Do not order from them. My son passed away they delivered an arrangement from my work with half dead flowers and won't return my call. ****terrible service**** ****unprofessional and will make sure everyone knows. This is supposedly one of their locations in oak hills read more

Diana's Flowers - Dead flower arrangement - Florists Near Me - Victorville, California

I ordered a Mother's Day bouquet from this business and was extremely disappointed with what was delivered. The arrangement the recipient received looked nothing like the photos or description of what I ordered. Several of the flowers appeared wilted, withering, or already dead upon arrival. For over $80, I expected a fresh, high-quality bouquet, especially for such an important occasion. Unfortunately, the arrangement looked rushed and poorly put together, which was embarrassing to send as a gift. I understand holidays can be busy, but quality and freshness should still be a priority. Based on this experience, I would not order from here again. read more

My man ordered these flowers for me for Valentine's Day and I'm very disappointed with these flowers. Just by the look of them they have been sitting out for days, already dying. The water looks disgusting and not presentable at all. My man payed 100 dollars for these and for that price the quality is terrible and won't last even 1 week. read more

Diana's Flowers - Dead roses - Florists Near Me - Victorville, California

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The quality in their product is very disappointing. What I received was not even close to what sas advertised. There were less stems in what I received and the flowers they swapped for were ni of the same caliber. The process of the arrangement was $80. Not worth it at all. read more

Diana's Flowers - Florists Near Me - Victorville, California

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I received a bouquet from my son for Mother's Day from Diana's Flowers and it's the most beautiful arrangement I've ever received and I received many! Highly recommend! read more

My friend sent me a bouquet of "get well" flowers while I was recovering from a recent surgery. The bouquet consisted of yellow roses, daisies, and I believe chrysanthemums (sorry I'm bad at flower names, please refer to photo) with a large yellow happy face mug, which was really cute. The bouquet lasted very long, smelled wonderfully, and were fresh. The delivery staff didn't leave the flowers unattended at my door, instead, actually rang the doorbell and handed them to my dad. Thank you, Diana's Flowers, for delivering a bouquet of happiness right to my door. read more

Diana's Flowers - Florists Near Me - Victorville, California

I REALLY appreciated the service. They were patient and helpful trying to figure out just what I wanted. They lived up to the dream I had of a very big and enjoyably embarrassing Birthday arrangement for my 95 yr old Mom. It was ready on time and they couldn't have been more pleasant!! Good job Diana's!! Thank you. read more

Diana's Flowers - Florists Near Me - Victorville, California

Came in for REAL rose petals for my 1 year anniversary, I was dirt broke after spending all my money on gifts for my girlfriend. The lovely lady in the front listened to what I had to say, she was very sweet and decided it was up to her to save me. the boxes of rose petals are usually very small and quite expensive at $20 but she understood my circumstances and helped me out with a few extra for the same price. Miss if you're reading this I promised you a good review and a customer for life so here I am! thank you again because my girlfriend loved the gesture :) read more

Honestly, it is the best smelling flowers I have ever received! It has filled my living room with lavish scent. I will definitely order from here! Thank you read more

Diana's Flowers - Florists Near Me - Victorville, California

I ordered a deluxe flower arrangement with 5 balloons and chocolates . Paid 64.99 for deluxe, so I imagine it was gonna be a lot more Fuller flowers. It was with a purple pastel base and a pink bow wrapped around . Only to get the most basic flower arrangement with some old with roses not "yellow" and soem were still not open yet basic base and no pink bow . I wanted to surprise my BFF all the way from Long Beach. When she sent me the picture, I was so disappointed this is not what I paid for . You guys inky decided to refund me $11 after I showed you guys pictures, and then I emailed you guys how that was not fair. And just refunded $16 more. Is really frustrating how you guys treat your customers . Next time, send what we ordered, not what you "guys want" that's why we pay for extra. read more

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Flowers were not delivered when they said they would be. Time is of the essence and the person didn't receive them.

