requested a deep cleaning of a new home- she came in looked at the house gave us a quote of 750.00…read more she cleaned the baseboards well, the stove very well, and all of the blinds really well- but the bathrooms looked untouched when she left- we had to re do all of them. There were still hand prints and dirt on the walls, crud on the floor, cob webs in the corners of ceilings. It definitely wasn't the deep clean that I was expecting for 750.00. I wouldn't recommend for deep clean- but she probably would do really well for regular clean.

My house was a disaster because I had been out of the country for 4 months. I didn't have a chance…read moreto meet Nora but she was very responsive through text and I was completely satisfied with the deep clean that she did.

Delia was willing to give us several estimates to find what was best for our budget. She is very…read moreflexible in which rooms she cleans on different visits and offers different pricing. (For example, she cleans the basement every 4th visit and charges accordingly.) Her cleaning is thorough and she responds to requests quickly. On top of that, she is very kind! I highly recommend her.

Gleam Team Cleaning is a true professional residential cleaning service. We had to scramble to look…read morefor a replacement due to our previous cleaning person need to focus on family issues. They were highly responsive with our initial request for pricing and availability. The owner, Delia, leads and manages her team very well to make sure consistency not matter who shows up on a particular day Over the past ten months we have been using them they are always on-time, check in the day before, and have been flexible when our plans have changed (family visiting). Delia's team knows how to really clean- truly professionals. We have always had cleaning services in our homes for over 30 years. There are only three that we would consider exceptional and this is one of them. We feel very confident in our recommendation, so please do not hesitate to reach out to us directly as a reference.

I initially reached out to Brooke for cleaning service - telling her I was hiring a company to help…read morewith baths and floors. At her walk through I reiterated this same wish. She arrived to the first cleaning appointment 25 minutes late. She cleaned for 3 hours and said she was finished. I had an appointment I was late for and since she was late arriving and took longer to clean than she had initially said; I paid her and we parted ways. After arriving back home, I began to look at her quality of work. My first stop was the master bath as this was one of the biggest priorities for me. While the shower glass and door had been cleaned well, it was immediately obvious she had not even touched the shower walls or floor. They had dried by the time I arrived home and you could still see the soap scum on the walls and especially on the floors. The picture I've attached shows the amount of soap scum I got off one small section of one wall in a few minutes. The faucets in the sinks had been shined as well as the mirrors but the counter nor sinks had been wiped down or cleaned. The counter is light in color so you can't see the dust that accumulates but you can certainly feel it. The items on the bath counter had not been moved nor cleaned behind. The sinks still had soap and toothpaste residue around the drains. The kitchen sink had been sprayed with cleaner but not actually cleaned. The microwave had also not been cleaned. At this point, I reached out to her via text to express my disappointment, and share with her the items I'd found thus far and requested a partial refund, as she had clearly not cleaned the items I expressly asked for nor the items her website says she will clean. Unfortunately, she replied with excuses, exaggerations about my requests and then blamed me for having 'standards' that were too high. I was also told that she didn't do the interior of appliances, i.e., the microwave, but her website clearly states she does microwaves as part of her '51-point checklist. ' I don't appreciate overpaying for a service and then being lied to about what is included. Her website says she offers a guarantee; there was no offer to come and re-clean the items in question. While she did clean some things well, I found it very frustrating that complete items weren't even touched. The master shower walls nor floor were cleaned, the laundry room sink, the kitchen sink, microwave, kitchen table were not cleaned and there were missed items in our family room that didn't get dusted. I could go on but I'm sure you get the picture. My baseboards and woodwork weren't even touched - even though she claimed she'd have a hard time 'overlooking' them during the walk through AND the '51-point check list' says they will be included. For someone who charges $50/hour and asks you to pay cash so she doesn't have to claim the income, her thoroughness and quality are severely lacking. Her '51 point' checklist listed on her website is a joke. In no way did she complete all of these items and then lied to me about them after the fact. She did do a nice job on my hardwood floors and I would have given a higher rating if it hadn't been for her poor response to my complaints. She tried to make it my fault and shift the blame to me for expecting too much. The claim of "100% clean guaranteed," is clearly not the case. She advertises she will clean to a certain standard, includes a list of items she will clean and offers a guarantee ~ none of these things were met by her. If you are looking for an honest cleaning service to clean ALL the things she advertises -then your 'standards' are too high for Brooke.

