We absolutely love this agency and so glad we switched to them years ago. Their customer service is…read moregreat and they always go above and beyond to help us. We recommend them to everyone we know. -Karmen

I was a customer here for years and felt like I was taken advantage of. I would call to get help…read morewith or make an adjustment to my policy and never get called back. I shopped somewhere else and saved over a $1000 year just on one vehicle and homeowners. Paymore get less bum bum bum bum we are farmers. Costumer service is sub standard! Or, non existent.

We are very pleased with Bella. She is always willing to help with anything she can at any time…read morethat she can. She is very wise and helpful. We would be lost. without her help. If you are looking for a financial advisor look no further.

Bella Youri is one of the top professional advisors in this area! She is on top of the Market with…read morean eye on real time events. Her foundational skill and wisdom goes well beyond her years. I trust Bella completely.

Went in to make a payment on a Citi Bank credit card, was informed unless I had a bank account I…read morewould not be allowed to make a payment with cash. SERIOUSLY YOU DON'T accept cash for a credit card payment on a Citi Bank credit card??? You could not pay me enough to trust a sketchy bank like this to do any kind of banking, not to mention the rude witch I talked to!!!

What's with citi bank staffing 6 people in line 1 teller handling both commercial and house hold…read moreaccounts. Long wait. True I can mail payments in but I prefer to pay in person. This is not an isolated occurrence

Circling the drain…read more.. Recently, The Bank of the West Turlock, California Branch was acquired (?) by BMO Bank; unsure of precisely what the BMO represents. So far the customer service at this location still lacks; much.... Long lines inside the branch and tellers/personnel moving at a snail's pace; as if there was no line; they don't apologize effectively or sincerely in this ridiculous excuse for a Federally Insured Bank. Someone with ill-will, could rob this branch with no sense of urgency in how to behave. from the lazy employees. It's as if they are unpleasant & unhelpful robots; not the correct image for a Federally Insured Bank. Truthfully. They changed their name with no prior notice that I can recall or warning. They charge a monthly fee just for having the checking account. I phoned them and they agreed to permanently waive the monthly fee. I noted it first on a statement, & that is not the way expenses demanded should be delivered. Their online platform crashes constantly as well, making online banking & transfers etc. impossible; not nearly impossible; impossible. I want and need the original Bank of the West back in exchange for the removal of the BMO logo and etc.. Clean house here as well please. Fire every single employee and start afresh. I'm a great "read" on humans. Is there a public restroom here? Wouldn't know, I've never seen one, the bank is tiny-small; I mean tiny small. I think by law a commode for the "public" must be working and in place at all times. I think it's the 'if it's not broken; don't fix it' motto; besides the chronically plagued defective NOT customer service orientated schedule, of the lazy employees is the most troublesome. This is OUR MONEY you are touching, moving, playing, and toying with like messing with the brakes on a vehicle; DO NOT DO THAT. I need my personal account(s) restored to the Bank of the West standards & Logo which have been alive & well for decades. As a matter of fact, my mother shared with me recently that my grandmother; her mother used to bank at Bank of the West; decades and decades before her untimely passing... And the BEAR! The mascot for Bank of the West is a gorgeous Bear that relaxed me; BMO has a silly Fred Flinstone archaic vibe in vibe & appearance; it's very distasteful. What does BMO stand for anyway? BMO.com says it stands for this: "Bank of Montreal BMO Financial Group means Bank of Montreal and its affiliates that provide deposit, investment, loan, securities, trust, insurance & other products and services." Source: https://www.google.com/search?q=what+does+bmo+bank+stand+for&oq=what+does+bmo+bank+stand+for&gs_lcrp=EgZjaHJvbWUqBwgAEAAYgAQyBwgAEAAYgAQyBwgBEAAYgAQyBwgCEAAYgAQyCAgDEAAYFhgeMggIBBAAGBYYHjIICAUQABgWGB4yCAgGEAAYFhgeMg0IBxAAGIYDGIAEGIoFMg0ICBAAGIYDGIAEGIoF0gEJNDg3M2owajE1qAIAsAIA&sourceid=chrome&ie=UTF-8 So it's a Canadian bank then? Appears that way. Not sure how I can reconcile banking with a non-made-in-the-USA financial institution. Maybe Montreal is more financially "secure" than our banking system here in the states? I don't know but, whoever selected the lettering, Fred Flinstone flagstone vehicle and rock-tires, "orange-red" verses a beautiful shade of burgundy (ombre) and black maybe, needs new glasses and taste because it's blinding and leaves one wondering what the BMO stands for & wondering why I'm banking here anymore. Maybe all will work out & I'll fall head over heels for this banking institution; that's what I'm aiming for. Sincerely, ~Jana Leigh Thomas Sr. Yelper :)

This bank has a convenient location, easy access to Highway 99. The staff has always been both…read morefriendly and helpful, usually even remembering my name. The only negatives are the parking lot which is oddly designed and seems to have been an afterthought, and the drive through is a bit slow.

We stopped by Chase Bank without an appointment because my son needed to open his first college…read morechecking account, and we were pleasantly surprised by how welcoming and accommodating everyone was. Crystal Gutierrez assisted us, and she was absolutely wonderful--friendly, patient, and very knowledgeable. She not only helped my son open his account but also took the time to walk him through the Chase app and explain how to use all the helpful tools. It was such a smooth, positive experience from start to finish, and we truly appreciated the extra care and attention Crystal gave us.

I'm try new account bank but not friendly I'm deaf need appointment but I leave bank that any place…read morechase bank