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    Legacy Pain Associates

    2.8 (4 reviews)

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    Edward Baumgartner, MD - Texas Interventional Pain Specialists

    Edward Baumgartner, MD - Texas Interventional Pain Specialists

    4.3(6 reviews)
    2.3 miWillowbrook

    The office staff is incredibly kind, patient, and genuinely makes you feel like you're more than…read morejust another appointment on the schedule. Which isn't something you find everywhere. You can tell Dr. Baumgartner truly cares about his patients. Definitely appreciate the level of attention and compassion from him and his team!

    I cannot recommend Dr. Edward Baumgartner or this pain management practice…read more Before I was even allowed to schedule an appointment, this office required me to obtain and send medical records from my primary care physician and previous pain management provider, which would be fine if they reviewed them, which they did not, as evidenced by my treatment and lack there of. That process delayed my care for weeks. During my initial appointment, Dr. Baumgartner told me that I was using illicit drugs. He also discussed my previous pain management records in a manner that, in my view, suggested he believed I was diverting or selling my prescribed pain medication because prior urine drug screens from another doctor, did not detect the medication I had been prescribed. I attempted to explain my medical history, which includes strong malabsorption issues, to the degree that I regularly need infusions for proper absorpion of nutrients that should be absorbed and distributed by food intake alone. When I tried to explain this, I was not given the opportunity for a meaningful discussion before these conclusions were communicated. All of which was reflected numerous times in my medical records, which is one of the reasons why I conclude no one bothered to actually read the records. I provided a urine specimen during my visit, to clear up the conclusion that I was using ilicit drugs and asked that it be ran while I waited. The results were never reviewed with me. Dr. Baumgardner knew I was scheduled for major lumbar fusion surgery within two days. Despite that, my follow-up appointment was scheduled six weeks later. After surgery, when I contacted the office because I was experiencing severe postoperative pain, I did not receive the level of care or urgency I expected from a pain management practice. My pain was belittled instead. The office repeatedly prescribed medications that were not covered by my insurance, with quoted costs ranging from hundreds of dollars to over $1,000. I was later prescribed an NSAID despite my documented medical history, which includes gastric bypass surgery and gastrointestinal conditions for which I have been instructed not to take NSAIDs ever again in life. This is how I've concluded that my medical records were not adequately reviewed after the office insisted on obtaining them before scheduling my appointment. My interactions with the office manager, Jenny/Julie, were equally disappointing. My concerns regarding severe postoperative pain were handled in a dismissive manner, and I experienced no compassion or urgency from the office. Pain management patients seek care because they are already suffering. They deserve careful review of their medical history, respectful communication, and treatment based on the individual patient rather than assumptions. That was not my experience. For those reasons, I will not return to this practice and cannot recommend Dr. Baumgartner or his office to anyone seeking compassionate and competent pain management.

    Cathy He, MD - Pain Management - Dr. Cathy He

    Cathy He, MD - Pain Management

    4.0(4 reviews)
    5.6 mi

    Dr He is beyond compassionate. She has given me the closest pain free life I've had in 10 years…read more All without narcotics ! My Lumbar Spine has collapsed and I'm not able to have a surgical correction. I know I will always have this pain but, Dr Cathy He has given me a way to live with it via lumbar injections every few months. She gets 10 Stars from me Colleen M Bradford

    If I could give more stars for Dr. He, I would. I have multiple types of neuropathy in peripheral…read morenerves in my leg following a knee arthroscopy. Note I had multiple arthroscopes in the past due to signify trauma in the leg. the initial neurologist recognized it but said hopefully it will heal. Well it did not. My ortho of 20 years never had this issue arise. I found Dr. He on my own and reading her bio, I saw a glimmer of hope that she just did not give meds. She looked for quality of life solutions. My first visit was just that. She listened, set up a plan, the office helped navigate stubborn insurance and finally she was able to do the diagnostic procedures leading Me to the correct surgeon to do the first of my peripheral nerve surgery. coordinating with the plastic surgeon, Dr. He managed my pain through the first nerve surgery, which was a lot less painful than what I was going through. However, I have some issues remaining and will probably have a second round of surgery. this Is conservative and acceptable because you lose feeling and you don't want too much feeling to be taken away if you have to endure this. I write this long review because orthos in the Houston area are not up to speed on managing nerve pain that arises after arthrosopic knee surgery and it was almost a year before I found Dr. He. I went to many after that surgery and was met with ...that's too bad, no never saw that before and I wish I could help but I can't and I don't know anyone. Dr. He remembers everything and is so compassionate. One of a kind and not like any other pain management doctor I have ever been to. For those of you wondering, my nerves affected were the saphenous nerve where a neuroma was found above my knee not anywhere near the surgical site, severe superficial peroneal nerve entrapment and moderate entrapment in the deep peroneal nerve. those were all addressed the first surgery. We just targeted another area on the saphenous nerve and the sural nerve. Truly an amazing doctor and person.

    Legacy Pain Associates - painmanagement - Updated July 2026

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