It's edible arrangements of course it's gonna be five stars. I think we need more of these up here in the high desert. read more

I honestly don't know how this company gets away with advertising one thing and delivering something completely different. The arrangement we received looked nothing like the beautiful photos on the website. The flowers were different, the bouquet wasn't even close to being as full, and it felt like a cheap substitute for what we actually paid for. To top it off, the order didn't even arrive together. The delivery driver forgot the flowers, so the birthday surprise showed up in two separate deliveries. That completely ruined the presentation and the whole point of sending a gift. When you charge premium prices, people expect premium service and a product that at least resembles what's advertised. Instead, it felt misleading and sloppy from start to finish. This was supposed to make someone's birthday special, but it ended up being frustrating and embarrassing. We definitely won't be ordering from Edible Arrangements again. Corporate won't even pick up... read more

Edible Arrangements - What was actually what I got & paid for . Completely different than what was pictured on their website . What a sham & scam ! - Florists Near Me - Victorville, California

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Your service is very poor, and when your company makes a mistake , they don't take responsibility. And then they want the customer to remain silent. That is bullshit. How the hell I ordered before Valentines and you ran out of Carmel? And then you didn't even give the customer a call. Wow, Do explain that to me. read more

Thank you Kimberly! Excellent customer service. My chocolate covered strawberries order was perfect. Delivery was on time. Keep up the good work! read more

Family ordered two bouquets and a fruit tray for my wife and mother for Mother's Day. Both were supposed to be premium bouquets with a vase upgrade. However, only received one premium bouquet with the vase upgrade. The other was some dying roses with chocolate smeared on the plastic wrap and in a basic vase; the price difference is 30% from what I purchased. When I brought it to their attention, Dustin did very little to accommodate the error and make things right; 10% refund of the order and a verbal promise of 15% for a future order does nothing, especially if I'm not going to order. I did not want to further the issue as I was only talking to Becca and she was just relaying the message for Dustin. read more

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WARNING; Don't be deceived like I was ! If you signed up to be a driver on indeed app . It shows that the pay rate is $17-$30 an hour ! That's a total lie ! It's only $8.00 per batch that's only delivered "perfectly "to the customer. If not , then no pay . You have to use your own vehicle, then wait on your car couple hours in the cow line that wrapped around the side driveway. They don't reimburse you for gas or insurance either. Not worth it . Don't work for free or be taken advantage of . Read the reviews , they are mostly negative read more

Every Christmas, relatives in Toronto, Ontario CANADA generously send us a gift of our choosing, and the last several Christmases, we've opted for a trio of chocolate covered bananas, strawberries, and apples from Edible Arrangements. It's something we wouldn't ordinarily buy for ourselves because they're pricy, but they're delicious, an extravagant treat and truly something special. Christmas of 2022 was quite a shock when I brought home our gift of two boxes (valued at $60) and saw that the strawberries were completely unacceptable in both boxes. They were miniscule and some were not even ripe (see photos). After the Christmas/New Year's rush, I sent a letter to the Victorville, CA store owner (Tammy Serrano) whose card I had picked up the day I went to get our gifts, and I requested that she refund our relatives 1/3 ($20) the price of the boxes we received or that we be provided with a replacement box of 8 chocolate covered apples or bananas in lieu of the completely unacceptable strawberries. I received no response whatsoever to my letter. Consequently, in the future we will request See's chocolates from the new store near Jess Ranch instead of taking a chance on Edible Arrangements. One would hope that a business would take pride in the service or product they deliver but such was not the case for us with this store during the Christmas holidays of 2022. read more

Edible Arrangements - What they advertise online - Florists Near Me - Victorville, California

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Happy Mother's Day I received old, frozen thawed, molded fruit ... I threw a couple pieces away looking for a good piece however, I never found one worth eating.... Go to Food 4 Less get a fruit tray a head of lettuce & some toothpicks game on ... read more

Edible Arrangements - strawberries, pineapples, strawberries, and strawberries - Florists Near Me - Victorville, California

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My husband placed an order for my daughters birthday to deliver in Helendale on the website. Order was confirmed a few days before her birthday and a status was provided that order was being crafted the day off. That's a lie. It was never crafted or delivered. When I called today after Memorial Holiday on the phone, I was told that they don't deliver to Helendale. I asked for a refund and the lady stated we will get a refund my email. We tried calling so many times the day of and no answer. The day after left a voice mail. No one ever returned our call or email from the website. Order should have not been confirmed if there is no delivery to Helendale. read more

