They became involved with me and my husband (patient) around 6 weeks before he passed away of CJD…read more We both loved each person we came in contact with at the facility and who came into our home to keep an ongoing connection with us. They are the best and should anyone need to have Hospice come into your home for end of life care they have my complete thumbs up. They helped me tremendously as the caregiver, even giving me a 3 day respite care of Tom in their facility. I am sure this has been used by many before but they signed Tom up one hour after calling and I had the 3 day respite care so I could visit my daughter for a late Christmas and they had it all set up with 24 hours of our accepting them and they us. This was amazing to me and I am so grateful for this awesome facility and all workers there, God bless each one of you!

The Villages Cornerstone Hospice House Casa Bella Dr.'s, nurses, whole staff, shown so much empathy…read morefor my brother Ken, who was in the hospice house and for me and my little Morkie dog Bella. We stayed the whole time hardly ever leaving my brother's side. They made sure I was just as comfortable and had everything I needed. This experience was the absolute hardest experience I have endured in my life and I would have NEVER gotten through it with them, explaining everything and quality of caring for my brother in his final days. I recommend them to everyone I talk to. Thank you Cornerstone for making the end of life a little easier for them and their loved ones. Oh! Every morning, there were fresh cookies and coffee... the whole experience and staff were phenomenal.

Lake Eustis offers exceptional care and compassion for their patients and families. The corporate…read moreleaders are passionate about providing the best possible care through the candidates they hire. They have put together a Team of leaders who are dedicated to the success of their employees and offer daily support and encouragement. These two things combined, can not be matched by any other company. I am truly grateful to be a part of company that lends itself to honesty and Integrity in all aspects of the business. Lisa Seal-Admissions Director

Quality of care is above average. The staff genuinely care about the patients and families…read more Everyone here is considered family. Not only is the Rehab team amazing, I can't say enough about the nursing staff. They go above and beyond every day to make sure residents/patients are protected and cared for. Amazing team!

I was a resident there. While I was in the hospital they stole my safe with all my jewelry.read more

My elderly mother was in this facility and had to remove her from all star assisted living because…read moreof too many personal missing items such as clothes and diapers me and my sisters often buy our mother. She was not taken well care of. She had face bruises that I was told was due from falls but I believed otherwise. My mother resides in a nursing home now and there's a huge difference, no more missing clothes, diapers nor face bruises due to falls.

This review is for the memory impairment unit. My family is absolutely thrilled with the care and…read morecomfort they are proving my mother. My mother has dementia and is severely impaired but both my parents strongly resisted needed care. Things peaked to a crisis and we had to have our mother admitted to the hospital until we could find her safe care. Freedom Point was the first place we toured and we were stunned at how beautiful, the facility and how engaged the residents appeared. They were able to admit our mother in just a few days and from the minute she walked through the door, she hasn't stopped smiling. The worked with us on every step and were patient and caring. This place is awesome!!!

Excellent care. Everyone is respectful and treats you well. They follow through with everything…read moreordered by the doctor. Even with Covid restrictions they find a way to entertain you. Including going room to room offering daily puzzles, snacks and if needed to be escorted into the Vogue room for music. Pt was excellent. A guest can buy lunch or dinner and have dinner with you. It should be ordered the day before. The patient has a menu to choose from weekly. The kitchen has orders to dietary requirements. The doctor comes in once a week but is on call. There is a physician assistant that also makes the rounds. Excellent. When there is a shift change the nurse on duty comes into your room and introduced themselves to you. They all seem like o care.

My dad resides her The staff are wonderful. They take good…read morecare of the residents and have activities every day. Highly recommend

I felt obligated to do a review on this facility since there are so many memory care/assisted…read moreliving facilities in florida and with a high senior population, sharing our experiences is important.  In the beginning, the staff they had in January 2026 were compassionate and genuinely cared for my mother, not that some of the current aren't compassionate and caring, but at that time took more pride in their care for ma. The Wellness Director was friendly and seemed like a take charge person in the beginning. The Lifestyles Director was great from the time my mom became a resident to the time I moved her out. The food was decent and she was allowed to have seconds in the beginning. The countryside feel and the large suites were also positives which made us decide to put our mom with Serenades. Things were good for about the first 3 months and then I started noticing things that I found concerning. My sister had complained about how the bathroom was not being cleaned and it was addressed with the Wellness Director. Then I started noticing the smell of urine in her room and this smell was there from the time I started noticing it in May until she moved out. I did bring it up with an aide and she told me that her urine was concentrated and that's why the room smells. I looked at her in disbelief. Her sheets needed to be washed on a regular basis (which wasn't being done) and the room needed to be disinfected. The only housekeeper that santitized her room and kept it vacuumed along with the bathroom cleaned left the facility so after that the condition of the room declined so I had to address this with the Executive Director, since the Wellness Director wasn't much help.  The last week before I took my mother out of this place I asked one of the aides if she would wash her clothes since they had stunk of urine and were piling up in the closet. I had paid for the entire month of July so they should have washed them. The next day as I was moving her furniture out it still smelled of urine soaked sheets so they never washed her clothes (see attached). Another big concern was her hygiene care. They would dress her in the morning and not wash her face or aid her with brushing her teeth before taking her to breakfast. I noticed her teeth getting brown and asked the staff about this but no one could tell me when was the last time her teeth were cleaned. I did ask the Wellness Director about it and she was supposed to handle it and never did anything so that lead me to talking to the Executive Director and requesting a meeting to address this.  The thought of her eating her food and talking to people in there for months without her teeth being cleaned made upset and sad. Another concern was her safety which again seemed to fall on deaf ears but with persistence the Wellness Director did put up signs to secure a wheelchair near the bed which I found out was considered a restraint and dangerous. I asked for ideas to keep her safe like possibly lowering her hospital bed at night but I never received any response from the Wellness Director. I decided that due to the above issues that it would be best to move her out. If you decide to bring your loved one to this facility, please keep very close eyes on them and make sure you are getting the care you paid for.

