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    Edward Baumgartner

    4.4 (7 reviews)
    Closed 7:00 am - 5:00 pm
    Updated 1 month ago

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    Allen Chu, MD, PhD - Houston Neurology & Sleep Diagnostic Center

    Allen Chu, MD, PhD - Houston Neurology & Sleep Diagnostic Center

    1.9(9 reviews)
    0.1 mi

    Dr. Chu referred me to a physical therapist. When I arrived, the physical therapist did not know…read moreanything about my medical condition and began asking me to perform exercises that are impossible for a person with my disability to do. I questioned her about her knowledge about my condition, she said that she had never heard of Charcot Marie Tooth disease. Asked "What about the Doctors referral, was there some kind of explanation", she said no, but she was willing to learn. I left, this was Dr. Chu's referral. Insurance person lied about a my insurance coverage, the insurance covered $0 of an $8570.00 bill.

    They are not Honest. I saw Dr Chu over 2 months ago. I was charged after seeing him. When I got…read moremy explanation of benefits from Medicare I found he had overcharged me. I called his office explained it and was transferred to billing, where I left messages and requested a call back. No one called back so I called again and left messages for the other billing person. No one called back. I called back front desk and was told nothing they can do you just have to keep leaving messages. I have and still no one calls back. They overcharged me, then refuse to give me my money back, does that make them THIEVES? If they are willing to do this for a few bucks what else will they do to make extra dollars? Will Dr Chu provide healthcare that is the best for me or will he provide whatever healthcare that will make him the most money, whether it is good for me or not? I don't trust him enough to take the chance.

    KSF Orthopedic Center - Dr. Timothy Miller

    KSF Orthopedic Center

    2.5(24 reviews)
    0.0 mi

    I am extremely disappointed with my experience at Dr. Hulen's office. I was referred back to him by…read morethe orthopedic surgeon who performed my rotator cuff surgery because I continue to wake up with my arm numb and my fingers tingling. Given my symptoms, I expected a thorough evaluation and continuity of care. This was not my first visit with Dr. Hulen. I have seen him before, and during that visit I felt my pain was dismissed. Despite my ongoing symptoms and prior MRI findings, I was told that I was "fine." I am clearly not. At this most recent appointment, I informed the medical assistant that I had already undergone X rays this year and multiple MRIs. I specifically explained that my previous imaging and the radiologist's diagnostic reports were already in my medical record. Rather than reviewing my chart or looking at the existing imaging reports, my concerns were disregarded. No effort was made to determine what testing had already been completed or what the radiologist had already documented before insisting that I have another $250 X ray. There was no meaningful discussion about whether another X ray was medically necessary. Had anyone reviewed my records, they would have seen that I already have documented cervical spine abnormalities, including a curved cervical spine, bone spurs, and multiple MRIs. X rays do not show soft tissue or nerves and do not diagnose a pinched nerve. I asked how another X ray would change my diagnosis or treatment plan. My question was never answered. Instead, I was told that if I declined the X ray, I needed to find another doctor. Rather than reviewing my records, performing a physical examination, or explaining why another X ray was medically necessary, I was denied an evaluation and told to seek care elsewhere. The lack of continuity of care is unacceptable. A physician should review a patient's history, imaging, radiology reports, referral, and current symptoms before deciding what additional testing is needed. I was referred by my orthopedic surgeon because I wake up with my arm numb and my fingers tingling. Instead of evaluating those symptoms, I was turned away without an examination. I continue to experience significant pain, numbness, and tingling that interfere with my daily life. As a Black woman, this experience reinforced what far too many Black women experience in healthcare. Our pain is too often dismissed or minimized. This is now the fourth provider I have seen within this practice, and each time I have left feeling that my symptoms were not taken seriously. One final thought. Ending appointments with "God bless" rings hollow when a patient leaves feeling unheard, dismissed, and denied an evaluation. Compassion is demonstrated through actions, not words. If a practice chooses to invoke faith, then it should also embody the principles of compassion, justice, and treating every patient with dignity and respect. I expected evidence based, patient centered care. Instead, I left feeling unheard, dismissed, and without the care I was referred to receive. Based on my experience, I cannot recommend this practice.

    Dr George it's an amazing surgeon and has great follow up care…read moreHis team is efficient and his standards are high.

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    Cathy He, MD - Pain Management - Dr. Cathy He

    Cathy He, MD - Pain Management

    4.0(4 reviews)
    5.5 mi

    Dr He is beyond compassionate. She has given me the closest pain free life I've had in 10 years…read more All without narcotics ! My Lumbar Spine has collapsed and I'm not able to have a surgical correction. I know I will always have this pain but, Dr Cathy He has given me a way to live with it via lumbar injections every few months. She gets 10 Stars from me Colleen M Bradford

    If I could give more stars for Dr. He, I would. I have multiple types of neuropathy in peripheral…read morenerves in my leg following a knee arthroscopy. Note I had multiple arthroscopes in the past due to signify trauma in the leg. the initial neurologist recognized it but said hopefully it will heal. Well it did not. My ortho of 20 years never had this issue arise. I found Dr. He on my own and reading her bio, I saw a glimmer of hope that she just did not give meds. She looked for quality of life solutions. My first visit was just that. She listened, set up a plan, the office helped navigate stubborn insurance and finally she was able to do the diagnostic procedures leading Me to the correct surgeon to do the first of my peripheral nerve surgery. coordinating with the plastic surgeon, Dr. He managed my pain through the first nerve surgery, which was a lot less painful than what I was going through. However, I have some issues remaining and will probably have a second round of surgery. this Is conservative and acceptable because you lose feeling and you don't want too much feeling to be taken away if you have to endure this. I write this long review because orthos in the Houston area are not up to speed on managing nerve pain that arises after arthrosopic knee surgery and it was almost a year before I found Dr. He. I went to many after that surgery and was met with ...that's too bad, no never saw that before and I wish I could help but I can't and I don't know anyone. Dr. He remembers everything and is so compassionate. One of a kind and not like any other pain management doctor I have ever been to. For those of you wondering, my nerves affected were the saphenous nerve where a neuroma was found above my knee not anywhere near the surgical site, severe superficial peroneal nerve entrapment and moderate entrapment in the deep peroneal nerve. those were all addressed the first surgery. We just targeted another area on the saphenous nerve and the sural nerve. Truly an amazing doctor and person.

    Edward Baumgartner - painmanagement - Updated August 2026

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