Brooke's Pro Cleaning has just started cleaning my home. I found them through a friend. Brooke came…read moreout to see the house and give an estimate. Then they came back to do the initial cleaning. Brooke is very easy to talk to and I feel comfortable having them in my home. The team did a great job. I think the bathrooms were the highlight! My tubs were shiny! I'm looking forward to working with them for a long time.

Requested service. Got pricing and she said they could come on Saturday. I told them that sounds…read moregood, and asked for next steps. She never replied. I replied on Friday to make sure we were still good for Saturday and got no response. Just ignored.

I recently requested service from Maid 4 You and did not receive a reply from them. I left a bad…read morerating and learned a couple of things. One, don't assume people aren't just not calling you back. They have lives too. secondly, after the review, I received a very kind response from the owner and understood what happened. Needless to say, I felt bad for leaving the review. I did due to the circumstances. She was very kind and polite and I will be giving them a call again. The only thing I could find was to update the review so if this is a second review, I tried to correct the first one. I believe she deserves five stars for her timely reply and the genuine sincerity she put forth. I will be calling her again and look forward to working with her.

Excellent cleaning service! I like to have our home deep cleaned once a year, and Grand Finale…read moredoes not disappoint. The staff cleans all surfaces including baseboards, window sills, hanging art work, doors and frames, paddle fans, top of fridge and furniture, and so much more. Our home literally shines after they leave. My friends and I describe Grand Finale as Cleaning on Steroids.

We used them in Crestwood and things were great. Had them come out monthly. Then we moved to…read moreIndiana and it went down hill from there. They couldn't get someone to consistently clean for us. There was a lack of communication with us for a standing monthly cleaning. The cleaner wouldn't show and we had no one respond to our phone calls until a few days later. I'd say if you are in the Oldham county area they would be worth a try but wouldn't recommend in Indiana.

Initially had issues with the service but they resolved it and sent a cleaner back, all of the…read moreproblems were resolved with that cleaning and I'm pretty sure this house hasn't looked this good since before we moved into it. Moises was thorough.

Amazing service!! My house has never felt cleaner!! It was amazing coming home and not having to…read morefeel like I needed to wipe anything down. Highly recommend!!!!

I am so happy with the service the A Healthy Address provides us. They clean our home thouroughly,…read morepaying attention to details. If there is ever something special i need them to focus on, they are on it. I appreciate the care that goes into taking care of our home. When i come home, everything looks and smells beautiful.

I've trusted A Healthy Address with my home cleaning several times. They are conscientious,…read moreattentive, and friendly. I love their green products and honestly am pretty amazed at how essential oils and baking soda buff out any difficult stains. Every time they finish, I'm comforted by the visual cleanliness and great, natural smell. I highly recommend them, as they personalize the home cleaning process and also offer holistic complimentary services, such as yoga and dog-sitting. They truly care about you and your space!

Very pleased with my cleaning! They showed up on time and did a great job. I had a few add on's and…read morethey had no issues with doing them. I felt the pricing was very reasonable considering they brought 4 people to clean.

I was looking for a home cleaning service so I looked on line and found several so I could compare…read moreprices and services offered. I found maid in the ville to be within my budget. I called the phone number 502 777 2949 and spoke to Marie. We made an appointment for April 2nd, however I had a conflict and I called her back immediately to reschedule for April 9th. I was told by Marie that she would call the day prior to confirm. However, that day came and went and I never heard back. I called on that prior day and the phone went straight to phone mail where I left a message. I also sent messages via text to the phone number that I had. Since it was getting late in day, I didn't know if anyone was coming or not. A few minutes ago I found a different phone number and called, apparently speaking to the owner. She saw where I had an appointment on April 2nd. But didn't see where it was rescheduled to the 9th. She said that Marie was sick today (which today is the 9th, the rescheduled date). Then she said that "she can't control her employees" and that comment completely blew me away. She did offer to come out tomorrow or another day. She also said that she was on vacation on spring break last week, and guessed that my request for cleaning services "fell through the cracks " and she couldn't help when mistakes are made (by accident). I do understand that mistakes can be made but I did everything possible to try to communicate with this company to no avail, then I listened to a myriad of excuses. I can't comment on their actual cleaning services, as I never got any.