I've had my apartment cleaned by Maid in Louisville and it's been great. They do a very thorough…read morejob and make sure they touch every corner, window and baseboard in the place. The two women that cleaned my apartment were very friendly and considerate of our space. I do wish I could just call to schedule the appointment instead of emailing but it's worked okay so far. Overall a great trustworthy cleaning service.

I have used many house cleaning services in the past, and Maid in Louisville exceeded my…read moreexpectations. They are responsive, have a great attitude of service, prompt and had great attention to detail in cleaning. I'll be back because I like to just make a phone call and know it's taken care of, and know that the job will be done well.

Requested service. Got pricing and she said they could come on Saturday. I told them that sounds…read moregood, and asked for next steps. She never replied. I replied on Friday to make sure we were still good for Saturday and got no response. Just ignored.

I recently requested service from Maid 4 You and did not receive a reply from them. I left a bad…read morerating and learned a couple of things. One, don't assume people aren't just not calling you back. They have lives too. secondly, after the review, I received a very kind response from the owner and understood what happened. Needless to say, I felt bad for leaving the review. I did due to the circumstances. She was very kind and polite and I will be giving them a call again. The only thing I could find was to update the review so if this is a second review, I tried to correct the first one. I believe she deserves five stars for her timely reply and the genuine sincerity she put forth. I will be calling her again and look forward to working with her.

I cannot recommend this cleaning company enough! From start to finish, the entire experience was…read moreoutstanding. They were professional, friendly, and arrived right on time. The attention to detail was incredible--every room looked spotless, smelled fresh, and felt completely refreshed. They went above and beyond, taking care of all the little things that are so easy to miss. It's clear they take pride in their work and truly care about their customers. Coming home to such a beautifully cleaned house took so much stress off my shoulders. Their prices were very fair, especially for the quality of work they provided. Every dollar felt well spent! If you're looking for a reliable, trustworthy, and hardworking cleaning service, this is the company to call. I will absolutely be using them again and recommending them to all my friends and family!

I initially reached out to Brooke for cleaning service - telling her I was hiring a company to help…read morewith baths and floors. At her walk through I reiterated this same wish. She arrived to the first cleaning appointment 25 minutes late. She cleaned for 3 hours and said she was finished. I had an appointment I was late for and since she was late arriving and took longer to clean than she had initially said; I paid her and we parted ways. After arriving back home, I began to look at her quality of work. My first stop was the master bath as this was one of the biggest priorities for me. While the shower glass and door had been cleaned well, it was immediately obvious she had not even touched the shower walls or floor. They had dried by the time I arrived home and you could still see the soap scum on the walls and especially on the floors. The picture I've attached shows the amount of soap scum I got off one small section of one wall in a few minutes. The faucets in the sinks had been shined as well as the mirrors but the counter nor sinks had been wiped down or cleaned. The counter is light in color so you can't see the dust that accumulates but you can certainly feel it. The items on the bath counter had not been moved nor cleaned behind. The sinks still had soap and toothpaste residue around the drains. The kitchen sink had been sprayed with cleaner but not actually cleaned. The microwave had also not been cleaned. At this point, I reached out to her via text to express my disappointment, and share with her the items I'd found thus far and requested a partial refund, as she had clearly not cleaned the items I expressly asked for nor the items her website says she will clean. Unfortunately, she replied with excuses, exaggerations about my requests and then blamed me for having 'standards' that were too high. I was also told that she didn't do the interior of appliances, i.e., the microwave, but her website clearly states she does microwaves as part of her '51-point checklist. ' I don't appreciate overpaying for a service and then being lied to about what is included. Her website says she offers a guarantee; there was no offer to come and re-clean the items in question. While she did clean some things well, I found it very frustrating that complete items weren't even touched. The master shower walls nor floor were cleaned, the laundry room sink, the kitchen sink, microwave, kitchen table were not cleaned and there were missed items in our family room that didn't get dusted. I could go on but I'm sure you get the picture. My baseboards and woodwork weren't even touched - even though she claimed she'd have a hard time 'overlooking' them during the walk through AND the '51-point check list' says they will be included. For someone who charges $50/hour and asks you to pay cash so she doesn't have to claim the income, her thoroughness and quality are severely lacking. Her '51 point' checklist listed on her website is a joke. In no way did she complete all of these items and then lied to me about them after the fact. She did do a nice job on my hardwood floors and I would have given a higher rating if it hadn't been for her poor response to my complaints. She tried to make it my fault and shift the blame to me for expecting too much. The claim of "100% clean guaranteed," is clearly not the case. She advertises she will clean to a certain standard, includes a list of items she will clean and offers a guarantee ~ none of these things were met by her. If you are looking for an honest cleaning service to clean ALL the things she advertises -then your 'standards' are too high for Brooke.

Brooke's Pro Cleaning has just started cleaning my home. I found them through a friend. Brooke came…read moreout to see the house and give an estimate. Then they came back to do the initial cleaning. Brooke is very easy to talk to and I feel comfortable having them in my home. The team did a great job. I think the bathrooms were the highlight! My tubs were shiny! I'm looking forward to working with them for a long time.

Delia was willing to give us several estimates to find what was best for our budget. She is very…read moreflexible in which rooms she cleans on different visits and offers different pricing. (For example, she cleans the basement every 4th visit and charges accordingly.) Her cleaning is thorough and she responds to requests quickly. On top of that, she is very kind! I highly recommend her.

Gleam Team Cleaning is a true professional residential cleaning service. We had to scramble to look…read morefor a replacement due to our previous cleaning person need to focus on family issues. They were highly responsive with our initial request for pricing and availability. The owner, Delia, leads and manages her team very well to make sure consistency not matter who shows up on a particular day Over the past ten months we have been using them they are always on-time, check in the day before, and have been flexible when our plans have changed (family visiting). Delia's team knows how to really clean- truly professionals. We have always had cleaning services in our homes for over 30 years. There are only three that we would consider exceptional and this is one of them. We feel very confident in our recommendation, so please do not hesitate to reach out to us directly as a reference.

Amazing service!! My house has never felt cleaner!! It was amazing coming home and not having to…read morefeel like I needed to wipe anything down. Highly recommend!!!!

Initially had issues with the service but they resolved it and sent a cleaner back, all of the…read moreproblems were resolved with that cleaning and I'm pretty sure this house hasn't looked this good since before we moved into it. Moises was thorough.

Ignored and felt I valued. Look else where if you're wanting quality and a timely responseread more

I was in a time crunch and needed help getting my house spotless to list it for sale. Shondrelle,…read moreCheyenne, and Cheynelle came out and worked magic! It looks beautiful! We needed it to be done quickly and they went above and beyond to help me when other companies said they'd need at least two to three weeks to come out. We have a larger house (3300sqft) and it only took the ladies a few hours. My stove and oven seriously looks like brand new again! We were seriously impressed. I'll tell you what. If we weren't moving out of the area, I would definitely have them cleaning my house on a regular basis. I'm so thankful I chose them and they came to my rescue. Thank you, ladies!!!

Noble Mercy is WONDERFUL. I have only great things to say about them! Highky recommend!read more