My wife went to Thompson dental for her appointment today…read moreThe receptionist made her pay her portion of the bill for the x-rays and the cleaning which is $130 upfront and then made her next appointment for her cleaning in April. After her cleaning was done by her hygienist, the hygienist mentioned changing insurance policy and rates. Upon enquiring at checkout, the receptionist mentioned that our insurance Aetna was dropped by the doctor. My wife proceeded to ask her why she was not informed of that before her appointment with the receptionist answer was that Aetna does offer out of network services and and that my wife should be fine. This is totally unprofessional behavior and and we would've hope that they would've let us know before the appointment for.

Today is my 2nd appointment since moving here. Our first experience was great and today was even…read morebetter. The staff make the visit a pleasure to go to the dentist. A teeth cleaning is never fun but with a nice facility, equipment and friendly staff I can hardly wait to go back. Today the hygienist made me feel at home and like we were long lost friends catching up after a hiatus. My whole family goes including my kids and we all feel like it has been amazing.

Dr muller is a wonderful person and very carrying dr, she is very knowledgeable about her work…read more Staffs are always friendly, helpful and professional. Facility is always clean, sanitized. TV and the entertainment system is above and beyond. Always there is a give a way bag after each visit.

Overall my experience here was less than expected. I have had no ability to get a cleaning done due…read moreto their ever changing schedule and being booked months out, and the emergency care I received left me in pain and ending up getting a root canal and even that did not remedy the pain in total. It took MONTHS to not have pain daily after repeat adjustments and multiple temp crowns. I had a break so likely the trauma caused would have resulted in a root canal but I don't feel like they were conservative in their approach with me and my tooth was filed down to nearly nothing. Another dentist mentioned this could have caused the delayed healing and extended need for time to reduce inflammation. I have days even still that the tooth does not feel right. It's been about a year. That isn't a good feeling with having spent thousands on ONE tooth. This was my first crown and I have good teeth and hope to never have to be back in anyone's office for another but I have thankfully found a good dentist that I don't have to question.

Dr. Ahmed is incredible and I don't say that lightly. I have had a somewhat traumatic experience…read morewith a dentist prior which has made it difficult to not be tense when even having a cleaning done. She and her team have been nothing but patient, informative, and kind. I have had to get work done in multiple areas on my mouth since starting with V Smile (things that my other dentist should have recommended and didn't) and Dr. Ahmed and the team have made the experience much less anxiety ridden for me and have been patient with the numbing process as I take extra meds and extra time to get numbed properly. I am appreciative of their customer service, expertise, and gentle hands. Thank you!

My family and I have been seeing Dr. Kallam for almost 5 years. You receive nothing but the best;…read morefrom the amazing ladies in the front, to the hygienists and Dr! I was always a nervous Nancy when seeing a dentist prior to finding V Smile and thanks to everyone, I no longer dread the dentist.

They are just there for the money recommending procedures not needed and the Male dentist there has…read moreno customer bedside manners nor etiquette but arrogant !!' Beware !!

I was referred to an Asian lady dentist. I have a bridge that was getting ready to fall apart. I…read morewas assured by the Endodontist that referred me that she was an excellent dentist. Instead I found her to lack empathy and relied on an Assistant to handle most all of the procédures and the actual dentist spent a total of 15 minutes and then told me she wouldnt be interested in having me as a patient. After I left I read some of the reviews online and found that wasn't unusual for her to exhibit this type of behavior. Avoid this dentist like the plague.

