I've been with Mr. Dave for over 10 years, and I can't say enough good things about him and his…read moreteam. He has always been helpful, knowledgeable, and willing to take the time to answer my questions. He always makes me feel appreciated and heard. Every interaction with him or Mrs. Jean has been pleasant and professional. It's hard to find people who truly care about their clients, and they definitely do. I highly recommend Dave Gillis State Farm to anyone looking for an insurance agent they can trust. They know me by name whenever I call and always ask about my family. That personal touch means a lot to me, and I wouldn't go anywhere else!

We have had a difficult year and then some. Pipes froze last winter in February 2014 and we have…read morespent almost a year getting the house back to its original state. Dave has been excellent in supporting us with Corporate in order to get the claim settled. It was his efforts that gave the final push to get the full replacement value reimbursement. He has also been excellent in helping with our automobile insurance as well. I recommend him highly for all your insurance needs. Did you know that State Farm has a temporary withdrawn from use policy? We spend winters in Florida with only one car so we can suspend the insurance for our time there as no one is using the car. That saves $$$$.

Stephanie and Jesse were super nice and helpful in getting my renters insurance moved over from my…read moreold place in California to my new place in Baltimore. Communication was prompt and excellent!

I live out-of-state and needed a renter's policy for my daughter in Baltimore. My State Farm rep…read morerecommended this agency, and I had the pleasure of speaking and working with Jesse O'Connell, who quickly and adeptly got me exactly what I needed. She made the process very easy, and I appreciated her knowledge of what I needed. Thank you, Jesse.

Harry Slade is a great guy, and Stacey is wonderful, too. I highly recommend Harry.read more

We love this group, they work very well together. Greg T Nelson helped us with a complicated case…read moreand got it done! We were preapproved immediately upon a late 20 min phone call... and we found the house of dreams a late evening, Greg was available to help our realtor input info for a contract. Greg is brilliant with the lenders and extremely knowledgeable. He is patient and has excellent communication skills. We are happy with the loan and rates we received! Highly recommend!

So... This review is not only to share my experience but mainly to ensure that ICG is not his "big…read morebad wolf " of lenders looking to "scam" people as some other reviews have indicated . I am trying to reach those currently, in the market or planning a future home purchase or refinance... And everyone who personally knows me can vouch that I don't do this often... After months of searching for lenders or companies ( both online and referred to me- since I myself am in the business of loan transactions , working at a settlement company) I just recently closed my loan and refinanced with Intercontinental Group ( ICG Bank), with the most AMAZING Executive Mortgage Banker, Taylor Leonard. From the beginning, Taylor knew how hesitant I was . I had already gone through the "shopping process", prior to contacting him and I had learned from my mistakes when I was working with HUGE companies like Quicken, or MTB and I could probably name a few others . He quickly showed that he understood my needs and worked with me LITERALLY every step of the way, to ensure that I was getting the BEST POSSIBLE RATE AND SCENARIO, as possible. It was only a few days before my original closing date, when he contacted me, excited that due to a rate drop within the market, my interest rate became LOWER than originally expected ( which had always originally been lower than what any other lender had offered me in the past) ... Needless to say, I was beyond excited. All said and done , NONE of the reviews on ICG Bank and bogus negative remarks turned out to be true. ICG and especially Taylor ensured me a smooth and efficient transaction and that is EXACTLY what I got. People always have this suspicion when it comes to lenders who look "iffy" or have clients who may have just gone through one minor difficulty and decide to bad mouth or ruin the reputation of the company entirely. I am living proof that this company went above and beyond and resulted in an FHA refinance that included TWO separate refunds ( one from my current mortgage company's escrow balance and one from the UFMIP FHA requires , which I had paid at settlement during my homes purchase transaction) totaling almost $5000 AND ( I kid you not) ... literally brought my interest rate down ( without any points ) resulting in saving almost $300 I am now saving in my monthly mortgage payments! PLUS THE BEST PART? I literally had ZERO to pay in closing costs! The lender gave me a $3200 credit and that basically covered all of the costs associated with any settlement company. When it came down to signing the papers, they did what was most convenient for ME and sent a certified notary TO MY HOUSE at 8:00 pm, so that I wouldn't have to inconvenience myself or my son. I am beyond grateful and so very happy to say, if you are in the market and looking for a bank or lender to use ... Please please look no further. You can contact them directly by visiting : https://intercontinentalcapital.com or you can reach out to Taylor directly. My monthly mortgage payment is now hundreds of dollars less, I have extra money in my account from my refunds and they didn't add anything to my loan. It sounds too good to be true but this is literally what happens when you find someone who has dedicated their lives to what they do and genuinely look out for their clients best interest . So thank your Taylor Leonard, for actually following through with your promises and helping me to feel like I was in great hands the entire way through. It really meant a lot , including the main fact that I can now afford to stay in my 1st house with my son, without having to worry about how I am going to pay my previously RIDICULOUS monthly payment. You are TRUELY Amazing at what you do and I hope ICG knows what a SUPERSTAR they have on their team.