Edible Arrangements - Florists Near Me - Victorville, California

On may 5-15-24 at 10:00 am I had placed a order special for my granddaughter's and to my daughter I call back at 2:30am to check if it has been delivered and nope it has not been delivered yet to my daughter really really bad delivery service at this place 12180 Ridgecrest Rd in Victorville cal 760 269-0260. Am really disappointed .. read more

Ask for Dustin he made sure I was good for my anniversary. Told me it would only take a couple hours

I was so happy with your service today , 2nd timw for me and your driver went above and beyond to deliver my moms gift when she wasn't home and went to my grandpas house to deliver ! Thank you extra tipped and will be ordering again from you all. read more

Awesome idea for friends and family who live in other states. I sent a few arrangements to my Best Friend in Apple Valley, CA and my sister in SD they both loved it and the arrangements came out perfectly!. Ordering and customizing online was great! Watch for their promotions on their websites and you can find some pretty great deals. Delivery was on time and they give you updates when your arrangements have been delivered. Prices: are a bit high but if you want to surprise someone this is the way to do it. Fresh fruits and had no complaints of the fruits being old so thats a great thing. read more

Go see Dustin! Excellent customer service! He gets my orders perfect every single time! Thank you!!! read more

There's good service, bad service, and then there's this place where the service was so bad there's no word to define it. An order was placed to be picked up today at 9am. The person who placed and paid for the order put it under my name since I would be picking it up. At 9:45 I arrived and gave my name to pick it up and after much searching, they told me they couldn't find the order. After giving them the name of the person who placed the order it took a while, but they found it and said they had trouble because it hadn't been made yet. (Remember, this is 45 minutes after I was scheduled to pick up) He said they had 600 orders, and could I call in about an hour to see if it was ready. I was frustrated but given it was the day before Mother's Day I figured they had enough on their plate than to hear me grumble so I politely left. Living across town I drummed up some errands to keep me busy. An hour later I tried numerous times to get through to see if the order was ready but could not get through, so I went in at 10:45. The man I had spent a substantial amount of time with an hour earlier clearly had no recollection of who I was, or our conversation had ever taken place. I gave him the name of the person who placed the order, since that's how he found it the last time, and he began searching through his paper files for it. He was also helping someone on the phone, putting them on hold multiple times while helping me too. As he struggled finding the order, I reminded him of my name as well. I have no clue, but I doubt he even heard me. After a few minutes he told the woman his manager was right there with him, and he'd get to her as soon as he can. I'm fascinated that his manager is invisible because I couldn't see anyone else at the counter but him. He then mumbled about helping me and took off into the back for a while. When he came back to the counter, he picked up the phone to help the woman but not before telling me he had two people in the freezer truck looking for my order. My guess is one of them was the invisible manager as well, as from what I could see of their operation it seemed highly unlikely there were two people looking. After finishing with the woman on the phone he stepped in the back and asked for help from a woman who I had been watching make fruit flowers very slowly. Based on how she had been acting, I assumed she wasn't even likely an employee, but temporary help they hired for the weekend. She came to the counter and typed away on the computer. She found the order and was very snide when she said it was under my name and told him where to find it. As she glared at me in silence, I told her I wasn't surprised she found it under my name but expected it to be under the other name since that's how he found it before. I don't know if she suddenly had a physical condition, but she continued to stare not at me, but through me, as if I wasn't there. When I said, "I'd like to thank you for your apology," she turned around and went back having never said a word to me, or even acknowledging my existence. When the man fumbled around and found my order, he placed it on the counter and mumbled, "There," never looking me in the face. I grabbed my $40, small stack of tasteless fruit and walked out for what I can assure you was the very last time I'll ever set foot in there. I should mention, I wondered if the name screw up had to do with the order not being ready the first time and it had been sitting there all along. This wasn't the case as the person who placed the order checked and saw they had received a text message at 9:57am telling him the order was ready. This was a few minutes after I had first left and 57 minutes later than scheduled. I may call Monday and speak with someone but based on other reviews here I don't know if I have the time or energy to waste. I only take the time now because I feel an obligation to humanity to warn you to avoid this place at all costs. read more

Looked horrible melted on delivery, missing a whole bird.I was dissatisfied on my anniversary. read more

Edible Arrangements - How it was supposed to look vs how it looked missing a whole bird - Florists Near Me - Victorville, California

This place and their product is amazing! The manager Dustin was very kind and helpful. After all the money I have spent with this franchise, they didn't want to honor something but Dustin worked with me to make my daughters day. His staff was very friendly and communicative. read more

