My husband Sidney was in the Hospice House for only a short period of time. However, every single…read moreperson that we met treated us both with dignity and respect. They not only made sure that my husband was comfortable but also made me feel welcome and at home. I can't thank you enough Cornerstone for your professionalism, kindness, and compassion. May God continue to bless each of you. Mary Richardson

We were with Cornerstone hospice before my dad passed away not even a year ago so I went with them…read morenow that my mother's in hospice and what a drastic difference as of today she has no nurse no Social Worker the Team Leader Jamie is absolutely horrific to deal with she talks over people takes no accountability for her employees and is downright rude. Do not believe the five star ratings that you have seen here they are a complete utter and outright lie. They aren't keeping track of her prescriptions. We see them once a week. We haven't seen an aid for two weeks and we cannot even get medicine filled. It's like they really just want the people to die. My father was only in their hospice care for about 45 days before I kept him home up to five days before he died in Cornerstone the grief counselor would not give me counseling because she didn't like the way that I looked wrap your mind around that didn't like the way that I looked. They never found us grief counseling. I'm coming up on losing both of my parents within one year. They don't care they don't offer any services except a volunteer to sit and speak with my mother and she doesn't even want that. They've never given us any community resources to help me out in doing errands or small things around the house and I am burnt out they know it. They know that my actual life was in jeopardy. I had a stroke. My mental health is failing and I'm not able to be there for my mother the way I was with my dad. This is a direct result of the care that we are not receiving from this organization. We don't even know her new team the nurse or the aid or the social worker. Let me just tell you, Leslie the first Social Worker was horrible. It's hard to believe that she even has a license. I'm a social worker so I know I worked in family court for 20 years. The quality of people that they provide is just not good. We tipped them all $50 at Christmas the team separately never heard of thank you and this is the kind of car you get. I just spoke with Jamie today and she literally would not let me get a word in edgewise so I just hung up please if you have a loved one and you want compassion do not under any circumstances use Cornerstone trust me when I say they honestly do not care about a dying person or a patient that needs help and they definitely don't care about the caregiver. After speaking with Our Medicare, we are not receiving the services. We are entitled to, and they've never sent us supplies for personal use no pull-ups no nothing but yet they've build Medicare proving once again. Anything in this area is fraudulent charging to Medicare stay tuned.

Amazing Private Duty company. They do take long term insurance. FYI- this is not a Medicare covered…read moreservice. What First Light Provides is worth every penny. They make sure the caregivers they provide are a good personality match for their clients- they keep changing them out until things "click". I have had many patients utilize their services, and all of them have had only wonderful things to say! Need respite from caregiver duties? Need help giving a loved one a bath a few times a week? Changing linens? Grocery shopping? Safe Transport to doctors appointments? Help reminding mom or dad to take meds while you are at work? Call them!

You couldn't be in better hands. Care that is genuine and thoughtful - Karen and her team go the…read moreextra mile every single day! It is so hard to trust someone with your loved ones care and that is what makes First Light unique.

We spent an impromptu afternoon in Mount Dora last Sunday. #BESTdecisionever Not only did we enjoy…read morequality family time, but we had the opportunity to support small businesses and the artist community. It was a WIN! One of the many places we visited was the Hospice Hope Chest. Let's start with the two ladies behind the counter who are simply lovely. My daughter and I both left with some treasures, she departed with more than I did. ;) I purchased a collectors item for a friend's birthday and a fantastic gold vintage clutch for myself. Let the record reflect I didn't need another gold nor vintage clutch, but also let the record reflect it gives me JOY! So for $8 and to support a great cause, I bought it. If you're a fellow thriftaholic and find yourself in Mount Dora, stop by the Hospice Hope Chest. It's an accessory haven and they also have a few amazing furniture pieces and lots of items for the home. The store is arranged well and the customer service is superb.