This facility has the best food. Some ALFs have a choice of 2 or 3 meals and consider that…read morerestaurant dining. This facility has 40-50 different meals to pick from. They are also the most affordable for day respite. The facility had a perfect bill of health from the annual survey from the Agency for Health Care Administration- 2018. I would recommend this facility - but don't take my word for it speak to the family members that have family there.

My Mother has been a resident at Mission Oaks for almost 2 years. When I visit her most every day…read moreit is so comforting to feel so at home. The staff is always friendly and ready to help. It has been a journey dealing with Alzheimer's, but having the staff at Mission Oaks by my side has made this difficult time easier to deal with. I've learned so much from them and adjusted as we go along. The food is great! The Activities are wonderful and the activities personnel, Danielle and Nora are beyond great! Their trips on the bus are especially meaningful now that Mom can't walk on her own. It's so wonderful for her to get out and see horses, the countryside and to go out to lunch once a week. Thanks to all of you!

It was the worst experience. Zero Stars..Our relative went into memory care, able to dress herself…read morebath supervised and eat meals with a good appetite on her own. Able to converse, etc. In four months she passed having fallen cracking 4 ribs. Head trauma 4 times, UTI, infection, med issue all in 4 months finding her face down in her food due to their primary in July doubling her dose. all accidents during her waking hours in the am. Supervision and care was obviously inadequate. Hospital records and time do not lie. The 21/2 yr. Old facility 2023, was a nightmare, ​ 17 lbs lighter in 2 months, died malnourished and severely dehydrated with 4 head and cracked ribs all in her bedroom, developed pneumorthorax, always found alone they would find her. Why didn't anyone assist during am waking hour? with so many head traumas putting her into a wheel char and no longer able to open her eyes. The communication was so frustrating. Our beloved passed Dec. 1, 3035. Was admitted July 22, 2025. Filed grievance and never responded to family to date.

uncle is a resident at RPA. . The staff is very attentive for all matters and is truly like an…read moreextended family. The facility is clean, healthy, and creates many special activities thru out the year. From Christmas parties, [that include children and all of the family], Veteran day activities, brunches, spring parties, and a multitude of things always going on. I could go on and on and it sounds like an advertisement; but it truly is an excellent facility for my uncle. I know he is safe, healthy and well cared for at Regency Park Assisted Living..

My experiences with the Mayflower have been terrible. I have a family member who went through the…read morerehab portion for after stroke care. The staff (most not all) are rude and do not communicate with family members about their loved one. They do not return phone calls. They talk rudely to the residents and about the residents to other staff members. My loved one sat in their soiled brief for over 2 hours on more than one instance because the nurse would not answer their call to take them to the restroom, which resulted in an infection. My loved one has also been given the wrong medication which resulted in an ER trip. Seniors deserve to be treated with dignity and respect, not like they are children without a say. Do yourself and your family member a favor and do not send them here for nursing/rehabilitation. I can't speak about the other parts but this area is horrible.

Negligent!!!! Hundreds of the Mayflower residents living in the Independent tower still are not…read moreallowed back to their apartments after the underground parking flooded during Hurricane Ian ( 9-28-22). As of today 11-4-22 the residents are still not allowed to go to their apartments even to pick up their belongings. Many are living in hotels. The Mayflower neglected to take care of flooding which has happened in the past but this time it fried their electrical, the generator and the elevators. Here is the latest update from CEO Steve Kramer on 11-4-22: This week, we continued to make progress on repairs to our electrical system. We received two tractor trailer loads of temporary electrical gear, which are being prepared for installation once the demolition of the existing electrical equipment is complete. We expect demolition to be complete and equipment installation to begin by the middle of next week. Once temporary gear is installed and activated, we will be able to initiate elevator repairs. Again, much of this work is happening simultaneously. As you know, we originally asked residents to prepare to vacate their apartments for three to four weeks, based on information we had at the time. Next week will be the four-week mark - and while we have made monumental progress in a relatively short amount of time, given the scope of our repairs, we clearly will not be able to have residents return yet. Because we are still awaiting confirmation on lead times for some critical repair components, we cannot yet provide a specific return date - but our contractors and suppliers are working with us to expedite the process as much as possible. As soon as we are able to solidify the timeline, you will know. We've had a number of inquiries regarding concerns about the possibility for mold growth in the apartments. Please know that we are regularly monitoring the apartment towers, and both our Building Services Director and Director of Construction agree that this should not be a concern in the apartments. Additionally, the garage and areas that were inundated with water have been remediated and treated as well. Many of you have been visiting the new Mayflower healthcare building. If you do: As a matter of safety, please do not park in the designated Fire Lane when you first enter the new building's parking lot. The City of Winter Park has been issuing citations to vehicles parked in that area. Finally, I'd like to share some good news: Last night, the Winter Park Chamber of Commerce held their annual Best of Winter Park reception. I am happy to let you know that, once again, The Mayflower was voted Best Senior Living! Congratulations! You are all a big part of helping us achieve this recognition. Steven Kramer, FACHE President / CEO