I order the tropical flowers for my son's birthday. And they are absolutely beautiful. They went above and beyond. I would definitely recommend them. read more

Diana's Flowers - Florists Near Me - Victorville, California

I ordered flowers (3/26/21) for my friend for her birthday (4/1/21) and is supposed to be delivered on 4/1/21, but my friend received them sometime over the weekend, because she texted me a picture on a Monday. Whoever picked up the phone said "We didn't deliver them because yesterday was a weekend". I told her my friend texted me the picture and it was delivered. The lady responded with "What do you want us to do?!" I said 'I'm just disappointed the flowers weren't delivered on her birthday'. Then she unknowingly admitted they delivered the flowers by saying "Maybe they got mixed up with the deliveries!" If you are going to order from this shop, make sure you call them and check they know what they are doing. The lady sounded like she did not care. She did not even apologize for their mistake. She sounded annoyed with a bad attitude. read more

Diana's Flowers - Florists Near Me - Victorville, California

Wednesday(May 4) I received my flowers that my son had sent me.I made sure the water was good.In the picture you can clearly see the water level is good.It was Beautiful.The next day Thursday(May5) the little roses were limp and bent over and the Daisies look a little rough. Thurs (May 5) around 4:45 pm I went on Diana's website put in all the information they asked for and told them the problem. I have not heard a word from them. Friday I changed vases and trimmed the flowers.That is probably the only reason some are still alive. Today being Mother's day I have a few Carnations that look good left out of the arrangement that had Roses,Miniature Roses,Carnations and Daisies. read more

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For Mother's Day, I ordered a big bouquet to have delivered. The picture showed 24 roses (basic) I upgraded to "Deluxe," which cost another 50 dollars. My total order was $160.00. That's a lot of freakin money for flowers. They delivered a bouquet of 12 roses... not even what the picture showed-12 less than the basic order showed. They agreed to replace it when they got their new shipment in. No problem. They said they would call when they they were going to deliver. I told them it was important to know when they would be bringing the order. They delivered the order without contacting me and the roses say on my front porch for hours because no one knew they were out there. The flowers began dying the next day. I'm so disappointed with this place, and we love getting moon flowers for Mother's Day. They really screwed it up. I would not recommend this place. read more

Freshest and most beautiful flowers. This is my second time getting flowers from Diana's Flowers. Last long, smell amazing, always fresh. read more

Diana's Flowers - Florists Near Me - Victorville, California

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I had a wonderful first impression over the phone when I ordered these flowers. They were extremely polite and enjoyable. Unfortunately, the results were anything but great. The flowers turned out nice, but nothing near how they are advertised on their website. This is the first & last time I'll order flowers from them. read more

Diana's Flowers - How the flowers looked. - Florists Near Me - Victorville, California

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I had no idea that Diana's Flowers would curate the order I placed or I would've deleted instantly. I ordered the premium version of the southern peach bouquet, and the received product looks small and basic. I ordered 2 balloons and only 1 was included. This place screws up orders too often and I paid too much for them to be this careless. read more

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I ordered a Teleflora plant arrangement directly from this florist for a friend a couple days before my friend's birthday. On the date they were to be delivered (on my friend's birthday), the florist called and said they didn't have the cute little blue vintage pickup truck that the plants were supposed to be in. Why didn't they know that sooner so I could actually pick something else? What was delivered instead was very disappointing and no where near worth what I paid. And I was told I couldn't get a discount for them not having what I ordered. read more

Diana's Flowers - This is what was delivered instead of the cute little blue vintage pickup truck Teleflora arrangement that I ordered. - Florists Near Me - Victorville, California

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I just called to find out about an online order I placed for my nieces graduation. The girl answering the phone should be fired! I wasn't happy about the $75 order I placed. It looked like a bunch of flowers shoved in a vase, I paid a premium price expecting a premium product. Go out of business! All I wanted was to have something beautiful and received a dud. read more

Diana's Flowers - Florists Near Me - Victorville, California

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This place should be put out of business for the unethical things they do. Saying they delivered flowers that were never delivered. Do not do business with this place. With the way it's going, this owner will be out of business in no time. Stay away from this place!!!! read more

Order was not delivered. I called and they said the flowers had been delivered at 3pm but the recipient never received them. I only went ahead and placed because they had good reviews on tele flora. I should have gone straight to google or yelp to verify read more

Diana's Flowers - Florists Near Me - Victorville, California

Hello! I living Indiana, my mother birthday came up so I ordered favorite color orange, so I looking found it and ordered it but they ordered different and date was early. I was expecting exact and followed mine order so I called them. They solved it and it was correct flowery that I ordered! I loved it so much! I will order it again also make sure they look right date before delivery early. Thank you Diana's flower! read more

Diana's Flowers - Orange rose! - Florists Near Me - Victorville, California

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Ordered flowers this past Mother's Day. I have attached the pictures of what I thought I was purchasing (online) versus what was actually delivered. I called Diana's Flowers to inquire on the difference in what was advertised online, the girl that answered the phone put me on hold for a very long time. I hung up, called back and was forwarded to a voicemail that wasn't set up? Pretty disappointing. I do not recommend! read more

