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    Edible Arrangements

    2.1 (68 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Edible Arrangements

    Gift shops

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    This is what was delivered. Tiny strawberries, a low count of grapes, and disheveled presentation.
    Bob E.

    The delivery was a day late. There is no one in the store to talk to about the delivery status. Two phone mails were left, but none were ever returned. What was delivered looks terrible compared to what I paid for on the website. The tool for tracking the delivery status was never updated once the order delivery started and was delivered.

    Wrong order!

    I went in person to place my order.. gave specifics on what I wanted (I ordered the box 4 strawberries, 4 pineapples, 4 apples all chocolate covered) to be delivered the next day. My order gets delivered at 630pm as store closes at 7. When I opened the box it was incorrect. I called the next day...I was told the young women I placed my order with only noted that I didn't want bananas and nothing else. After explaining why the box was incorrect and what I actually ordered, I was then told they're remake it and have it delivered the next day. The next day comes and goes with no delivery. I go back to the store in person and was then told they weren't going to make it because the employee said I only said no bananas. There was no communication or then changing their mind or nothing. I said do you think if that's all I said and I didn't give exactly what I wanted in the box that I'd still be coming and calling??? That particular woman offered to remake the box the next day (I couldn't make it back up there so I don't know if she did it or not). I don't live close to this place so having to keep going up there is frustrating at the very least. They have cameras but nobody wants to run those back to prove the employee just didn't notate what I ordered properly they'd rather just not do the correct order and just apologize....very very simple. Horrible customer service and the employee barely knew how to place the order. I've ordered from them a lot and always get the same box with no problem. Very disappointed. I also don't eat white chocolate and that was in the box also with no chocolate on the pineapples. pic below.

    Where you at though? 2nd time in a week

    I wish no stars was an option. Placed an order at store 412 early in the morning for 1 hour delivery. I expected it to be late but not 7 hours late. I waited over an hour on hold to speak with someone and they told me my arrangement was out for delivery. It was not, the people on the phone were extremely rude and my order still isn't here and their office is now CLOSED?? I would never purchase from them again.

    Very small - used pill box for size!!!

    So disappointed AGAIN! Ordered something to be delivered to friend last Thursday on her last day of job - it was not delivered and I was charged the expensive fee and additional $9.99 same day fee. I called - never answered. Tried cancelling online but would just spin and never allowed me to cancel. Charged my card and did not deliver until today - 4 days later at almost 7pm at night and friend is out of town for the week getting trained for new job!!! Also, what I got for $109.90 was not what was shown and so not worth it. This was not my first time having trouble with Edible Arrangements and swore I would not do it again - so shame on me - but I will never order from them again and tell everyone I know how bad of an experience and no customer service!!! Pictured with pill box to show the small size.

    12-piece dipped fruit
    Michelle S.

    I stopped by with little notice to pick up a birthday reward and while it took an extra couple minutes to put together the young lady could not have been any sweeter. I took the box home and it was beautiful. Took the picture after I enjoyed a dipped pineapple flower. This will be a wonderful dessert for our Saturday night dinner. I have the next three family members birthday gifts already in mind. Even though they are out of state, this local location will receive partial credit for the sale and I'm happy to give them my family's business.

    Delivered on time and looks like the picture!
    Alicia P.

    My aunt was admitted to the hospital in a different part of the state. I didn't know when she was going to be discharged and sent home... found out she was discharged on a Friday late afternoon. Immediately I wanted to send something. And I thought.....how perfect to get a nice delivery that is pretty AND tasty! I don't order these often, they are pricey, but I put in the order on a Friday evening requesting a Saturday (next day) delivery. The ordering was super easy, was very straight forward and you knew exactly what to expect. I was surprised to get a text right around lunchtime stating that she received her delivery and "just in time for lunch"! The picture attached to my review was what she received. Looked just like the picture and couldn't be happier that it arrived so quickly with ZERO issues! Very happy with this online experience.

    My order. Not nearly as pretty or as large as what the website advertises.

    I paid $134 for an arrangement for my daughter's birthday, and it was probably half the size of what I paid for. I do not plan to purchase gifts here in the future. When I arrived to get my order, it was not at all what I wanted, which meant another trip later.

    Horrible experience with this Jacksonville store. Submitted the order on Monday the 13th and it's Thursday the 16th and the order just shows "creating order"; it's fruit and chocolate, does it really take 3 days? I can't reach anyone via phone because all i get is a nauseating message on repeat with no one ever responding. These stores are franchised, I've used Edible for years for my clients, this is the first time in Jacksonville and I'll never do it again. Horrible customer service, horrible experience.

