My wife went to Thompson dental for her appointment today The receptionist made her pay her portion of the bill for the x-rays and the cleaning which is $130 upfront and then made her next appointment for her cleaning in April. After her cleaning was done by her hygienist, the hygienist mentioned changing insurance policy and rates. Upon enquiring at checkout, the receptionist mentioned that our insurance Aetna was dropped by the doctor. My wife proceeded to ask her why she was not informed of that before her appointment with the receptionist answer was that Aetna does offer out of network services and and that my wife should be fine. This is totally unprofessional behavior and and we would've hope that they would've let us know before the appointment for. read more

Today is my 2nd appointment since moving here. Our first experience was great and today was even better. The staff make the visit a pleasure to go to the dentist. A teeth cleaning is never fun but with a nice facility, equipment and friendly staff I can hardly wait to go back. Today the hygienist made me feel at home and like we were long lost friends catching up after a hiatus. My whole family goes including my kids and we all feel like it has been amazing. read more

My husband and I love Thompson Dental! Who says that about their dentist!!! I highly recommend Dr. Thompson. He's super smart, up to date on technology and very friendly. His staff is very knowledgeable and professional as well. They provide great care! read more

I highly recommend Dr Thompson... He is a skilled and professional Dentist ( NO PAIN ! ) He and his staff are friendly, and his office is clean and easily accessible. read more

Been coming here for years now and can't give high enough praise for Dr Thompson and his staff. Some of the best Professionals in the industry with world class treatment from the time you make an appointment to walking in the front door to the time you leave. Whether it's preventative, maintenance, or cosmetic Dr Thompson and his staff will take care of you. read more

I stand by by first review. I think the customer service here needs to be worked on. After my last review, Dr Thompson did reach out which was a nice gesture but it didn't change my experience or my criticisms. I returned his call the next day, I left a message saying I'd give them another shot and that he didn't need to return my call but did want someone to call me back so I could make a payment. I never received a call back. I finally received a bill today, almost a month and a half later! Wow! Raelyn helped me over the phone today to take my payment and she was nice and approached things a lot better than Jordan had. But apparently there was a note on my account that I was going to call back to make a payment! Nope, not the case, please listen to your messages more carefully or maybe just followup with the patient if there is a note saying that and they haven't called back?!?! That would just make too much sense maybe? I just also think it's funny/ weird (and I brought this up to Raelyn) that she didn't ask for the name on my card in order to take a payment over the phone but it mattered so much when taking a payment in person. Really hoping things turn around by my April appointment. Thankfully Raelyn understood my want to start over and scheduled me with another hygienist. read more

Absolutely brilliant team did their best to accommodate my problematic tooth. Set me up with endodontist to assist with more specialized X-rays. Will defiantly be back for further service. read more

These guys are the BEST! It's the only time in my life I haven't dreaded going to the dentist! Dr. Thompson has done several crowns for me and they have been great with no problems. Very nice people and very efficient and competent staff. Best dental choice I have made! read more

Amazing staff and results for dental care and snoring solutions! I was fitted for a dental appliance (similar to a retainer) that I wear at night and hardly notice it now. Reduced snoring to ZERO! read more

I've never enjoyed going to the dentist but this is by far the best dental experience I've ever had going to any dentist. Staff is very friendly and professional. Dr. Thompson is top notch and very knowledgeable! You won't be disappointed read more

After 40 years of going to USC dentists in CA, I visited Thompson for X-rays and cleaning. I was impressed with all the new technology and professionalism by him and his staff. Very courteous and friendly. If you're thinking of making a change or need a new dentist, Thompson is the guy for you. read more

