We were experiencing an issue where half our house was losing power. We already had another…read moreelectrician out a few weeks prior, and 3 days and 1k later, the problem still existed. That's when we called Unity. Brian was out the same day. I regret not making them my first choice. They are transparent about pricing, keep you updated as the project goes along, and just overall very professional. Brian has about 20 years of experience and it shows. He was in and out of our house so fast. Even though the job was a bit more complicated, his expertise shinned. What took the other person (literally) 3 days, took Brian a total of 3 hours. He was intentionally trying to find ways to save me money on labor, which made me trust him. The company and Brian exhibit good character and integrity. This is now my go to company and Electrcian. Finding a reliable tradesman/company isn't always easy, and I'm thrilled to have found one.

Bryan is a stellar old school electrician. He doesn't do anything unless it needs to be done. He…read moreadded a recirc outlet as well a second one in the kitchen. He also cleaned up our electrical under the kitchen sink for the garbage disposal. I'd hire this man again in a minute, and probably will as there is general f* ckery from some rookie work that was done before. Consider yourself lucky if he works on your joint.

I had a remodel nightmare with another company and called Steele in desperation. They not only…read morecalmed me down, but gave me some guidance and reassurance that I was right to question the current situation. Paden called me back and talked me through what to do. I wish they had been involved from the beginning, but they will be involved in all future projects at my house! Oh and Corrinda is amazing!!!! She was pinnacle in coordinating everything

We wanted an EV charger installed, a generator hook-up in case we lose power for an extended…read moreperiod, and a whole house surge protector installed in our main panel. I got three quotes and Steele Electric was not only the least expensive (not by a lot), but they were also by far the most collaborative and informative - they came up with better ways to execute what I wanted done. I was able to get on the calendar when it worked well for us, their team showed up right on time and did an excellent job. Things were cleaned up, they explained everything before they left, and the two gentlemen were very nice. All in all, things were great and I have no hesitation recommending them to others. I certainly will use them again.

Allen fixed a couple problems for me, one at the electrical panel. He was efficient and good at…read morecommunicating. I will definitely use them again when needed.

I needed a few electrical projects done around my house. Energized electric responded quickly. I…read morehad a couple new outlets installed, replaced worn outlets and had timer switches installed in the bathrooms. The electrician was friendly, knowledgeable and did a great job. I definitely will use Energized Electric again.

They are the best. Professional and turned out the finest of electrical work. The Portland…read moreinspector was so impressed.

I contacted 8 different electricians to price out an EV charger installation. Though they weren't…read morethe cheapest, they were reasonable. Jon was pleasant, quoted me on the project right then, and got me scheduled quickly. Jon arrived sooner than later on their time window, laid out my options, and knocked out the work quickly while also doing a clean job. I would recommend Kingdom Electric

I think their memberships are misleading. I paid for annual membership last year instead of paying…read moremonthly. They charged my CC 2 weeks ahead of annual due date without ant notice, I called to discuss said membership and left a message with an AI messenger two weeks before membership was due and NEVER RECEIVED CALL BACK. Then I spoke with an actual person who said manager was out. Never spoke with manager. Could have been so simple but poor customer service, management MIA and does not seem to care and it took 2 weeks to receive back my so-called membership dues. For plumbing, I think their prices are high, I supplied all the parts and I was still charged $900.00 +/- to replace a shower head and faucet and to fix a toilet. Yeah never again. Things have changed since the manager I worked with during the pandemic. When I re-piped my whole house, good communication and pricing reasonable.

