I have been getting my boards shaped by Minami surfboards since the late 80's and still getting…read moreboards today. The knowledge and craftsmanship that comes with each board you will feel on your first session. The attention to detail in the shape and airbrush comes from the personalized approach of ordering your board. Riding custom boards that fit your needs gives you the performance you want and is the difference between just buying mass production boards off the shelf. Minami surfboards is rooted in history of world champions and well know pros and upcoming young guns. I will always reach out to Glenn for my boards.

Uncle Glenn makes the best surfboards! He's been making me surfboards since I was 10, almost 4…read moreyears. His boards are really responsive and fast. When I order a board, he really takes the time to get the dimensions right, because I'm always growing. The whole team is really nice. Stoked on Minami boards!

Jake on the Pyzel sales team has provided truly exceptional customer service. He consistently goes…read moreabove and beyond, exceeding my expectations every time. Over the past year, I've purchased four surfboards from Pyzel online. Unfortunately, my most recent online order arrived with a couple of issues: some blemishes on the custom board and an incorrect tail pad. Jake handled everything quickly and professionally, and he went out of his way to make it right--far beyond what I expected. It's easy for a company to look good when everything goes smoothly. What really matters is how they respond when something goes wrong. In that moment, Pyzel (and Jake in particular) absolutely delivered. They turned a frustrating situation into an experience that strengthened my trust in the brand, and I'll continue buying from Pyzel for as long as I'm surfing.

Note: With exception to the tail and writing on the Stringer, this review is not based on the…read morequality and craftsmanship of Pyzel Boards, it is more based on the communication and customer service which leads to the final product. I phoned in November 2019 and was told I would need to give Pyzel a two to three week lead time on the construction of my custom order. This was good news as I was still undecided about the shape and glass. Phoned back a few days into December and was told by Riley the previous time frame quote was highly inaccurate. He stated I needed to pay 50.00 to make sure the board was done on January 12th (Sunday). As I understand things happen and people are sometimes wrong, I processed the payment and agreed the 12th would be the pick up date. Fast forward to January 12th... plane landed and prior to going to Honolulu, we rented an SUV and drove to Pyzel on the North Shore to grab the board as promised and paid for.. when we arrived the shop was closed. The website and yelp said the shop was open 7 Days a week. These were the hours when I was in town in October. 100+ dollars later for the rental, tired from the flight, really did not want to deal with shop politics. I went over to the Waialua Surf Shop as I purchased two boards from them in November and remember them having some friendship tie to Pyzel. I asked the shop if there is any one around who could grab my board for me. The kid at the Waialua Surf Shop phoned his father, and got the shop open for a min. Bottom line, nobody wants to be that guy who bothers people, everyone just wants what they pay for and what is promised.. I absolutely hate putting people out, even if I am in the right. Bums me out when there are negative vibes as soon as I am gearing up to relax and enjoy my break away from life. Unfortunately this we not the end, when you custom order a surfboard as most know you can have an inscription put on the board. I always put dates and locations of where I got them. Learned this later on in life as I wish I had kept all the skateboards and snowboards I had throughout the years. As we all know these boards travel all over the world with us, it's nice to have memories. When I was given my board I felt very rushed. I have had custom longboards sent through mail that got better communication and service. The inscription I requested was not put in the board. The excuse I got was, someone in the shop said it did not need to be on there.. why ask if you are not going to honor the request. It does not stop there.. I custom order the board to have a round tail.. as in the photo I attached this is a squashed tail, or at best a rounded square! Definitely not round! Pink Sheet clearly says round.. Why not call and say can we just put your last name because we don't have 2 Seconds to write North Shore 2020. Or sorry we forked up and made you the board with a squashed tail, you will love it.. Why not a call saying don't make the drive, we will be closed on the 12th due to shop shortages on employees. Why not offer me a partial refund or anything at all, even a sticker... lol for the multiple moments of "thanks for the business, however we don't really care about you or if you return". Jon ended up texting and offering to talk, I however am not interested in why I was treated poorly, so "sorry" these days does not work anymore. Sometimes you have to actually show you care about your customers. If I decide to order from them again in July or November, I will update this review to reflect future business dealings. However at the moment this is the best I can give. If you want a good quality board, and you are a paying customer you may want to look at other quality made boards, they are out there. Pyzel, makes a great board, but when they are making it, they don't read the pink sheet clearly. They will give you 75% of what is promised, but at full price!!!