Edible Arrangements - 12 count of delicious chocolate covered fruit - Florists Near Me - Victorville, California

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I ordered at the last minute for Mother's Day, and I get it was a late order, but to simply not fill the order and then get a notice later in the evening saying that it couldn't be filled really leaves me hanging. Again, this is just my view. read more

I asked on August 18 at 2:02 pm if they could make about 120 strawberries for a sweet 16 birthday celebration that was scheduled on August 31. Let me see if we can accomplish that, she offers. As I patiently wait, I overhear her on the phone asking, "Do we do 120 strawberries? Would that come in 10 or 12 packages?" I'm not sure what the other person said, but she laughed and said, "Oh yeah, just don't want to make sure there was a cheaper alternative." She didn't even return my call to explain. I was actually going to get this, but I immediately changed my mind because I needed desserts and the celebration is in two weeks. Stay away from these people who just hang up you. I'm not giving this store any of my family's money anymore. For culinary bouquets, head to Los Angeles or somewhere else nearby. read more

Very pleased with my order today. Called to inquire about placing a same day pick up order. The gentleman who answered the phone was very friendly and helpful, guiding me to options that had more fruit (exactly what I was looking for). My order was ready for pick up at the requested time. Pick up was very quick and easy! Just walked in to the fridge and got my order, as directed by the gal at the front. Nice, full, beautiful arrangement! Thank you for the excellent customer service. read more

Edible Arrangements - Florists Near Me - Victorville, California

I Wish I Had Read The Reviews On This Store Before I Ordered. Please Do Not Order Their Fruit Arrangements. Awful !!! For Mother's Day I Ordered 3 Fruit Arrangements For $129.00 Each. One From The Texas Store And One From The Ontario Store. My Aunt And Daughter Enjoyed Their Fruit Baskets, They Were Fresh, Sweet And Very Good, I Was Told. No Problem !! I Ordered One From The Victorville Store And It Was Horrible, The Fruit Was Poor Quality, Sour And Bitter, Especially The Pineapples. After Mother's Day I Called The Store And Spoke To The Manager, Dustin Regarding My Complaint. Dustin Had Another Fruit Arrangement Delivered On 5/23/24 To My Neighbor In Victorville. It Was The Same And As Awful As The First Order . I Know Because I Personally Tasted Them. I Called The Corporate Office To Complain And The Call Is Constantly Bounced Back To The Victorville Store?? I Need Help From Corporate To Have My Money Refunded. I Don't Recommend This Business, The Fruit Quality Is Very Poor. . read more

Worst experience ever! I Ordered 2 bouquets of flowers for Mother's Day, we received them literally almost dead very ugly nothing like the picture. Never ordering from them again, and I don't recommend it to anyone. read more

If I could leave a no star I would. I am beyond upset! I placed an order on Tuesday to be delivered by Friday. I never received an email stating it was delivered. I contacted the location and the lady told me their van had broke down and if they could deliver sat. I explained to her that my god daughters birthday was today and tomorrow they would be out of town. She stated she would deliver by 6. Come 6:30 nothing was delivered and my friend told me she seen an edible arrangements truck at her neighbors house. I called and left a voice mail and when I checked tracking it still stated delivery was I progress. This store is unreliable and Ruined my god daughters surprise! Never ordering from here. Update: the manager or someone named Duncan called to state he received my voice mail almost 1 week from when I placed my order to " apologize " more like make excuses for the way he poorly runs his business. Stating both his trucks broke down and that Yelp is not an appropriate way to judge his business and only the " new" generation go to seek reviews on yelp, well guess who's ordering from edible arrangements? Duh the new generation not the baby boomers! He just argued his way the whole conversation And reconfirm that I will never order from them again! This store is a joke! Don't waste your time here b/c you will get disappointed. read more

Abigail was very helpful and patient with me as I had to cancel my order and redo it. They tried to deliver the order but the recipient was not home. They made sure to deliver the following day. Thank you Rebecca! read more

Had a great experience getting a gift out. They were very accommodating and friendly. Thank you guys for helping me make mom's birthday special. read more

Unfortunately they don't make them fresh or nice at least semi like the pictures. What I received was wilted, melted and a majorly sticky mess that had to be thrown away. The outside of the package left a sticky pool in my receiving hand. Looks like my sender paid over $70 but I received about $3 worth of salvageable pineapple. I feel so bad she paid :( read more

