$195 bill for ten minutes of work. Very unprofessional as far as billing and customer service. I…read morewas given no estimate of time or cost. The technician was great at his job. He diagnosed the problem in 5 minutes and fixed it in ten. He had to move a single wire on the outlet from "load" to "line." That was it. Ten minutes. The technician also refused to tell me what the cost would be for the work. When I called, the woman I spoke with told me that "the computer" had somehow mysteriously overcharged me for 1.5 hours of labor instead of 1 hour. Oops. They charge a minimum of 1 hour for any service (although there is no mention of this on their website and they certainly don't tell you this up front when you call.) Bottom line: I am still being billed $135 for ten minutes of work and no parts.

Great work, responsive, nice people. I would hire them again. Great job…read more.....................................

I had a remodel nightmare with another company and called Steele in desperation. They not only…read morecalmed me down, but gave me some guidance and reassurance that I was right to question the current situation. Paden called me back and talked me through what to do. I wish they had been involved from the beginning, but they will be involved in all future projects at my house! Oh and Corrinda is amazing!!!! She was pinnacle in coordinating everything

We wanted an EV charger installed, a generator hook-up in case we lose power for an extended…read moreperiod, and a whole house surge protector installed in our main panel. I got three quotes and Steele Electric was not only the least expensive (not by a lot), but they were also by far the most collaborative and informative - they came up with better ways to execute what I wanted done. I was able to get on the calendar when it worked well for us, their team showed up right on time and did an excellent job. Things were cleaned up, they explained everything before they left, and the two gentlemen were very nice. All in all, things were great and I have no hesitation recommending them to others. I certainly will use them again.

Our electrical project in 2024 was predominantly in our kitchen area as well as our hall bathroom…read morearea. Staff and Electricians and Journeyman were highly professional, and timely. They spent time educating us in our current Breaker Box capacity as well as how our small appliances draw electricity while in use. Some are very efficient, others were not. This information assisted us in knowing how best to position our small appliances amongst our kitchen cooking areas during use, to ensure the most efficiency from the units themselves. Happy Customers Jeremy and Laura Comiskey

I've been needing some electrical work done for a long time. Saw the reviews on this place and…read moredecided to give it a try. The person they sent out was very friendly and very quick.... no wasted time = money saved. He did a great job and definitely would use these guys again!

Quick response, tracked down the issue of a sequence of non functioning outlets in the living room…read moreand solved and fixed the problem. Would recommend , as we will use them again if any electrical issues comes up in the future.

Dave is amazing!! We had an electrical problem with our food truck and he came within the hour!! We…read morewere already thinking we would have to close for a couple of days while this gets fixed but Dave got it fixed within a hour and a half! He was quick and knew exactly what he was doing. He also was great at explaining things thoroughly and gave such great examples that we understood what was going on. Everything was amazing! Quick and was also quick to get to us. Definitely recommending Dave to everyone we know and I will be keeping his contact for future necessities. Thank you Dave! You made our day less stressful and got us up and running without losing profit! God bless you and your family!

Great company serving Oregon City and Beaverton. The electricians are highly skilled,…read moreknowledgeable, and easy to work with. They handled our lighting and remodel work efficiently and stayed responsive throughout the entire process. Everything was completed quickly and with great attention to detail. I would definitely recommend Electric Norm to anyone looking for reliable electrical services.

I needed to add a couple of 20A circuits in my garage so of course my first step was to check the…read moreYelp reviews to see what my fellow Yelpers thought. Electric Norm had great reviews and seemed to be a local, one-man operation. An eager fellow working hard to run a local business... just the sort of firm I prefer to give my business to. No idea what the history on this operation is but I gather there is no Norm just like there is no Sara Lee or Oil Can Henry. Not a huge deal but... I used the yelp "get a quote" feature which has served me well in the past and sent "Norm" a detailed description of what needed to be done. Basically a simple 15' run of two GFI circuits terminating in a couple of quad receptacle boxes. Probably a couple of hours work at most. Phil, who is apparently the owner responds telling me to call him. Sigh.... if I wanted to call I would have not taken the time to type out such a detailed scope of work message. That and I am hearing disabled and don't have a phone. I inform Phil thusly and am given a list of his requirements to come out which includes providing a mobile phone number to text. I'm wondering what part of "hearing disabled, no phone" went over Phil's head. So minus stars for lack of basic intelligence and reading comprehension skills. And minus more starts for being a "my way or the highway" proprietor who seems to lack basic customer relations. skills. Your experience with this place may well differ from mine. And based on the glowing recommendations here on Yelp it was my expectation that "Norm" would come out, give me a competitive bid and then execute the project quickly and professionally. I wasn't even planning on getting multiple bids assuming the bid I got from "Norm" was in the sane range of a few hunded bucks. So major disappointment there. Extremely rare to be let down by Yelp. Perhaps Phil just has more business than he can handle now and doesn't really need or want mine?

I learned the hard way that North by Northwest was the best electrical service in the county…read more Unlike previously employed professional electrical contractors, North by Northwest can quickly and accurately diagnose electrical problems, fix them right away, and with reasonable pricing. I just wish I'd discovered them years ago. I would suggest that anyone needing a true professional call on North by Northwest first and save yourself a lot of grief and expense.

Great job all around! Quick, easy and reasonably priced. It's hard to find these places you trust…read moreso please support them. I highly recommend them.