I'm not writing a negative review, but if you're an avid thrifter, don't believe the comments…read moresaying the prices are reasonable. That being said, this is a very nice, curated shopping experience, so you don't have to wade through junk to see the good stuff. I had to flip to more of a boutique/antique shop pricing mindset, which was fine because I'm happy with the quality and selection of things I purchased. They also price things at half of what they find via Google images, meaning they're pricing according to prices and not sold comparisons, so just be wary on the items that are priced at more than what they should be. It's definitely worth a stop!

They became involved with me and my husband (patient) around 6 weeks before he passed away of CJD…read more We both loved each person we came in contact with at the facility and who came into our home to keep an ongoing connection with us. They are the best and should anyone need to have Hospice come into your home for end of life care they have my complete thumbs up. They helped me tremendously as the caregiver, even giving me a 3 day respite care of Tom in their facility. I am sure this has been used by many before but they signed Tom up one hour after calling and I had the 3 day respite care so I could visit my daughter for a late Christmas and they had it all set up with 24 hours of our accepting them and they us. This was amazing to me and I am so grateful for this awesome facility and all workers there, God bless each one of you!

The Villages Cornerstone Hospice House Casa Bella Dr.'s, nurses, whole staff, shown so much empathy…read morefor my brother Ken, who was in the hospice house and for me and my little Morkie dog Bella. We stayed the whole time hardly ever leaving my brother's side. They made sure I was just as comfortable and had everything I needed. This experience was the absolute hardest experience I have endured in my life and I would have NEVER gotten through it with them, explaining everything and quality of caring for my brother in his final days. I recommend them to everyone I talk to. Thank you Cornerstone for making the end of life a little easier for them and their loved ones. Oh! Every morning, there were fresh cookies and coffee... the whole experience and staff were phenomenal.

Hospice is not for the faint of heart! My mother recently passed away at AdventHealth Hospice, and…read morealthough there were a few missteps in the beginning, and after many chats with her care team we came to terms and understood how it works. The care teams are 100% patient oriented, and the support teams are wonderful, too. Everyone as a whole genuinely cared about my mother, my family and I. Although AdventHealth is a faith based institution they accommodated my mother's jewish faith. My only issue was with an individual on the medical team who took it upon themselves to "preach" to us which we found very uncomfortable!

Advent Orlando inpatient hospice DO NOT put your loved on there! We expected the same as an room we…read morehad ever had there but no. Hospice patients are put in the oldest building on the campus directly next and under the helicopter flight path and landing area. Next to ambulance parking and loading docks. Noise non stop. Our "finest" room had one sofa to sleep on. I had to fight w charge nurse to move chairs to create a place to sleep next to my husband. No cleaning in room for six days. Inadequate saftey in bathroom and a communal shower! Total bio hazard! Save that one nurse the staff was wonderful, doctor caring but when I raised hell about the facility I was told improvements would be made but they would not be moving patients to any of their new construction or newly acquired buildings. They simply DO NOT CARE about dying patients. Its been a month since I requested from the hospice manager to be contacted by his direct boss. Nothing. My husband's remark when transfered " I worked hard all my life to die in a dump" My family is forever scarred by this place.

I have stage 4 RCC and dealing with pain management and my oncologist had become ridiculous…read more Instead of me telling them what I needed and what my concerns were they told me basically how I felt, how I thought and provided no relief at all it just felt like a money grab as most healthcare facilities are. Vitas come on once I decided to end chemo as it was not working and cost me 12000 in dental work. From day one they listened they let me talk they let me tell them how I felt. They put together a plan and have been nothing short of exceptional so far. I now receive equipment that I need and the correct medications so that I can possibly enjoy the rest of the time I have with my family. Maybe I just got lucky but I pray that anyone else using Vitas has the same experience that I have. Honestly I actually have hope which is something I haven't had in 2 plus years. God Bless.