Dr. Thompson and his staff are amazing. We knew that the first time my husband and I went in for a cleaning. It was the most through dental appointment I had ever had. Through the years my husband has had some dental work and no once had he felt taken advantage of or gouged. I recently had to take our 6 year old in who normally visits a pediatric dentist who apparently was closed on Monday (rolling eyes). They got us an appointment immediately. The staff made him feel welcome, answered his 1,000 questions, and talked him through everything. The first thing Dr. Thompson did was joke with him about ways to pull teeth and told him to go on your tube to research. You can tell he has kids and is a big kid himself. Well, he now became the "coolest dr in the world. "After the appointment, he even showed us a video of his daughter getting a tooth out! My son loves Dr. Thompson and will be only visiting his office moving forward. Thank you Thompson dental for another wonderful visit and for making a new fan! read more

What a fantastic team! Dr. Thompson is a pleasure to be around! I have been very stubborn about dentistry in North Texas. THe first dentist tried to have me replace a new filling because she didn't like the way it looked, the second dentist provided me a bite guard for sleeping (almost $400 out of pocket) and it still does not fit right! At Thompson dental there was no push to do unnecessary work, I felt comfortable and my hygienist was super gentle. I am pretty excited about going back for my next cleaning. Thanks for the big welcome and having such a friendly staff! read more

I'll start by saying I'm not a fan of going to the dentist...like, at all. So a few weeks ago a chipped off about half of a molar and got a pit in my stomach immediately. I knew I was going to have to go to the dentist. Fortunately Thompson Dental was able to fit me in the very next day. I have to admit that the staff and the experience was excellent. They made every effort to make me comfortable. They gave me some headphones and I watched a couple of episodes of Portlandia while I got my work done. Turns out I actually needed a root canal. That sounds way worse than it was. Everything went went very smoothly. They actually made the crown on site and I was good to go by the time I walked out the door. I'm not huge into writing reviews, especially for root canals, but I'm happy to give 5 stars to Dr. Thompson and the team at Thompson Dental. read more

Called and spoke to Jordan regarding and emergency situation and she got me in right away! Christa is an excellent hygienist and Dr. Thompson was very thorough and made me feel so comfortable! An amazing experience all the way around!!! If you're looking for an amazing dentist and great staff, this is your place! read more

Dr Thompson and his staff are exceptional. In addition to being highly competent, they are an enjoyable group to be around. My sister is a dentist in another state so I have a high bar of expectation. Dr Thompson and his assistants cleared that expectation bar with ease. I highly recommend this dental practice. read more

Doc Thompson and his crew are in my opinion as good as it gets for a family dentist. Everyone who works in this office has always been nothing less than exceptionally courteous, competent, and professional. No attitudes, no eye-rolling, no sighing, and nobody eating their lunch in front of you while you are trying to talk to them or ask a question. Dr. Thompson is the kind of person who seems to be in a perpetually good mood, always smiling, upbeat, and outgoing. He even hums to the background music while he is working on your teeth lol. He will thoroughly address any concerns and questions you may have before the procedure, to include updating you as he goes along. He is well aware that most people would rather be anywhere else than a dentist's chair, so he goes out of his way to make sure you are reassured and as comfortable as possible. I haven't even mentioned the iPads with Netflix and wireless headphones...no, I'm not kidding. But most importantly, he is an extremely competent and professional dentist who will make the procedure as painless as possible and complete it in the shortest time possible. Lastly, they will work with you and your insurance to ensure you know exactly what you will be paying out of pocket and how much of your benefit you have remaining. If we ever leave the McKinney area one thing we will surely miss is Dr. Thompson and his crew, they are the best! read more

This is the best Dental practice I've ever been to. They greet you by name as soon as you walk in and are always positive and happy. Very professional and knowledgeable and always answer any questions I have. Thanks Thompson Dental . read more

I went to Dr. RYAN Thompson Dental today and had the best experience at a dentist office in years.Krista was so understanding and compassionate with me ,she really helped me to relax she took exrays and explained everything perfectly dr. Thompson came in all smiles very friendly and went over my exrays again and really informed me of what my options were he was not pushy or short with his time I am so pleased to have made my appointment with Thompson Dental and I will send friends and family to see him and his staff. I give them AMBER TATUM read more