Refiance during the pandemic is a nightmare. Because of the historically low rates, lenders are…read moreswamped and it is impossible to find anyone reliable and prompt enough to move through with the process reliably at a reasonable rate. Sure you can get someone reliable if you pay 1/2 a point above average market rates but that defeats the purpose. If you go on the low spectrum, good luck getting a proper follow-up (I've been held up for up to 4.5 months on a refi). The trick is to find someone who is reliable but has a reasonable rate (not necessarily the lowest). Dave definitely hits the sweet spot. He is responsive, his team is prompt to move through with underwriting at a fast pace, and the closing dates don't get overextended. While you may scratch your head as to why I'm saying this, you have no idea how mortgage brokers are operating in this low rate environment unless you experience it. It is not uncommon to not hear from your broker in 2 months after your application is approved - only to find out there are further delays. You don't want to incur any of these risks and the delays result in opportunity costs on your end (b/c you are paying higher interest rates until the new rate kicks in). I can't stress how great Dave has been so far and I look forward to continue working with him in the future.

Bayshore Funding was amazingly easy and simple to go through. We were guided each step of the way…read moreby our amazing agent Chris Harrell. He had everything done quickly and thoroughly and was such a professional but had a sense of humor and a sense of helpfulness. It is very rare to find people like that and he made the process seem seamless and smooth. Thank you Chris!!! Ignacio and Alice Torres

Working with Barry and the whole team was fantastic. At every step of the way I kept expecting…read moretrouble or the other shoe to drop, and it never did. Every step of the process was explained in detail so we always knew exactly what was happening and what to expect next. RMS kept every promise they made from the beginning. The experience was so great my mother decided to use them for her mortgage as well and also has nothing but good things to say about the process. I'm so grateful Barry was willing to advise and work with us while we cleaned up some credit issues that I will continue to be loyal to RMS as long as they're around.

Cazle Mortgage secured two loans for my family and I to purchase the home of our dreams. No…read morecomplaints there. After closing, as many mortgage service providers do, they "sold" one of the loans to another company. I repeatedly reached out to both Cazle and the other company over the next two months in order to make my first mortgage payment on time, as the company that they sold our loan to didn't recognize our names in the system and ultimately, never received our loan. (I have at least 8 emails and many recorded calls documenting my efforts.) Unfortunately, Cazle dropped the ball and we got caught in the crosswinds. Instead of attempting to remedy the situation, or even apologizing in a meaningful way for their mistake, the harassment began by Gary Becker and Barry Diggins, the owner of Cazle Mortgage. I was berated for not having made timely mortgage payments and accused of trying to avoid my financial responsibility. This was particularly disappointing with respect to Gary, who held our hand through the loan application process, and seemed to understand how important our new home was to our family. Ultimately, through no help of Cazle Mortgage, I got the paperwork from the correct lender, and made all payments to date. Perhaps this was a unique situation? I don't know. As owners of multiple real estate properties, and working professionals, we have never experienced the lack of professionalism, nasty harassment and ultimate narcissism displayed by Barry - especially during the holiday season. Cazle Mortgage leaves a lot to be desired. Buyer beware.

Again, it was time for my CD to mature so I set up an appointment with Roz at the Deereco location…read more She was helping another customer when I arrived for my appointment time, but she was with me quickly, asked the right questions and processed the banking transaction I requested. Then I had to handle some other things with the teller at the window, and she was also very friendly and helpful. Great experience here. Efficient, fast, and personable.

This particular location is the worst at customer service. Their lead teller is terrible I hate…read moregoing here. I go to the location on York in Towson much nicer people and better customer service.

Needed insurance for my apartment call over the phone. The guy was really kind and helpful I give…read morehim 5 stars. I purchased my insurance over the phone with no problem