I rate based on many things…read more 5 stars for Dr. Julia!! She has been my dentist for a few years now and i like her. She ended up coming to this place and i only went because my insurance said they covered her. Zero stars for how they handled a new client and insurance verification PRIOR to beginning any services or work. This rating is because I found out AFTER my services that they weren't covered. Cost me over $600 and for that i cannot come back. The lady who scheduled my first apt as a new client NEVER confirmed my insurance over the phone nor after i handed her my cards at the counter. There was no insurance verification done and I had to pay out of pocket money i did not have. So that left a horrible taste throughout my whole being. They said they would submit a reimbursement claim form to my insurance but now thinking about it I was not given follow up instructions or anything to find out if this was settled. So now I have to call my insurance and follow up. They gave me a dental plan and the cost for work done was Cali prices of almost 5k. I opted out of that and future services. Dr. Julia will be a dentist i will always use but not while she is at this place. The place is nice and clean and doesn't smell like some dental offices. The staff was nice and welcoming. I had no real issues with the office or staff to be clear. Just the lack of handling coverage procedures and the HIGH prices was a no go for me. I did think it weird she didn't verify my coverage at any point with me. I thought maybe they verified and it was good to go and bill would go to my dental insurance. But not the case and I was hit with a price tag I couldn't afford. So just be aware the insurance should be verified before services or be sure you can afford to attend this dental office. So 3 stars because the way they handled the new client process and lack of prior to service insurance verification really killed it for me.

What many fail to realize is the importance of oral health and how this style/approach to optimize…read moreone's "mouth wellness" if you will, produces the best outcomes. If one is looking for low-cost dentistry this is not the place but many find it's value and are ok with the investment.

Price Transparency? Not Here…read more I phoned Precision Smiles to get a ballpark figure for a custom sleep-apnea appliance. The receptionist said she was not allowed to give any numbers "per Dr. Shai Patel's instructions." In other words, I'd have to pay for a consultation just to find out whether their fee is anywhere near reasonable. I told them I'd already heard quotes around $4,200 elsewhere and didn't want to waste time or money if their price was in the same stratosphere. Still no information--just a push to book an appointment first. When a practice refuses even a rough range because the dentist says so, it feels like a bait-and-switch. That lack of transparency tells me all I need to know: I won't be trusting Dr. Patel's office with my sleep or dental care.

Leslie cleaned my teeth last week and did a fantastic job! She's thorough, provides great feedback…read moreand is patient-focused. Dr. Patel is a wonderful dentist. He's kind, caring and professional. He sure knows dentistry! My husband and I have been his patients for over 7 years. The entire office staff is what boosts my rating to a 5! We highly recommend Dr. Patel and any of the hygienists.

I genuinely can't say enough good things about Prosper Family Dentistry, especially Dr. Summer. The…read morecombination of technical skill, attentiveness, and care has completely rewired my understanding of what a dental experience can be. I didn't even realize I was an anxious dental patient before coming here -- I just assumed all dentists were uncomfortable, dismissive, and something you had to "get through." This office is the exact opposite: * They explain everything and even test tools (like the drill outside your mouth) first so you know what to expect * They actively watch your body language and check in if you seem tense or uncomfortable instead of pushing through * Even the numbing process itself is surprisingly easy (topical first + distraction techniques so it's barely noticeable) Beyond that, the level of care and education happening in the office from the full staff is just different. I've overheard dental hygienist conversations guiding patients on things like hydration and electrolytes, preventing teeth discoloration, and even thoughtful education destigmatizing cold sores with younger patients. It feels like a healthcare environment, not just a transactional appointment. And most importantly -- the work itself is exceptional. After two years as a patient, I finally replaced a yellowed and chipped front tooth filling I had avoided for years (um, decades?) because I didn't trust anyone to not make it worse. Dr. Summer took time to understand my concerns, moved efficiently through the uncomfortable parts, and then approached the final result like an artist, carefully matching color and refining until it looked and felt completely natural. If you've ever felt hesitant, dismissed, or anxious about dental care -- this place will change your mind.

Great experience with this office and Dr Summer. They give you all your options and saved me from…read morean unnecessary procedure that another dentist recommended. Be on time though! They are strict about appointments!

5stars for the ones who give me a 5star treatment every time I'm there. Dollie (adorable Frenchie)…read moregreets me at the door as usual. The entire staff feels like family because they're genuinely concerned about your whole self, not just your mouth! The service is always professional and accommodating. Dr.Grant has great knowledge and provides personalized care. I truly recommend this office for any age and service that they provide. I've had cleanings, routine maintenance on previous dental work done by other dentist as well as crown work. I've recommended him to friends and family with them letting me know they're satisfied by becoming patients as well!

Had a deep cleaning yesterday the best I ever had. Everyone…read morein office is great. Professional courtesy and caring