DO NOT ALLOW YOUR LOVED ONES TO BE CARED FOR BY THIS COMPANY…read more I used this company personally after leaving the hospital. Lack of organization is an understatement. The very first night I had a person who was subbing in for my team come to the house. After a FaceTime with a Dr. I was prescribed medication for the pain only to find out a week later from another Dr. that this should never have been prescribed to me because it is bad for my liver (THE WHOLE REASON I WAS IN THE HOSPITAL AND UNDERWENT SURGERY). My wound opened up and I was bleeding through bandages and needed help. I called and 3 hours later and multiple phone calls still no one showed up so a family friend had to take me to the hospital which completely defeats the purpose of having 24/7 service. They have a deep need to visit you on their timeline and schedule and no real care for when YOU need it. I had someone try to set up an appointment day of because they 'were in the area and just wanted to stop by'. I needed medical services and that takes a back seat to repetitive questions and multiple individuals asking questions as if they have no filing system so best of luck they will remember what meds you are on without a new person asking for yet another complete rundown of what you are taking. I CANNOT STRESS THIS ENOUGH. I am not on here rating this because I am upset. I am rating this so that a loved one is not lost in their stupid system and suffers needlessly in pain. I would never nor will ever recommend this company. Their industry is pain mediation and you will spend more time telling them what you already told 5 other people then them actually caring for you. Still waiting on the medical equipment I requested VITAS. I hope someone has the time and patience to sue the hell out of you guys but until then all I can do is warn people how truly useless you have been when all I needed was some bandages and minor medical equipment but sure I guess I'll go fetch those things which makes you obsolete and grossly unneccessary and overpaid.

This company was very unorganized and promised hospice services that never were fulfilled, then of…read morecourse blamed it on understaffed issues. Not my problem. One weekend visiting nurse near even touched the patient she was visiting! Stayed at patients residence 13 minutes exactly! Would not EVER use this company again.

WARNING! Stay away from Halifax Hth Hospice. Hubby was with them with TERMINAL Lewy Body Dementia…read morefor almost 2 years and they were consistently INCOMPETANT and DISCHARGED Hubby Effective that night.... because of a disagreement I had with Social Worker who was ALSO Incompetent and unable to provide Respite for Me (as Caregiver)...EVER. Left us with No Meds, Supplies or Equipment. We Appealed Discharge with Acentra Health and WON ...and they still Refused to provide CARE for my Husband. Suggest you try Advent Health Hospice instead. Caregivers and sick patients don't need to deal with Incompetence and being left in a dangerous situation without Meds and Equipment without having the chance to procure the Meds/Equipment. I was told by Social Worker that the Halifax Health Hospice Care Centers would NOT accept LEwy Body Dementia patients! HORRIBLE CARE!!! PROTECT YOURSELF and YOUR LOVED ONE. DONT CHOOSE HALIFAX HEALTH HOSPICE!!!!

Lake Eustis offers exceptional care and compassion for their patients and families. The corporate…read moreleaders are passionate about providing the best possible care through the candidates they hire. They have put together a Team of leaders who are dedicated to the success of their employees and offer daily support and encouragement. These two things combined, can not be matched by any other company. I am truly grateful to be a part of company that lends itself to honesty and Integrity in all aspects of the business. Lisa Seal-Admissions Director

Quality of care is above average. The staff genuinely care about the patients and families…read more Everyone here is considered family. Not only is the Rehab team amazing, I can't say enough about the nursing staff. They go above and beyond every day to make sure residents/patients are protected and cared for. Amazing team!

I'd like to give a huge shout-out to hospice of Health First! When my father entered hospice only…read moretwo months ago, we still thought that he would live a couple of more years. He had many illnesses that could take him at any time, and hospice provided me with extra services so I could take care of him at home. The doctors and nurses, as well as myself and my father, thought that he would still hang on for a couple of more years! He was full of life. Little did we know that only 6 weeks later we would be going to his funeral. The nurses and CNAs and staff of Health First hospice helped us every step of the way. As my father's Health deteriorated quickly, his nurse came sometimes every day to provide assistance as needed. I could not have gotten through this without them!