    Chocolate covered strawberries and teddy
    Jerry H.

    My wife spiritual son wanted to say I love you with an edible arrangement! Everything went smooth. I picked up the arrangement. No problem but the store looked run down and had a capacity limit of 5 people. It is a tiny edible arrangement store. My wife enjoyed the gift. Nothing says love than an edible arrangement. Products great but store was run down looming. Staff was superb!

    Three chocolate covered granny smith apple slices.

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    1 month ago

    Recipients always love their order. They always turn out gorgeous. Everything fresh.

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    Page 1 of 2

    Ask the Community - Edible Arrangements

    Review Highlights - Edible Arrangements

    And I thought.....how perfect to get a nice delivery that is pretty AND tasty!

    Mentioned in 2 reviews

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    Sweet Pete's Candy

    Sweet Pete's Candy

    4.3
    (444 reviews)
    7.2 mi
    $$

    Fun in every way possible! This is a wonderful spot for a casual meal, quick beverage, buying…read morecandy, or playing arcade games. My wife and I stopped by on a Saturday for a tour of the candy making facility, where we learned a lot about how the chocolates and other candies are made, and we were even able to design and enjoy our own custom chocolate bar. This place has everything that a fan of sweets and fun can enjoy - retro candy, a colorful environment, and enthusiastic staff. From our tour with Joy, our complimentary sea salt caramel from Barbara, everybody on staff provided a joyous afternoon. The tour is highly recommended, where you'll get to see how the product is made, and even get to see one of the original Golden tickets from the original Wonka movie. Pricing for the tour is very reasonable, and it's a great way to spend an afternoon. Parking was easy right around the corner from the front entrance. If you're in the Jacksonville area, this is a fun event for people of all ages!

    The minute you walk in you are treated to their signature salted Carmel which was delicious!…read moreThe staff are lovely and there seems like they are well staffed and understaffed at the same time? It felt like a lot of Indians with no clear chief. The tour starts in the chocolate room, gotta love that! Chocolate covered chips, cookies, marshmallows and fudge all around. The restaurant was filled with dirty tables, the bar was in disarray. The food portions looked small however at least it kept coming out! The owners family has been in the candy business for years and he still works there everyday, that's awesome! :)) I'm glad we checked it out. Thank you Sweet Petes! You can trust me, I am a candy eating American. ;D

    Photos
    Lollipop Class
    Lollipop Class
    Introducing : The Van DOUGH This cookie dough milkshake is complete with Starry Night gummies and a chocolate EAR!
    Introducing : The Van DOUGH This cookie dough milkshake is complete with Starry Night gummies and a chocolate EAR!
    Sweet Pete's Candy

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    Brass Tacks Coffee

    Brass Tacks Coffee

    4.5
    (292 reviews)
    0.3 mi
    $$

    I was on southside blvd and needed to pass some time. I wanted some coffee and Brass Tacks caught…read moremy eye. The parking right in front isn't the best but there is ample parking in the shops surrounding the business. The environment was lowkey with several patrons on laptops or catching up with friends. I had no idea what I wanted but definitely wanted to try their drinks and a biscuit. I ended up having them customize an iced caramel latte and ordering a cheddar and cheese biscuit. Everything tasted amazingggg. The biscuit was fresh and I didn't feel heavy after eating it. The latte had the perfect amount of sweetness. Both items complemented each other well and the pricing was very fair. They do sell their own coffee and it seemed like everyone had a cup. I think one of the better things about it is the drive-thru for people who don't want to get out the car. I am confident enough to use the drive-thru now that I have a go-to order. I rate this place a 10/10 and I will definitely be back to try some of the pastries and different coffee flavors.

    The food here is AMAZING!!! I got the classic sammie with biscuit, bacon, pimento cheese, and fried…read moreegg. The biscuit was soft, flaky and just delicious. The pimento cheese was a nice alternative, not offered at most breakfast places on a sandwich. I could eat this once a week! The Island girl coffee was perfect. All my favorite flavors in a coffee. Great service nice decor. Will be back!

    Photos
    Been a while but the Island Girl blended and coconut brownie combo was awesome!
    Been a while but the Island Girl blended and coconut brownie combo was awesome!
    Ordering area inside
    Ordering area inside
    Coffee Shop

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    Coffee Shop

    Edible Arrangements - giftshops - Updated June 2026

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