I highly recommend Dr. Thompson and Lisa his hygienist !!! His staff is very friendly and the office is very clean .They made me feel very comfortable and I loved how they explained everything that was going to happen step by step . I felt like I knew everyone already and it was my first time going .I will no longer dread going to the dentist thanks to Dr. Thompson and his staff and Lisa the hygienist !!!!!! Again I highly highly recommend them . read more

The staff is super nice and take the time to explain the work that will be done. They are also very good at estimating the length of your appointments. The best part is that Dr. Thompson has all the latest & greatest technology in the office. I had a crown made and put on in a 2hr window. While they were not working on my tooth, I was able to login to the office and work. No time wasted. I was nervous about changing dentist and only changed because my insurance changed. I'm so glad my insurance changed. read more

Always a pleasant experience when I have an appointment with Thompson Dental. Everyone in the office is always professional but kind and considerate. Five stars in every area. read more

Everybody is so friendly the moment you walk in the door! They remember events you've spoke about from your last visit to keep conversations going and make you feel so welcome. Christa is ALWAYS the best and easy to chat with during my visits. read more

I have known Dr. Thompson for years and after practicing in Houston and the small town of Sherman, TX he has opened his own practice in McKinney. He has taken over the space for Avant Dental, so if the location looks familiar, it is the same location, but different management and dentists. read more

Thompson Dental - Front door - General Dentistry Near Me - McKinney, Texas

After researching that the new management was truly not associated with the old (thank goodness), my wife decided to try out this new practice. It was incredible for her (who is a worry-wart) so I went and found the same. They use all newer technology and explain everything for you. To say they're thorough is an understatement. I knew I probably had some issues and once determined, they gave me a precise price sheet so I knew exactly my out-of-pocket costs before agreeing to treatment. That was helpful. Today I just had some fillings done and, for an uncomfortable process, they made it as comfortable as possible. I wish I was here when I was younger and getting fillings. The staff is great, the level of expertise is clearly seen, and they do it open and honestly. I can't say I've been to a better dentist office in my 38yrs of existence. read more

Hands down, the Best Dental practice. First, I am terrified at the thought of having to go to the dentist. Krista, the hygienist, was so kind and patient. Due to health issues it takes me a little longer to do everything; Krista was so patient; letting me set the pace for the visit. There was no rush. All of the office staff, including Dr. Thompson, is personable and concerned with what you need; treating you like a human being (not a $$$). Dr. Thompson was amazing. He spends quite a bit of time with each patient, learning about you as a person with concerns and thoughts. His demeanor and smile put you at ease, and he actually sits next to you at eye level; never with one foot out the door. Dr. Thompson and Krista were seriously God sent. I recommend Thompson Dental to everyone looking for a dentist! read more

They are awesome Dr Thompson he's the best I usually refer our patient to him he usually does great job I really love them

Moving from LA to McKinney, I was in search for a good dentist near my home. There seems to be an abundance of choices in the area. Decided on Thompson based on their convenient location at Custer Road and Westridge, friendly receptionists, and clean office. From my very first call, they've always gone out of their way to send paperwork quickly, reschedule appointments without any trouble, and answer any questions. I've visited three times over the last year. Zero complaints. I highly recommend them if you are looking for a dentist for the long haul. They are more thorough vs. my previous dentists. Hygienists are friendly, always make an effort to remember you, and offer pain free cleaning. I always schedule with Christa. Dr. Thompson is welcoming and seems to love his work. Plus, right after cleaning - you can go next door for doughnuts! Guilt free conscious and best way to start off the next 6 months with your new clean teeth :) read more

Dr Thompson and his team are truly an amazing bunch! They genuinely care about their patients, and offer quality dentistry with affordable payment options. They will take great care of you, go see for yourself! You won't be disappointed!! read more

Thompson Dental - The Thompson Dental team! - General Dentistry Near Me - McKinney, Texas

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This is the best dentist I have ever been to. He truly cares about you and actually talks to you like a human and doesn't treat you like you are stupid( I am 25) He is very kind and so is the rest of his staff. I am truly thankful for him. read more