Diana's Flowers - What I thought I was getting... - Florists Near Me - Victorville, California

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If you're a fan of the show Nailed It! you'll be a fan of this post. I ordered the stock photo and I paid for the premium bouquet. The other photo is what was received. My best friends response was "Nailed it" like from the show. I understand that sometimes substitutes need to be made but what was delivered was NO WHERE near what was ordered. But let me take you back. Back to May 4th when I ordered the premium bouquet to be delivered on my best friends birthday which is May 8th. I waited all day to hear that she had received the flowers. Guess what, by 5pm no flowers! I call the number on the website, no answer and voicemail is full. I email the email address on their Facebook page. I also private messaged them on Facebook. No response. Saturday morning (May 9th now) I call at 10:30am and speak with Alfonso who informs me that they have a lot of orders for Mother's Day but he will guarantee that my order is delivered that day. No apologies for missing the selected day, I inform him that my best friends birthday was the previous day he informs me that to make up for it they will give me a balloon. A BALLOON! Still no apology. Fast forward to 2:30pm still no flowers. I call the florist AGAIN and speak with an unhelpful gentleman named Daniel. Daniel informs me that they do not have an order scheduled for my delivery. I inform Daniel of the above information(still no apology or any type of distress on their part). Daniel attempted to tell me that I "chose a flexible delivery date" to which I responded "why would I choose a flexible delivery date for someone's birthday?" Did I miss the part of where birthdays are on flexible days?! Daniel states that they will deliver the flowers today. I inquire what will happen if the flowers are not delivered. Daniels response is "then we'll deliver them tomorrow". I let Daniel have it, I tell him that if the flowers are not delivered today I want my money back no excuses. They then delivered the incorrect bouquet below. Suggestion: DO NOT USE THIS FLORIST. They charge you $55 for a bouquet you could have bought at the grocery store and will not deliver it on time. read more

Diana's Flowers - What I ordered and paid for - Florists Near Me - Victorville, California

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I don't like writing bad reviews and I expected this would be the outcome based on other reviews. But I still had some hope that they wouldn't be TOO bad. This was the only shop I could find that delivered to the area I needed. It's sad that we pay so much for something, for someones special day or just to make someone's day better and to not even get what you paid for. I don't understand how you can do that? I gave it 3 stars because the guy who I spoke to was kind. But you guys should consider your customers a little bit more and really try to make something at least close to what was paid for. I feel ripped off. read more

Diana's Flowers - EXPECTATION VS. REALITY This was supposed to be the premium. ‍ - Florists Near Me - Victorville, California

great service and very helpful! lovely arrangements! They have an amazing selection of flowers and arrangement. Amazing value for quality of service read more

Ordered a birthday arrangement for my sister-in-law online and asked if a picture could be sent to me prior to delivery. I am disappointed that it did not look like anything that I paid for. I wanted something more Fall-ish and I feel like what was arranged is a spring time arrangement. When questioned a simple "we used what we had" response was given. I just feel like it should have been "temporarily unavailable" if the arrangement could not be made as advertised. See attached images. read more

Diana's Flowers - Florists Near Me - Victorville, California

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No quality sucks had the flowers die at a day of delivery. For the price I would of thought it would of been more effort into it. But this place sucks. Don't recommend it to no one. read more

This review is based on the disappointment and grief this company caused my grieving best friend and his family. The flower arraignment that was ordered was for his first born sons funeral. I can't begin to explain the pain and anguish he is going through from losing his child it breaks my heart for him. He really wanted the flowers to be special like a last farewell to his sons young life taken away too soon but that was unfortunately ruined. The individual/individuals that prepared this should have gone out of business during the pandemic, there are people who put their hearts into the flower arrangements but their businesses didn't make it through the pandemic. Instead we're stuck with this place that can't even get a three letter word flower arrangement right. I thought my friend was sending me some Instagram meme when he sent me this I honestly didn't know what it was I thought he had finally lifted his spirits ( on the day of his son's funeral) and found a joke but the joke was on him because this is what he paid for to take to his son's farewell, his funeral, his last moments with his little body!!! The kids that I teach would have put more time and effort into making a flower arrangement had I given them some glue and paper mache and they are 4! Judging by all the bad reviews this is a common practice of this business the people here think that it doesn't take any skill to do their job they think anyone can do it and this is proof why you need to check places out and boycott places when they have bad reviews on Yelp because the proof is always in the reviews. Unfortunately due to my friend's grief he wasn't thinking of checking this place out before purchasing from them and they took advantage of him, they used his grief as a way to get money and he has to go to his son's funeral without the arrangement. If you had one job was a person/business should be there name on Yelp! I'm just glad that Yelp exists so that people can see how this company treats grieving families. read more