Caused a gas leak in my home…read more In December, I noticed my hot water wasn't getting as hot as it used to. I called Wolcott because I had an existing relationship. On the 2nd appointment they identified the problem, and were able to find a new water heater and install it same day. I was grateful and the technician at my home was friendly, respectful and accommodating. That was when the good experience ended, and the dangerous situation began. They left around 3 pm. I took my dog for a walk shortly after and returned 1.5 hours later to a strong smell of gas in my garage that quickly expanded into the rest of my home. This was a few minutes after 5pm. I called Wolcott and was greeted by their smarter-than-average AI assistant. The AI told me he was sorry there was a problem and advised that the next time someone could help me was during an 8 hour window the next day. I asked to have this marked as an emergency and have someone call me ASAP. The AI told me it would have someone call me as soon as 7am the next day. I knew that was too long, so I called NW Natural. They deemed it an emergency and told me not to turn on anything with power near the water heater, open all possible windows and exit the home. They sent someone over in less than an hour, their first available technician. NW natural told me that the Wolcott team had put all of the pieces back, but that one simply wasn't tightened. This caused the gas leak. I am grateful for NW Natural for coming so quickly, fixing the issue and helping me feel safe. The next morning, I waited for my call from Wolcott. At 9am, when I hadn't heard from anyone, I called them. Their dispatcher was unaware of the message I left or the issue. She apologized and asked what i wanted to have happen. I said I wanted to speak to someone given this was a life threatening mistake. Around 1.5 hours went by and their head of customer service called. Honestly, this is when the worst part of the experience began. His call started by saying he heard of the situation and wanted to ask if I had a statement from NW Natural to confirm what was wrong. I explained I did not as the technician was part of their emergency crew, and I did not ask him to verify the names of the parts he fixed because he was in a hurry to his next call. The customer service manager then proceeded to tell me of all of the tests they completed, which came across as him being defensive and actually as if he was questioning if he believed me or if I was telling the truth. He then asked me to name what would make this "right" to me. I had no idea. I told him it was a life or death situation and incredibly scary and I suggested maybe just the labor for the service, not the parts. He responded by asking me if "I really thought this inconvenience was worth thousands of dollars." He proceeded to argue with me for quite some time and essentially tell me that because he is in the industry he knew this wasn't a big deal. I told him every response he was making was making my experience worse. I also suggested the following: 1. When something this terrible happens, always start your call asking if the customer is safe and okay. Ask if there is anything you can do. 2. Don't ask me to suggest what you should "refund" to me. Offer something from the start. That goes a long way. 3. Train your AI to understand words like "emergency" and "gas leak" and ensure it tells customers to call 911 or the gas company. Not doing so is a liability. I understand mistakes happen. And I honestly felt bad for the very professional tech who worked in my home, but this was very scary and dangerous. My home, my belongings and my family could have been forever altered that day due to their actions. Their head of customer service made this entire situation the worst customer experience of my life. He was so tone deaf in how he handled everything, I won't be surprised to see if he writes a negative response to this review. They did refund me $500. I guess that is the going rate for causing a problem that could blow up your home or your neighbors.

Mind boggling that these guys are still in business. They did not show with the correct…read morematerial/parts to correctly do the job even though they were at my house 3 times prior. They kept tring to shove an extra wire through conduit that was too small. I asked, "is this going to pass inspection?" I could not believe his reply. "There is a 60% chance that it will." Sure enough it FAILED inspection from the city! The inspector told me the reason they do not allow that size conduit to have multiple wires is that the wires can get damaged when running them through. These are large wires for a 200amp installation. So instead of replacing the wires that could have gotten damaged they just yanked out the wire and used it anyway. Now I have to worry for the rest of my life that my house does not burn down. Home Depot is just right up the street so they could have easily done it right to begin with. They even waited nearly 4 months to contact the city for an inspection. This was Joel Mates the owners son that did the job. Trust me, this guy would NEVER do this shoddy work to his own house. Pass on these shisters, it may save your life!

Homeshield sent Dan to repair our overhead kitchen light fixture. He told me it was the ballast…read more Later told my wife on the phone he needed to replace the whole fixture and quoted $450.00. He didn't even take the cover off the fixture before giving the diagnosis. We decided to replace the ballast ourselves for a whopping $18 and about 20 minutes of labor. I would give zero stars if I could.

These guys were very easy to work with. We needed to get an outlet installed in order to mount our…read moreTV and we also got a light fixture raised. Both things were done in a timely matter. I plan on using them again for any other electrical needs that we have.

Tyson came to install a grounded outdoor outlet at my house. He was running late, but called me to…read morelet me know, and then arrived in the timeframe he said he would. He was friendly and took the time to explain to me what I did/didn't need to have done and let me make the decision. I ended up having him do less work than I thought I needed, based on the information he gave me once he got to my house. The final bill was pretty close to the estimate, which was far lower than any other estimate I got. Also, they were able to come out sooner than any other place I called. Shawn was also super helpful in the booking process- she was super responsive and helpful in assisting the electricians in figuring out what all they might have to do in order to give me an accurate estimate. Overall, I was very pleasantly surprised with the whole experience!

Home electrical project investment. We had an outdoor GFCI that needed replacing, four new GFCIs to…read moreadd (two indoor, one outside, one in garage). Additionally, we needed a garage fan installed in gable of garage for airflow. The team did all this, and even came back a few days later to confirm fan louvers were closing as intended when fan turns off (for a moment, looked like they weren't working properly so we let Sun Glow know). They also had a plumber come out to do a quick fix on a bathroom faucet that had gone askew when Electricians were installing new wall outlet. Sun Glow wasn't the least expensive of all quotes we got, but as new and first time homeowners, you have to make a decision to invest in your house for yourselves in the now and for potential sale in the future. They had good representation and presence on Yelp, Google, and Angi's listing, showing longevity and commitment to tasks and efforts for quality service. So, yeah, we went with Sun Glow and now we have the satisfaction that things were done to code, and we know if anything did go wrong (related in scope of work) they'd be sure to come out and fix it. Thumbs up.

very disappointing because they came to fix the freezing on my unit. They do this every summer…read morewithout explanation of why it keeps happening. So obviously a service charge. This week Travis came and gave me an explanation which I should have received three years ago. So supposedly he fixed it now. But guess what.. they charaged me again for repair!! They obviously don't care about keeping their customers... there are many other air conditioning companies around.