I did a full shaping class with Denny. He vwas very professional and really shared the aloha…read morespirit. The board exceeded all my expectations and I am so proud to surf it. i now have the knowledge and experience to make my own boards and am so stoked. Highly recommend!

I had my custom-made 8' board shaped at kimo's. Surfs like a charm. A couple of my friends had…read morecustom-shaped kimo greene boards and swear by kimo. Tell kimo your level, what you expect, etc., and he can recommend a board appropriate for you, or just tell him exactly what you want. My board came in at about $800. From his website: KIMO GREENE SURFBOARDS Aloha, since 1967, Kimo Greene has been making surfboards and has gone through the full circle of surfboard design. Always on the edge of performance, these innovative shapes have helped bring out the potential in everyone. Since the beginning, surfing has allowed surfers a way to express themselves and be truely happy. The better you surf, the happier you are. Thats where I come in, as I hear what YOU want to do and create a custom board built specifically for you. I promise to make you a better surfer. Mahalo, Kimo Greene, Owner/Shaper

Less than one star rating actually, as KG boards are not worthy of the prices he charges. KG may…read morehave made boards in the past that people were buying, keeping him in the biz, but currently he's a hyperbole just tryin to stay afloat. Go to his tiny rented space on Mokauea St. to see for yourself. Many 'Backyard' operations have better facilities than his which is bare-bones at that. He is a one-man operation doing everything himself which is an indication of the volume of work he's asked to do these days. He shapes mainly by eye, racing toward completion while rarely utilizing measuring tools to confirm specifications are met to the buyers' order. His glassing work is super heavy which he rationalizes is what makes his boards stronger and less vulnerable to breakage in heavy conditions. This is fine if you don't mind a classic 'tank' board. However, if you seek a performance board that's built to your specifications, go elsewhere as that's an incongruent concept to KG.

Stopped in looking for a used surfboard today for decoration. The employees were very helpful and…read moreguided us to some inexpensive boards that were exactly what we were looking for. Mahalo from a couple of Haoles for treating us with Aloha!

It was a pleasure working with Gene at used surfboards hawaii to sell my surfboard. The process of…read moreselling easy and the selling price was reasonable. I dropped off my board with Gene, and he gave me a selling price that I agreed with, I signed up and registered with his system, where after selling the surfboard, he would electronically wire the money to me. Within one week, Gene was able to sell the board and wire me the proceeds. The service was excellent, and the process was easy. Most importantly, I was living in a small apartment and did not have the space to store 2 long boards. This way I drop off my board to Gene, and I didn't have to store my boards while trying to sell it myself. Highly recommend.

Eric is a living legend. These shapes are a go to for serious surf and surely the fun shapes do…read moretheir thing as well. If you need a board that sticks to the wave at critical times and want to push your surfing... hey... say no more. They have CA surf shop relationships as well so you can go through those channels. Also very approachable so I would recommend at all levels as they do have other offerings. Thanks for helping me get into some big Ocean Beach and other spots. Mahalo.

I trust Eric because his process is clear and practical. He listens, asks questions, explains the…read moretradeoffs of different design decisions and translates your goals into a board that helps you meet them. 10/10

Beautiful boards, great value! Prompt service and the expertise needed to ensure the final product…read moreis just what you're dreaming about.

Drew made me the custom board of my dreams. He carefully considered my surf style, my surfing…read moregoals, the waves I ride, and my body proportions and used all of these factors to custom design my board from scratch (not just tinkering with an existing model). Who else would make you a 5'11.5 board :) high quality materials and I got to choose my own custom colors. It rides like a dream and feels amazing to be on a board that I know fits me perfectly

I met the owner (really nice) and was able to fully understand the product as he took the time and…read moreeffort to educate me on their products. Having an Oahu bodyboard / boogieboard from the Aloha state of Hawaii how can you NOT get the most tested board around. Ballistic Boards is passionate about their craft and the boards are top notch. Each board can be custom tailored as mine were. There are so many boards out there and it can be overwhelming to find the one that is best for you. From the novice to the expert, Ballistic Boards are a good fit. I researched many sites and B.B. have been around for more than a minute and have a good 15 years of hands on. Do yourself a favor and check them out...