Diana's Flowers - A flower arrangement for a child's funeral that should say SON! - Florists Near Me - Victorville, California

I had orders flowers and first they delivered them on the wrong date, a day early which is totally fine but call to let us know in case we wouldn't be home. (We were about to leave for the day and the flowers would have just sat there) with no notice at all. When I called they knew exactly which order I was talking about without saying my name. Then when I actually saw the flowers it had looked like someone just throw the flowers in the vase! Flowers were nice but the presentation was terrible. Overall I would not order from this flower shop again. read more

Diana's Flowers - Bouquet of flowers we ordered. - Florists Near Me - Victorville, California

Rude & over priced didn't feel welcomed at all I bought an arrangement w 4 roses and greens for 65$ I only bought them bcz it was the only place I found. Never going again for sure read more

had flowers sent to me from a friend on my birthday. Since i was out of town ( not sure my friend knew they'd be left at the front door or not) they were not as fresh as they should have been due to the heat. i contacted Diana's flower shop and when the manager heard what happened he had a beautiful new one sent the following business day! They were so pretty...took away any dissapointment i had with the original bouquet! Thank you for making a terrific birthday even better. and for giving great customer service! Shirlene B. read more

I pre-ordered my flowers a MONTH in advance of my event and they called me this morning, the day I was supposed to pick them up, and said they could give me different flowers or they could refund me because they weren't able to get them. I understand the weather interfered, but giving less than 12 hours notice on the day of pickup is unacceptable. These were for my baby shower. I ordered daffodils which are both my favorite flowers and the birth month flower for March. I ordered enough for one single vase. Now, my main centerpiece won't exist. I am extremely disappointed and would caution anyone from doing business here. Had they called sooner and warned me that they may have an issue I probably wouldn't be as upset. Had they not waited until the day of and given me more notice, again, I probably wouldn't be upset. I am upset because these were PAID IN FULL and I even though I am getting my money back, they knew far ahead of time when I would be needing them and had plenty of time to follow up with me before today. Especially since this weather has been in the forecast for over a week. There's no excuse. read more

I bought a bouquet of flowers on line for a birthday They look nothing like the on line photo they show of the flowers. Very sloppy unprofessional I will take my business elsewhere next time read more

Diana's Flowers - What I thought I ordered - Florists Near Me - Victorville, California

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My daughter sent me flowers for Mother's Day in May of 2022. What I received was nothing like the picture she later sent me of what she paid for except the vase and ALL the greenery. In the picture there was MANY roses and a couple of succulents. There was one rose and one little succulent and some miniature carnations. There's a big difference between a few mini carnations and a dozen roses. They also put in one sprig of almost dead mini roses. Why do they always skimp when it's a phone order? read more

A little disappointed on the bouquet that I order.. it's way different than the picture I know It can't be the same but i did pay for the premium and it looks like the cheaper one... I am grateful though that my mom received her flowers on Mother's Day... just wish it was more full since I did pay extra... read more

Diana's Flowers - Florists Near Me - Victorville, California

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My husband and I are so grateful for Diana! We ordered my wedding bouquet and flowers for our arch and she was very polite, efficient and gave us a great price . She had our flowers ready right on time and they were exactly as I imagined! Beautiful, and she even made sure to attach twist ties wires to put the flowers on our arch which was a huge help! I highly recommend her flower shop. Thank you Diana! read more

It's a SCAM!!!! Do NOT order from here. My brother died. Ordered a $200 arrangement. Sitting at the funeral home, never arrived. Tried to call to check on order. Disconnected phone!! 0 stars if I could!!!!!! There are no do overs. He's dead, there are no flowers. Sure I can cancel the credit card, but here sits my neices and nephews without their dad (or mom who also passed away) and there are no flowers. Don't fall for it. They will take advantage of your grief. Do not order from them!!!!!!!! read more

warning i do not recommend this floral shop. horrible service . they did not deliver my complete order it was a mess the whole experience of there shoo servuce was stressful and unprofessional do not recommend them to anyone. read more