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Came in and bought a dozen covered chocolate strawberry's and a happy birthday balloon. When I came in they said they didn't have a happy birthday balloon and said okay give me a refund and then told me that they couldn't and said the owner would call me on Monday . That was two weeks ago and no call read more

I ordered an arrangement for $49.00. When I went to pick it up there were some melon balls that were smashed and the pineapple looked old. I asked the girl to replace them. She had to tear open the box to do that but then she put it back it back in the torn box! Won't be going back. I am glad I didn't have it delivered. read more

This is the SECOND time this location has ruined an experience for me and my recipient. It had been a few years since they messed up an order I placed but I thought I'd give them another shot for Mothers Day. I placed my order, included delivery instructions and a phone number- just in case. I told my mom something was coming and she sat next to her window for the entire afternoon and evening, waiting for her surprise. I had called to check in on the order earlier that day but the person answering the phones couldn't give me an ETA but said it would deliver before 7pm. The website showed that the order was still being "arranged" all the way until 10pm that night-- and you guessed right, the order NEVER DELIVERED. The next morning, I finally got in touch with someone at the Victorville store who said they attempted delivery but no one was home- which was untrue. The associate was unapologetic about the entire experience and wasn't willing to refund me without speaking to the owner, Kelly. After contacting the Edible Arrangements headquarters I received a refund but never heard from Kelly. How many bad reviews will it take to get a response from management of this location? Does Kelly care? Doesn't sound like it, so take your business elsewhere next time you want to send a gift to someone special. read more

Disappointed! I ordered an arrangement for a birthday and it was not delivered. I received a text message at 11:30 am saying it was out for delivery. I called the store at about 2pm to check the status and the woman on the line said there were a couple deliveries before mine. She reassured me that the delivery driver was quick and that the delivery would arrive on time. I called the store again at 4:00 to check on the status and many more deliveries were in front of mine. Unfortunately, it was being delivered to a school so my friend did not receive it. read more

They were very courteous and helpful getting the right arrangements I needed for a family reunion. Will recommend to anyone. Five star service. read more

Justin, you are awesome. Thank you for such great service and helping me out, when I made a mistake on the delivery date. You were more then amazing, taking the time to look up the address and determining that the delivery cold happen today instead of tomorrow. Thank you Thank You Thank You read more

I found this store to be responsive, friendly and the arrangements to be great. I am really impressed, by the way, my wife is really impressed too, and after all, that is the only measure that counts - Just Outstanding, Thank you read more

A fruit festival with chocolate dipped strawberries size small, looking beautiful! Arrangement contains: oranges, pineapple, cantaloupe, honeydew, fresh strawberries and dipped strawberries. read more

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I received a gift of flowers and chocolate covered fruit for my birthday. The flowers were the most fragrant flowers I've ever received. The chocolate covered fruit is simply the best. Delivery was on time and courteous. read more

I called in an arrangement for my friend in Hesperia, she loved it , prompt service , friendly and affordable thanks so much for all your help, I called from out of state so it's nice to know that a company can take special precautions to make sure your gift is received prompt and well thanks again Edible Arrangements read more

1 star because I couldn't leave 0. I am so disappointed. Ordered and paid for a birthday gift 15 days ago for delivery today. Called them this morning to confirm that it would be delivered today. Spoke with the manager who told me that it would be delivered today. Called back at 4:00 because there was no status update on the order tracking. Was told that it was still in the store and that the delivery driver was not answering her phone so they couldn't reach her to have it delivered. I was told that it should go out and be delivered after 5:00. Since they close at 5:30, I really hope so. read more

I ordered a strawberry platter with doves bundled with a flower bouquet to my dear aunt after the loss of her beloved husband. The Strawberry platter was delivered on time, but they failed to deliver the flowers that I paid $40 bucks extra for. I left 3 voice messages Trying to resolve the problem during the holiday weekend . I finally was able to speak to the manager Kelly and she did not resolve the situation to my satisfaction... They have lost my businesses after this bitter experience. read more

Didn't deliver my order I ordered it for the day before Easter for my fiancée then randomly refunded me two day later no explanation. Horrible customer service never buy from this company. Didn't email me or call me least you could do. read more

If I could give no stars I would. Don't waste your time on this place. I wish I had read the reviews before ordering anything from this store. Put in an order to be delivered and no one was home. Driver said she would try to come back, needless to say she never came back. Gave them some time to see if order would ever get delivered. Well the order never arrived. Tried calling the manager and he was a complete diva. Told him I have proof and an email that it was never delivered and the Manager wanted to argue with me! I will make sure to get the word out to not order from them, I will not stop here! read more