run at cognative was a success!

By far the best creamery I've found. The 4th generation family owned dairy and organic farm is out…read moreof this world and such an easy, pleasant drive just past Fletcher. I was able to watch the cheese making process and eat the biggest, most delicious bowl of fresh made ice cream! I sampled the bacon thinking it would be terrible, but was hooked. As I'm writing this I think I should drive back over for another one before I have to fly home. This will be a must stop destination every time I'm here now that I've found them! Fabulous place. Just wish they were in Texas. FYI, I've loaded up on their cheeses to take home!

I had a lovely afternoon tea at The Book & Bee last year (2025), so I would give this place four to…read morefive stars for that experience alone. I tried to go back this year, and am so appalled by the customer service (or lack thereof) that I will now give it 0 stars, so settled for two since I can't do two and a half. Yes, the food and ambiance were wonderful in 2025. I tried to book another afternoon tea party and called a month and a half in advance. This was to celebrate multiple birthdays with a group of busy moms so wanted to get it on the calendar. No one called me back despite the voicemail saying that we would hear back "promptly." I left two more messages in a span of two, three weeks and still nothing. I even emailed, no response. Finally, a friend stopped by in person and was told that the cafe would be short staffed the weekend we wanted the reservation for so the manager needs to see if there are enough people working before confirming. Okay....but why wouldn't you call back to tell me that? Our requested reservation is tomorrow and I still have not heard back from anyone. This is abysmal customer service. As mentioned, food was good but not good enough to treat potential customers like this. Hard pass from now on and will not go back or recommend. *Editing to respond to Victoria -- those were the dates I called and left voicemails. Perhaps there was a phone issue on your end, but I did not even get a missed call. My friend who stopped by in person spoke to a manager. She had to go by twice due to the manager not being available the first time. I also did not get an email response.

I came here to say with my sister because we grew up with a tea cafe and missed the aesthetic and…read morewow was I SHOCKED in the best possible way. Not only was the decor and aesthetic inviting and so detailed but the food was delicious and the service amazing (Jade). We went all out with cauliflower bisque, two different teas and scones (The Hobbit and The Highlander teas), a blueberry cobbler cheesecake and a limoncello. Every part of the meal was delicious. We absolutely will be back and can't wait to try the other teas. We also were able to take the leftovers for our tea pots and this makes me so excited! So many great bookish references -- it made my nerd heart happy