We've had a great experience working with Jordyn at Jeremy Johnson Farmers Agency. She truly goes…read moreabove and beyond in every interaction--she is incredibly responsive, takes the time to thoroughly answer all of our questions, and always gets any requested documentation over quickly. I never have to follow up with her, as she is either already on it or checking in to make sure I've received everything. Jordyn is also proactive in helping us review our policies and identify opportunities to save, and she's always willing to pull quotes for anything we need. She's personable, kind, and extremely knowledgeable, which makes working with her an absolute pleasure. Her team is just as great--they are organized, helpful with reminders, and follow through to make sure nothing slips through the cracks. On top of that, Jeremy himself went above and beyond by personally driving past one of our rental properties when we needed a policy issued quickly. That level of service really stands out. Highly recommend this agency if you're looking for a team that is responsive, reliable, and genuinely committed to taking care of their clients.

If you're looking for GREAT customer service, ask for SHELLY! She is very knowledgeable about her…read morework and was very kind to me throughout the entire process of changing my insurance. She went above and beyond to ensure that I understood everything she was telling me, with no hesitation. Wonderful, hardworking young lady!

Everything. I switched from geico and saved over $1000 a month. Chay Amundon was very helpful and…read moregot my payment for my bikes went from over $1600 a month on a 6 month premium, to paying less than $1000 for 6 months and still being insured for the other 6 months of the year.

Javier has been absolutely amazing! So helpful, friendly, and very detailed! Love this office !!…read more11/10

She's the best agent I have worked with. I highly recommend her. She's is very responsive and is…read morevery knowledgeable.

I recently purchase a home with the help of Melanie Carter at Opes Advisors. She was so helpful…read moreand knowledgeable. This a lady who GETS IT DONE! My situation had a "few wrinkles" and Melanie was up front about what it would take and when she said she could make it happen - she did. She always got back to me with a timely response - even on the weekend! It was so refreshing to get personalized service and not feel like a file number. Excellent service!

Melanie Carter and Melissa Palmer are by far the most knowledgeable individuals I have met in the…read moremortgage industry. Financing our home was about as smooth and seamless as possible with their help. They were always a step ahead of everything and got our loan closed way ahead of schedule. Those girls rock!

Great service. Money was in my account same day. Thank you so much they helped me when I needed it…read more Thank you. The staff is great and the service was amazing. Thank you onemain.

I spoke with the manager about refinancing my loan on 10/27/2025 and adding my wife as a…read moreco-borrower. We needed $2000 to pay for a root canal. It took several attempts to get him on the phone. After several attempts I finally got him to go over my loan request. My current loan was $3000, and I only needed $2000 in addition. He put me on pause 3 times, and finally rejected my request. He immediately told me they would send me an email, telling me why I was rejected, and I should call care- credit dental, followed by good bye thanks for calling. I stopped him before he could hang up and asked where they pulled my credit score from. He said from Experian or Equifax. I told him the previous contract said it was (click ....?) he hung up the phone before I could say advantage. I was surprised this person was so rude and arrogant considering he's supposed to be managing a loan service. If you want to be treated like some kind of loser, just because you're applying for a High Interest loan from these loan sharks, then you should use this company.

They are always helpful with anything related to my insurance…read more And the perks are helpful I don't like the fact that you have to purchase road side assistance it is not included in your insurance. I ended going with USAA for my car and homeowners insurance

This place has sent me away FOUR times while trying to get my handicap plaque. They have reviewed…read morepaperwork multiple times and tell me "you need such and such" I do that and they STILL send me away. They needed my doctor to sign and stamp and they STILL sent me away! This is so frustrating. I've done this before and it was no problem and now I come here and they send me away every time and the doctor did sign and stamp the papers! These people just don't want to give me the plaque at this point because this is RIDICULOUS! Such a waste of time and these people are no help whatsoever! Don't come here if you need a handicap plaque they won't help you!

Went to Brian to have my taxes done for the year 2021 as I didn't realize I never submitted them…read more He is extremely personable so this review isn't based on that. It's based on the fact that my 9k+ refund is being held by the state because he inputted the wrong address. Now it will take roughly 7 months to get that refund as it has to be investigated that the check was never received and cashed... Going forward double check the address with the client to make sure everything is correct as something so small plays a huge timeline in regards to receiving money that is owed to you.

I was nervous to try someone new after going to the same tax professional all of my adult life, but…read moresince they relocated, I decided to work with Sarah Murray who was recommended by an acquaintance and I'm so glad I did. Sarah was professional, prompt, and extremely knowledgeable. She took the time to explain my options in a way that was easy to understand, communicated effectively throughout the process, and was always very responsive to my questions. On top of her expertise, she is kind and approachable, which made the whole experience much less stressful. I highly recommend Sarah to anyone looking for a trustworthy and skilled tax professional.

I'd like to personally thank Lisa for doing an amazing job on my taxes. She has done them two years…read morein a row now. I look forward to seeing her next year to do my taxes again. I know I'm in good hands with her and absolutely enjoy spending time and talking with her. I highly recommend making an appointment here!

I had a 12:30 appointment at the Floyd Jackson Hewitt store I arrived at 12:27. The women that was…read morethere did not bother to get up and greet me she yelled from the 2nd cubicle it would be another 1/2 hour before she could help me. I said okay and told her I would wait in my car. I went back in I the establishment at 1:03. I sat down and she again shouted from the 2nd cubicle that it would be another 1/2 hour. At this point I was frustrated and told her just to forget it. When I make an appointment I don't mind waiting five or 10 minutes but a hour wait when you have an appointment is just too long. I would not recommend this place at all. Absolutely NO customer service. I will take my business elsewhere!!