There certainly many choices for dental coverage in the the Stonebridge Ranch area of McKinney. I was fortunate as a new resident in 2014 to find Thompson Dental... They are friendly and professional. I highly recomend read more

Dr. Thompson, and his entire team are all extremely friendly, accommodating, and generally very helpful. I have had multiple cleanings done here, as well as fillings, all with highly satisfactory results. The hygienists are generally awesome, and they provide helpful home dental care advice without coming across mean or judgmental. I believe they genuinely care about the well being of their customers. The front desk staff is helpful navigating the increasingly complex insurance waters, and easy to work with when it comes to making appointments. I have only had one negative experience on a visit, and that was when I got the Zoom teeth whitening. After the work I began having sharp pains in my mouth for about 5s at a time. I have a high threshold for dental pain: had teeth pulled, had fillings, snapped retainer, etc; none were as sharp as this. Dr Thompson & his staff made every effort to make me comfortable. Dr even called me from his after hours number to follow up on their closed day. After a day or so the pain has mostly subsided. All of that said..I want to end on a positive note, because Dr Thompson and his staff really did seem concerned about my comfort , and despite the painful whitening procedure, I am still happy with them and the response they made. Highly recommend. read more

They continue to give great customer service. The atmosphere is bright an cheery, the staff is knowledgeable and kind, and the experience is great. I trust them with my teeth. read more

I have to admit, just thinking about going to the dentist reduces me to a quivering puddle of apprehension. While in the military I had to be bodily escorted to the dental facility because I was a "flight risk", but no more. A dental emergency finally caused me to face my fear. I called several places and left messages but never got a call back. When I called Thompson, I left a message and was called back within 5 minutes and got an immediate appointment. From the moment I walked in, every person I spoke to was warm, inviting and understanding. I explained my fears and Dr. Thompson and team went far out of their way to keep my mind at ease and me relaxed through the entire process. By the time I left that day, I had made appointments for both my children, whose teeth had been basically neglected for years because of my fear. Months later, we have been back so many times that it almost feels like we should be sleeping on the couches and my crippling fear is a distant memory! read more

Dr. Thompson and his team are fantastic! Front office ladies are pleasant and helpful with appointments and insurance. Christa is so sweet and gentle while being completely thorough. And Dr. Thompson makes you feel comfortable and relaxed. My 14 year old and I are happy to have found this group. read more

Dr. Thompson and all of his staff are just wonderful! Always willing to listen and take care of issues...Great work, flexible, professional and pain free!! They knew I was nervous about dentists...and really worked with me Thank you so much for your wonderful work!! read more

BEST dentist, hygienists & staff in the area! Always welcoming & feel like they value your time. Front desk staff is consistently friendly and patient when you're scheduling or rescheduling appointments. read more

I made an appointment to get a lost filing replaced. I scheduled with these guys instead of my regular dentist because they had some convenient morning hours so I wouldn't miss work. The problem is I just got X-rays to confirm that I needed a filing replaced (I already knew that it came out while I was flossing), and then was told they were too busy to actually fill it but I could come back at a later date. It's an hour of my life I won't get back. Just really feeling mislead. read more

So Dr. Thompson took over my old dentist's practice about 2ish years ago (Advant Dental). I was really nervous about the transition, but the deal was sealed after my first visit. He was sooo nice and just sat and asked me about myself and just got to know ME. I can honestly say I've never had a dr. do that before! He has done a root canal on me and some crown work. He has done a fantastic job on both! They can always squeeze me in if I ever have any concerns that day. Very few times have they had to schedule me the next day (usually it's 1st thing in the a.m. though). He is incredibly patient and kind. He always explains things thoroughly and takes the time to answer your questions and concerns. His staff is super nice and is like family to me. I cannot say enough good things about them!!!! read more

From start to finish the most comfortable I have ever been in a dentist office. Christa was a complete sweetheart and exceptional at her job. Dr Thompson was very friendly and professional. Straight to the point. Laid it all out and made it easy. read more